Hotels With Airport pickup service in Johor, Malaysia

We were pleasant surprised to find a newly renovated room assigned to us. No complaints about the main sleeping area, all clean and nice. The bathroom, however, was of mixed quality. The basin area looked new, tap was new. Came with 2 sets of toothbrushes and toothpaste. WC seemed new too. What was puzzling was that the shower tap and the shelf next to it were so old looking! It’s like as if the renovation budget the hotel had was insufficient for 90% of the room.  Took me a while to get a balance of warm water with that cranky tap. Water pressure was quite low too. The overhead rain shower looked like it might fall anytime. I couldn’t figure out how to operate that so I didn’t use it anyway. It was just a one night stay for us so we could live with the lack.  All said. If the price is right, we wouldn’t mind a short stay here again just coz everything else (shopping, massage, hairdressers etc) is so convenient!

Love the people at the front desk, they are always so happy and friendly. Check-in took a bit longer than usual but the staff were very apologetic. I stayed in the Urban room at level 12 facing the highway and river. To my surprise it was rather quiet I can’t really hear the traffic. Morning breakfast at level 6 was pretty crowded. The next morning I just went down earlier and it was great. The girls at breakfast were always happy to welcome us… keep it up 👍

Took a short break with my husband to JB. Hotel is walking distance from City Square about 10minutes. Travelling is convenient. Room is very spacious which I appreciate the space compared to other stay. Decent and clean. Bed was a little too soft for wish it could be firmer.

Location is perfect .Opposite Komtar and City Square where u are able to shop and dine including watching a movie. Around the hotel there are plenty of local stalls malay or Indian food is available u will need to walk at the back of the hotel. For a short getaway for couple this hotel is ok. Their smallest room is at 14M2 for Deluxe King advisable to just bring a carry ons as it will be difficult to store a bigger luggage. I have stayed in their Family room for 4 person the room size is good. Is just that the chair and TV is quite old need to be replace. Overall is a good stay.

Dear Crystal Crown Management Team, First of all, I would like to thank you for the hospitality during this period. To begin with, I have a brother who is currently serving quarantine at Hotel Ramada, so I know exactly what are the two hotels offering and its differences. Nevertheless, my stay with Crystal Crown has been a decent one which I am grateful for. I will also be honest with you that there are quite number of areas which need to be improved, not only for the wellbeing of the next batch of guests, but also for the benefit of your staff members. Hence, I would like to provide some constructive suggestions. 1) Communications a) Clarity on the rules of food / items delivery. The RELA briefed us on the arrival day, but it was unclear as we were seated outdoor. A suggestion is to include pictures in your document. See the attached photo for illustration. Besides pasting the rules at the entrance, you could also print it out in black and white for every room, together with the welcome letter. I believe that once the rules are spelled out clearly, the guests will manage their expectations accordingly. b) Distribute the 14 days necessities (e.g. mineral waters, trash bag, toiletries) at one shot. This is also a good practice of Hotel Ramada. Not only the guests can ration the items based on their needs, it also saves your hotel staff the trouble of attending to the needs of the guests at all time. c) Discontinue the whatsapp group. I understand the intention of setting up the group is for emergency purpose. But we all clearly know that this is not the case. Unfortunately, the chat group becomes a platform of all sorts of stuff: from requesting the daily necessities, clarifying the same delivery rules, asking the staff to pick up and send food / items, to spamming the group of 198 people with complaints and feud, or even turning the group into personal chat room. I believe once point a) & b) are sorted out, there is less need to use the whatsapp group as the main channel of communication. We can always use the phone in our room to call the front desk for additional requests or attend to emergency matters. Respecting the guests’ privacy is very much appreciated. 2) Dietary Preferences a) Make the effort to collect guests’ dietary needs and be committed to attend to it. This is a basic etiquette and fundamentals of the hospitality industries. Peanut and seafood allergies can be severe and deadly. The health of people with medical conditions (e.g. diabetes) could be affected. Not to mention the vulnerable such as the elderly, young children and pregnant women. We are human after all, hence the importance of mutual respect – treat the guests the way you want to be treated. b) Look after the well-being of the vegetarians. I would like to speak up for the vegetarians, especially those who practise strict vegetarianism. They cannot to take onions, garlic, chives, green onions and leeks, as it cause anger and desi

Big and spacious room.. very clean and comfortable.. Staffs is friendly and service is good. Have free shuttle bus to legoland which is good... driver uncle is very helpful n friendly too! Nearby have shopping mall, cinema and supermarket etc. Very convenient!

