EZ-Link Card: Your All-In-One Card

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By JetsetJ

EZ-Link Card

Singapore is a small but vibrant city-state that offers a multitude of attractions, cuisines, cultures, and experiences. Whether you're on a short visit or a longer stay, you'll never run out of things to do and see. But how do you navigate this bustling metropolis without straining your budget? The solution is simple: obtain an EZ-Link card.

What Is An EZ-Link Card

EZ-Link Card

The EZ-Link card is a versatile essential for navigating Singapore. It's your ticket for public transport, payments at shops, dining, and even online shopping. Enjoy seamless travel and convenience across the city with this all-in-one card.

The EZ-Link card is a contactless stored value card designed for convenient use on public transportation, including buses, trains, taxis, and some ferries. It's also accepted at numerous shops, vending machines, food courts, and attractions, making it a fast, hassle-free, and secure payment option.

In this guide, we'll cover everything you need to know about the EZ-Link card and address some frequently asked questions about the EZ-Link card. So, let's dive in!

How To Get An EZ-Link Card

Get An EZ-Link Card

Source: cheers.com.sg

Several options are available for obtaining an EZ-Link card in Singapore based on your preferences. Here are some of the choices:

TransitLink Ticket Offices: Find these at most MRT stations and bus interchanges. You can purchase a standard EZ-Link card for SGD 10, which includes SGD 5 of stored value and SGD 5 as a non-refundable card cost. Concession cards for students, senior citizens, and individuals with disabilities are also available.

7-Eleven Stores: Convenient 24/7 stores spread across Singapore. Purchase a standard EZ-Link card for SGD 10, which includes SGD 5 of stored value and SGD 5 as a non-refundable card cost. Themed cards featuring popular characters or designs are also on offer.

❤️ Pro Tip: For travellers who have a week (or longer than that) to spend in Singapore, EZ-link card will be a great option. You can always purchase a voucher for the EZ-link card before flying into Singapore. Simply present the voucher at the designated counter on the day of use at any Changi Recommends counters at Singapore Changi Airport to collect your EZ Link card!

How To Use An EZ-Link Card

Use An EZ-Link Card

Source: sbstransit.com.sg/

Using an EZ-Link card is straightforward. Follow these steps:

  1. Tap your card on the reader when boarding a bus or entering a train station.
  2. Tap your card again on the reader when alighting from a bus or exiting a train station.
  3. The fare will be automatically deducted from your card balance.
  4. Enjoy your journey!

The EZ-Link card is contactless, so there's no need to insert it into a slot. Simply hold the card against the reader panel, and the system deducts the balance automatically. Many locals don't even remove the card from their wallets; it can be read even if inside a wallet.

How to Top Up an EZ-Link Card

Top Up an EZ-Link Card

Source: Wikipedia

Recharging your EZ-Link card in Singapore offers various options for convenience. Here are some choices:

  • General Ticketing Machines: Available at all MRT stations and some bus interchanges. Top up using cash or the local debit card system, NETS.
  • Add Value Machines: Found at selected MRT stations and bus interchanges. Top up using cash only.
  • Top-Up Machines: Available at selected MRT stations and bus interchanges. Top up using NETS only.
  • EZ-Link App: A mobile app enabling top-ups using credit/debit cards or e-wallets. Check balance, transaction history, rewards, and promotions via the app.
  • AXS Stations: Self-service kiosks offering various e-services, including bill payment and ticket booking. Top up using cash, NETS, or credit/debit cards.
  • 7-Eleven Stores: Open 24/7 across Singapore. Top up using cash only.

Checking The Balance Of An EZ-Link Card

Checking The Balance Of An EZ-Link Card

Checking your EZ-Link card balance in Singapore provides several convenient methods. Here are some options:

  • Card Readers: Found at MRT stations, bus interchanges, and selected bus stops. Tap your card to display the balance on the screen.
  • General Ticketing Machines: Available at MRT stations and some bus interchanges. Insert your card to view the balance on the screen.
  • EZ-Link App: A mobile app for checking card balance, transaction history, rewards, and promotions. Top up via credit/debit card or e-wallet using the app.
  • EZ-Link Website: An online portal for checking card balance, transaction history, rewards, and promotions. Register your card, report lost cards, request refunds, and more via the website.

FAQs: EZLink Card

  • How long is an EZ-Link card valid?

    An EZ-Link card remains valid for 5 years from the issue date. Check the expiry date on the EZ-Link app or website. Exchange expiring cards for new ones at Transit Link Ticket Offices for SGD 3, deducted from your balance.
  • How much value can I store in my EZ-Link card?

    You can store up to SGD 500 in your EZ-Link card.
  • How do I get a refund for my EZ-Link card?

    For standard cards without expiry dates, request a refund at TransitLink Ticket Offices, paying a SGD 1 administrative fee deducted from your refund. Concession or themed cardholders can get refunds within two years from expiry, with similar administrative fees.
  • How do I report a lost or stolen EZ-Link card?

    If registered on the EZ-Link app/website, report loss there. Unregistered cards can be reported at TransitLink Ticket Offices. Replacement costs SGD 8, including SGD 3 of stored value and SGD 5 as a non-refundable card cost.
  • How can I protect my EZ-Link card from damage?

    Safeguard your card by avoiding bending, scratching, exposure to high temperatures, direct sunlight, water, magnetic fields, and metal objects. Refrain from using adhesive tape, stickers, labels, or writing on it. Damaged cards can be replaced for SGD 3 at TransitLink Ticket Offices.

EZLink Card Conclusion

The EZ-Link card is more than a transportation pass; it's a lifestyle card facilitating easy exploration of Singapore. Obtain, use, top up, and check your card with simplicity. Customize it to match your style, and enjoy its versatility.

With an EZ-Link card, you can explore Singapore without worrying about cash. You can also shop online with selected merchants accepting the card as payment. Don't wait; get an EZ-Link card now and discover Singapore in a new light!

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