Shiji Group

This week, the Shiji Barcelona team came together for an incredible potluck lunch! Team members brought dishes that represented their home countries, creating a truly global table that reflects the diversity of the office. From Argentina’s empanadas and chocotorta, to Italy's irresistible lasagna and tiramisu, to the Philippines’ chicken BBQ, every bite told a story. This lunch wasn’t just about great food—it was about celebrating the diverse backgrounds and cultures that make Shiji such a special place to work. #shiji #shijiteam #hospitalitytechnology

Last week the Shiji team gathered in Barcelona for the first meeting of the Shiji ReviewPro Customer Advisory Board. The meeting's goal was to gather the practical insights of several premier hotel brands in order to guide the development of solutions that meet real-world hospitality demands. Board members shared insights and best practices, addressed challenges and developed actionable strategies. A big thank you to all of the industry leaders who attended from Barcelo Hotel Group, Iberostar Group, Kempinski Hotels, Meliá Hotels International, Minor Hotels, Pestana Hotel Group and Radisson Hotel Group, and many more! With your help, we are working hard to drive innovation in reputation management and guest satisfaction. #shiji #shijireviewpro #hospitalitytechnology

Employ people with disabilities, focus on sustainability, foster strategic partnerships with like-minded companies. What if a hotel chain could do more than just provide great stays? With a mission rooted in inclusion, sustainability, and innovation, ILUNION Hotels isn’t just redefining hospitality—it’s reshaping what it means to be a purpose-driven business. From empowering underrepresented communities to embracing cutting-edge technology, their approach combines heart and strategy. Here’s how they’re making it happen: • Employing people with disabilities has been central to Ilunion for over 35 years, showing that social impact and business success go hand in hand. • From decarbonisation to waste reduction, sustainability drives their commitment to creating a greener future. • A bold strategy that aligns employee culture with guest expectations to deliver truly memorable stays. • By fostering strategic partnerships and embracing forward-thinking solutions, Ilunion anticipates industry trends and remains ahead of the curve. • The latest technology ensures better guest experiences, robust cybersecurity, and data-driven decision-making. To read a summary of our chat with Beatriz Miguel Díez from Ilunion, click here: https://lnkd.in/eTf2x6iV

The Shiji team had a fantastic time at the IDeaS HOTECH Revenue Management Summit 2024 in Japan! 🇯🇵 Thank you to everyone who attended this incredible event and engaged in meaningful conversations about the evolving role of the hotel tech stack in driving continuous business growth for accommodation facilities. From insightful discussions on the latest market trends to exploring innovative tech solutions, it was an inspiring opportunity to connect with industry leaders. A big thank you to IDeaS Revenue Solutions for hosting such a valuable and well-organized summit! We’re proud to have been part of this important conversation. #shiji #ideasrevenuesolutions #hospitaitytechnology

The Shiji team had a great time at the Cendyn World Tour event in Cancun, Mexico! A special thank you to everyone who attended Alejandra Pueblita's presentation on "How Unified Tech Drives Revenue Throughout a Guest’s Journey" and joined the insightful panel discussion on "Navigating Hotel Industry Challenges." Your engagement and thoughtful questions made it a memorable experience. A huge thank you as well to Cendyn for hosting another fantastic World Tour event, we can't wait for the next one! #shiji #cendyn #cendynworldtour #hospitalitytechnology

We’re proud to continue supporting Paradores, Spain’s iconic hotel chain, in their mission to elevate guest satisfaction and operational efficiency! Since 2016, Paradores has leveraged Shiji ReviewPro’s Online Reputation Management and Guest Satisfaction Surveys to consistently deliver outstanding guest experiences. Through the adoption of advanced digital tools, Paradores has strengthen their leadership in the Spanish hospitality market, demonstrating how technology and tradition can work together to achieve exceptional results. To read more: https://lnkd.in/eNvXqGKX #shiji #paradores #hospitalitytechnology

Every technology decision should answer one question—does it enhance the guest’s stay? As tech solutions multiply, the complexity of managing integrations, data, and operations is becoming more challenging to manage. Nikkie Randhawa-Singh, Howard P., and Terence Ronson explore the current state of hotel technology and highlight strategies to simplify system integration, optimize guest interactions, and adopt innovative tools without compromising operational efficiency. Key Takeaways: ◆ When applied thoughtfully, AI can drive efficiency and personalization but requires careful implementation to add real value. ◆ A successful tech stack isn’t about the number of systems you have but about how effectively they integrate and work together. ◆ The PMS is no longer the center of the tech stack but one key piece of a larger ecosystem. ◆ Migrating to the cloud should be targeted, focusing on systems that benefit most from the transition. The path forward? A thoughtful, modular approach to technology—focusing on scalability, integration, and guest-centric solutions—will empower hotels to navigate complexity and create memorable guest experiences. What’s your take on the modern hotel tech stack? Let us know in the comments!   To read the full article, click here: https://lnkd.in/eZ6TEqHS

Shiji ReviewPro is now even more powerful with the addition of AI-driven review responses! This innovative feature helps hotels streamline guest feedback management by providing personalized, property-tailored responses that align with their brand voice. With multilingual support, seamless integration with major review platforms, and flexible configuration options, hotel teams can save time, maintain consistency, and focus more on delivering an exceptional guest experience. It’s another way ReviewPro simplifies reputation management while freeing up your team to focus on what matters most—your guests. To read more: https://lnkd.in/eqc45wYX #shiji #ai #airesponses #hospitalitytechnology

We were proud to sponsor HOSPACE 2024 in London this week! The event provided an amazing opportunity to engage with industry peers and exchange ideas on the future of hospitality technology. Thank you to everyone who came to watch Jon Cortinas speak on a panel about smarter tech decision-making—it led to some inspiring discussions around innovation and actionable solutions. And a special thanks to HOSPA for hosting such a dynamic and impactful event! #shiji #hospace2024 #hospa #hospitalitytechnology