Always stayed at this hotel every time I visit JB. Location can't be beat. Rooms are also comfortable and clean. One of the three lifts serving guest floors didn't work during our entire two night stay and there's long wait every time we want to go down. Hotel also asked for an additional 50rm per night to arrange connecting rooms which is a first for me so far among all the hotels I've stayed at.

The trip was totally worth it! The room was super spacious, perfect for families. The location was great too, with our room offering a direct sea view. Plus, we got such an affordable rate! Sure, the furniture felt a bit outdated, but honestly, who cares? The room was clean, cozy, and so comfortable.

I was having a course there, so had to book the hotel for 2 nights. Here are some of my thoughts regarding my stay: Pros: 1. The staff at the counter were excellent. I reached earlier then check in time, so she offered to keep my luggage. 2. Managed to check in earlier. 3. Room was somewhat comfortable and spacious. 4. Location is good, near to eatery places and malls. 5. Food was acceptable. A good spread of heavy and light food. 6. Higher level rooms offer spectacular views of JB and the large windows accentuate that. Cons: 1. The hotel itself is pretty old and worn out. Need some or total refurbishment to compete with other hotels in the area. 2. Ironing equipment and area needs to be improved. 3. Amenities in the room are old. Didn’t have water kettle although coffee and tea sachets were provided. 4. The cafe afternoon tea service was too slow. Had to wait almost an hour to get my goreng pisang package and the taste was horrible. Didn’t get to use swimming pool and other amenities so I would have to reserve my comment. All in all, it was a pleasant stay and the price was affordable.

It was a fruitful staycation for my hubby birthday. The Reception staff was super helpful because it was an unplanned staycation. Due to the last minute booking, the staff had to seek their reservation assistant and we are appreciate their help. From the hotel lobby, restaurant, guest room walkway was so clean and beautiful. We stayed in their Premier Suite and we love it. The room is very spacious, sofa area was so comfortable while watching movie. Breakfast was delicious with variety of dishes. Our check out was very smooth too. Overall we enjoyed our stay at the Holiday Villa Hotel, Johor Bahru. Thank you to all their staffs for making our stay very comfortable. Keep smiling and happy working. We will recommend to our families and friends and sure to come back again.

We were pleasant surprised to find a newly renovated room assigned to us. No complaints about the main sleeping area, all clean and nice. The bathroom, however, was of mixed quality. The basin area looked new, tap was new. Came with 2 sets of toothbrushes and toothpaste. WC seemed new too. What was puzzling was that the shower tap and the shelf next to it were so old looking! It’s like as if the renovation budget the hotel had was insufficient for 90% of the room.  Took me a while to get a balance of warm water with that cranky tap. Water pressure was quite low too. The overhead rain shower looked like it might fall anytime. I couldn’t figure out how to operate that so I didn’t use it anyway. It was just a one night stay for us so we could live with the lack.  All said. If the price is right, we wouldn’t mind a short stay here again just coz everything else (shopping, massage, hairdressers etc) is so convenient!

Love the people at the front desk, they are always so happy and friendly. Check-in took a bit longer than usual but the staff were very apologetic. I stayed in the Urban room at level 12 facing the highway and river. To my surprise it was rather quiet I can’t really hear the traffic. Morning breakfast at level 6 was pretty crowded. The next morning I just went down earlier and it was great. The girls at breakfast were always happy to welcome us… keep it up 👍

Took a short break with my husband to JB. Hotel is walking distance from City Square about 10minutes. Travelling is convenient. Room is very spacious which I appreciate the space compared to other stay. Decent and clean. Bed was a little too soft for wish it could be firmer.

Location is perfect .Opposite Komtar and City Square where u are able to shop and dine including watching a movie. Around the hotel there are plenty of local stalls malay or Indian food is available u will need to walk at the back of the hotel. For a short getaway for couple this hotel is ok. Their smallest room is at 14M2 for Deluxe King advisable to just bring a carry ons as it will be difficult to store a bigger luggage. I have stayed in their Family room for 4 person the room size is good. Is just that the chair and TV is quite old need to be replace. Overall is a good stay.

Dear Crystal Crown Management Team, First of all, I would like to thank you for the hospitality during this period. To begin with, I have a brother who is currently serving quarantine at Hotel Ramada, so I know exactly what are the two hotels offering and its differences. Nevertheless, my stay with Crystal Crown has been a decent one which I am grateful for. I will also be honest with you that there are quite number of areas which need to be improved, not only for the wellbeing of the next batch of guests, but also for the benefit of your staff members. Hence, I would like to provide some constructive suggestions. 1) Communications a) Clarity on the rules of food / items delivery. The RELA briefed us on the arrival day, but it was unclear as we were seated outdoor. A suggestion is to include pictures in your document. See the attached photo for illustration. Besides pasting the rules at the entrance, you could also print it out in black and white for every room, together with the welcome letter. I believe that once the rules are spelled out clearly, the guests will manage their expectations accordingly. b) Distribute the 14 days necessities (e.g. mineral waters, trash bag, toiletries) at one shot. This is also a good practice of Hotel Ramada. Not only the guests can ration the items based on their needs, it also saves your hotel staff the trouble of attending to the needs of the guests at all time. c) Discontinue the whatsapp group. I understand the intention of setting up the group is for emergency purpose. But we all clearly know that this is not the case. Unfortunately, the chat group becomes a platform of all sorts of stuff: from requesting the daily necessities, clarifying the same delivery rules, asking the staff to pick up and send food / items, to spamming the group of 198 people with complaints and feud, or even turning the group into personal chat room. I believe once point a) & b) are sorted out, there is less need to use the whatsapp group as the main channel of communication. We can always use the phone in our room to call the front desk for additional requests or attend to emergency matters. Respecting the guests’ privacy is very much appreciated. 2) Dietary Preferences a) Make the effort to collect guests’ dietary needs and be committed to attend to it. This is a basic etiquette and fundamentals of the hospitality industries. Peanut and seafood allergies can be severe and deadly. The health of people with medical conditions (e.g. diabetes) could be affected. Not to mention the vulnerable such as the elderly, young children and pregnant women. We are human after all, hence the importance of mutual respect – treat the guests the way you want to be treated. b) Look after the well-being of the vegetarians. I would like to speak up for the vegetarians, especially those who practise strict vegetarianism. They cannot to take onions, garlic, chives, green onions and leeks, as it cause anger and desi

Big and spacious room.. very clean and comfortable.. Staffs is friendly and service is good. Have free shuttle bus to legoland which is good... driver uncle is very helpful n friendly too! Nearby have shopping mall, cinema and supermarket etc. Very convenient!

Always stayed at this hotel every time I visit JB. Location can't be beat. Rooms are also comfortable and clean. One of the three lifts serving guest floors didn't work during our entire two night stay and there's long wait every time we want to go down. Hotel also asked for an additional 50rm per night to arrange connecting rooms which is a first for me so far among all the hotels I've stayed at.

The trip was totally worth it! The room was super spacious, perfect for families. The location was great too, with our room offering a direct sea view. Plus, we got such an affordable rate! Sure, the furniture felt a bit outdated, but honestly, who cares? The room was clean, cozy, and so comfortable.

I was having a course there, so had to book the hotel for 2 nights. Here are some of my thoughts regarding my stay: Pros: 1. The staff at the counter were excellent. I reached earlier then check in time, so she offered to keep my luggage. 2. Managed to check in earlier. 3. Room was somewhat comfortable and spacious. 4. Location is good, near to eatery places and malls. 5. Food was acceptable. A good spread of heavy and light food. 6. Higher level rooms offer spectacular views of JB and the large windows accentuate that. Cons: 1. The hotel itself is pretty old and worn out. Need some or total refurbishment to compete with other hotels in the area. 2. Ironing equipment and area needs to be improved. 3. Amenities in the room are old. Didn’t have water kettle although coffee and tea sachets were provided. 4. The cafe afternoon tea service was too slow. Had to wait almost an hour to get my goreng pisang package and the taste was horrible. Didn’t get to use swimming pool and other amenities so I would have to reserve my comment. All in all, it was a pleasant stay and the price was affordable.

It was a fruitful staycation for my hubby birthday. The Reception staff was super helpful because it was an unplanned staycation. Due to the last minute booking, the staff had to seek their reservation assistant and we are appreciate their help. From the hotel lobby, restaurant, guest room walkway was so clean and beautiful. We stayed in their Premier Suite and we love it. The room is very spacious, sofa area was so comfortable while watching movie. Breakfast was delicious with variety of dishes. Our check out was very smooth too. Overall we enjoyed our stay at the Holiday Villa Hotel, Johor Bahru. Thank you to all their staffs for making our stay very comfortable. Keep smiling and happy working. We will recommend to our families and friends and sure to come back again.

Love the people at the front desk, they are always so happy and friendly. Check-in took a bit longer than usual but the staff were very apologetic. I stayed in the Urban room at level 12 facing the highway and river. To my surprise it was rather quiet I can’t really hear the traffic. Morning breakfast at level 6 was pretty crowded. The next morning I just went down earlier and it was great. The girls at breakfast were always happy to welcome us… keep it up 👍

Nice hotel. Pocket friendly . The stall is Friendly too Room is clean and the bed is very comfy . Location near to mall n jb custom. Tried the loklok nearby... Yummy but a bit pricey 😜 This is the second time I have stayed in this hotel . Be back soon again

Perfect for Business Travelers: Renaissance Johor Bahru Hotel Renaissance Johor Bahru Hotel is an excellent choice for business travelers seeking a seamless blend of comfort, convenience, and exceptional service. Located strategically with easy access to Johor Bahru’s business hubs, the hotel provides everything a professional needs for a productive and stress-free stay. The well-appointed rooms are designed with business travelers in mind, offering spacious workstations, high-speed Wi-Fi, and comfortable furnishings to ensure you can focus and recharge. The thoughtful touches, such as multiple charging outlets and a well-stocked minibar, make it easy to settle in and stay on top of your work. The hotel’s dining options are a highlight, perfect for a quick breakfast before meetings or a relaxed dinner after a long day. Café BLD offers a variety of dishes that cater to diverse tastes, with fresh, flavorful options to suit every preference. For networking or informal business chats, the lounge provides a comfortable and professional setting. Renaissance JB also excels in its meeting and event facilities. The conference rooms are modern, equipped with the latest AV technology, and supported by a dedicated events team that ensures everything runs smoothly. Whether you’re hosting a small discussion or a large corporate event, the setup is professional and hassle-free. What truly sets the hotel apart is its service. The staff is courteous, efficient, and always ready to assist, whether it’s arranging transportation, providing local recommendations, or accommodating last-minute requests. Additional amenities such as the fitness center, pool, and concierge services make it easy to balance work and relaxation. The proximity to Senai International Airport and downtown JB adds to its appeal for those on tight schedules. Renaissance Johor Bahru Hotel offers everything a business traveler could ask for: comfort, efficiency, and world-class service. Highly recommended for your next business trip!

Grand Sentosa Hotel Johor Bahru, a three star urban class hotel is ideally located in the heart of business and 'Chinatown' district of Johor Bahru. Grand Sentosa Hotel is filled with happenings from day till night. Witness the liveliness of the city as night's falls, savour tantalizing cuisines or party and shop to your heart's content. Grand Sentosa Hotel Johor Bahru, which is within Plaza Sentosa, you can also enjoy shopping with a variety of anchors which include the largest family spa in Malaysia, F&B establishments and retailers include costume jeweleries, bridal galleries, optical, watches, Chinese medical halls, reflexology centres, family karaoke lounges , night clubs, discotheques, hair and beauty salon, cafes and various specialty stores.

Finally managed to stayed at this hotel since it’s been a while since i found this place. Looked around the Hotel location and realized it isnt bad as it is along a street filled with food such as restaurants and big bakery store outlet lavender within walking distance. Main staircase can be found as there is visible signboard, however take note for visitors with big luggage as you will need to physically carry it up, main lobby located at lvl 2. Was told by front desk the door will require key card access between 9pm to 9am since there’s no one manning the counter, cool with that. Front desk staff is very friendly but it seems that the owner seems to be lacking as they dont hire enough staff which resulted in this front desk staff having to man it alone for long hours and the lapses from 9pm till the next day since no front desk service will be available. 3/5 solely given to the friendly staff. 0/5 for the management. Room itself is clean and decent, with basic amenities available. Windows must be closed though as it gets pretty noisy in the night or early in the morning since the road beside it is a busy street during peak hours. Overall, still decent stay for 4/5 considering the price and the services available.

Well, the hotel is good location, room a little bit small but this is ok for this prices

Good location for food, many choices of food, can eat in the restaurants, market stalls and coffee shops. There are spa, massage centre nearby. Provision shops, 7 eleven, police office also nearby. Walk further cross the street can find a big supermarket. Good wifi. Water pressure very good.

Hi.. sorry for a delayed late review. I would say is a budget decent hotel for short stays. Aircon not yet serviced its either very cold or warm. Was given a different room when check in found room floor very wet and no power supply exchanged room reception counter malay girls are prompt in checking and Checked in to another room everything else was okay except the TV one part of it faulty display. It didnt affect the view that much as we went on a short 2days trip . There are alot walking distance eateries nearby halal and also spa. Massage is very good. Near Aeon Mall about 20min from hotel. The staff are polite. They have an in-house cafe serves decent food options for breakfast. Overall good experience.

Checking in was smooth, however the room (booked 2 deluxe room) given to us was different from previous despite paying the same amount as last time. Paid for (deluxe) but was given (normal double room). Was told by reception because the deluxe room is full so we were being ”downgraded.” Luckily, receptionist was able to change 1 of the the room for us (back to deluxe) when we told her that we found a small cockroach in the room.

I travel for business, because I have training at JPFSA, so this is the most decent hotel in the area. This is a small town not far from Johor Bahru, the capital state. Easy to get Grab Service and a lot of eating place. There a bar and restaurant next to the hotel, Japanese Restaurant Opposite & Bakery opposite the hotel. Room is spacious, bright lighting and decent decoration, there no wardrobe. It's ok for 1 or 2 nights. Quite safe for woman traveller. Breakfast can be better. They only serve coffee/tea with sandwiches and noodles/fried rice. Please dont set high expectation for breakfast. This area mostly office area for freight forwarders and other small businesses.

Not very impressed by some details such as our room not being ready when we've arrived at 3pm. We waited for half an hour at the lobby and no nothing at all, just some colouring pencils for my kids to draw, which they aren't keen on. Also, on my 2nd day, we went back to the room at 4pm only to realise the housekeeping isn't done yet. And we had to leave and the cleaner come at 5pm to get it done. No water being given too, not sure why. Overall not very pleased and also, the room looks quite old and run down. Flooring and mold in the toilet... Like the breakfast selection though, and the location being so near to the beach.

Rooms are spacius and staff are friendly. Breakfast is nice and varity of choice. Seafood is good and fresh but suggest to have multiple tastes and plates. Currently plates for crabs and lobsters are limited.

Went there to play golf with a group of friends. Made group booking, 8 rooms with them. They kinda got lost on the room arrangements with the multiple room bookings even though the rooms were booked with individual names. On the second day, there was a power shut down from 12pm to 6plus, so it was miserable for people staying in the hotel during this period. No lights, no electricity. On top of that, my group commented that the heater was not working, and pillows and bedsheets had a stale smell. One of the rooms wasn't even made when we checked in. 1.5 hours later, when we checked, it still wasn't made until we got really upset (picture attached). On the positive side, the hotel was quite spacious and its located opposite a supermarket and a row of shop houses. Don't expect anything interesting, though. Also Els golf course is around 15 mins drive from the hotel.

as someone who is very particular about toilet, hard rock’s toilet exceeded my expectation!! the room is so cosy too. aircon, heater, tap, everything are working well. however, one of the pillow has abit of stain which is fine. the toilet floor has one black patch probably because it is old. hope they can clean up probably. the service was amazing as well! most importantly, it is affordable! will definitely stay here again :)

My family have booked 3 type of rooms, which is deluxe, standard family & junior suite. Yet junior suite we got seen lacked of maintenance, obviously se cracks on cupboards… then so unlucky the ceiling of this room has a hole & drop the water down, we requested to change room, but they can’t do it for us as said all are fully occupied…. Really made our sleep not easy.

Year end means holiday time for my little family. Arrived here quite early in the afternoon. Being promised that once the room is ready, the receptionist on duty will then give us a call, yet do assume that due to other urgent commitment and / or poor telecommunication coverage, it was no avail. (Disclaimer : my spouse got SMS informing that Maxis coverage will be temporarily affected at the current location, yet I never get one, although utilizing the very same provider) Just trying our luck to check in an hour early from prescribed time and viola! our room was readied accordingly. Room was adequately kept, small stains detected at the duvet, bidet sprayer malfunctioned. Not to be so fussy, we do embraced the imperfect condition accordingly. The room allocated to us in which purposely selected for sea view was nice. The hotel do situated not too far from other establishment. there is a residential area situated approximately 2km from the hotel, namely Taman Bayu Damai, in which do contained shophouses and basic necessity, if need do arise. Yet we did getting our daily doses of foods and other necessity down towards the south, in which nearer to Sungai Rengit. The foods readied at the hotel (in our case breakfast) were less then adequate in quality, but got nothing to complained about. Due to the time we have, we did embarked on sight seeing walkabout at the premises. Some of the attractions were abandoned, might be due to the ill effect of continuous MCO enforcement for the past 2 years. The beach was nice, but due to the timing of Monsoon, it will be not advisable to dwell into usual sea and beach activities too much. My two boys enjoyed their time playing with the sands, with much cautionary steps undertaken. Hopefully, as per my title of this review, time will heal this establishment, thus will be then enable them to offer their best package to prospectus guest.

The room is spacious. For anybody who doesn’t want to have a dinner or breakfast at the hotel, you can have it at nearby restaurant with a walking distance. Nearby kopitiam serve great breakfast too. So far so good and worth the money. And one more thing, just 10 min drive to go to Desaru Beach

The hotel stay was delightful. The room is spacious with everything working perfectly. Breakfast is delicious with variety to choose from. Facilities within the hotel too was superb. With their creativity, they eventually made an outdoor gym using woods that they recycle and also beach swing which is the plus point. Credits to the hotel technician team for their hardwork to build it.

Everytime i go to pengerang, this hotel will be my choice to stay. The room is quite interesting becoz it was originally 2 storey of cabin/container. The room is big, clean, and for me it was beautiful. There was a swimming pool for adult & kids. The only thing that i a bit dislike is the room did not provide iron & board and also dont have hair dryer. At beginning of stay here i usually ask for the iron. But they took so long to sent it. So a bit dissapointed with the service.

Most ever worst room I stayed. This is the second time we booked Lotus resort. Previously, we stayed Lotus beach reasort at Desaru. We are impressed with loft units and amenities. So this time round, we decided to stay another Lotus Resort at Pengerang. We have booked 2 rooms standard King for 2 days which claim as near to beach. One is for us at 106. Another's room will be 108 for my parents in law. We found big red ants over room 106 on the desk, floor, and toilet. Make complaint to indian receptionist twice. One technician came to inspect, spray anti-ant, and believed what we had complained. The Indian receptionist only allowed us to change room to 152, which is super far from my in-laws room 108. Claims that only room is available for standard King. My in-laws room 108 is worse than us. They found a brunch of earth worms in the toilet bowl after flushed. Complaint to receptionist about issues. The same thing the technician came to solve was the problem. We are DISAPPOINTED for what we paid. Not value for money to stay there. We prefer Lotus Beach Resort Bandar Penawar at Desaru.