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酒店是個適合帶小孩子來玩的地方，有水上樂園和安排緊湊的各種活動，餐廳服務和食物品質都不錯，氛圍感營造的很不錯。酒店房間很乾凈。

Just near the airport, very convenient, clean and tidy, cost-effective. The only downside is that breakfast is as simple as other convenient hotels, but it is too simple, even sausage, scrambled eggs.

My husband and I just spent our anniversary at the Vin staying a couple of nights and had the best time. We enjoyed music in Harvest Hall, met some wonderful people at the hotel bar and had a great breakfast the morning we checked out. Well, we finally unpacked our suitcases a few days after we checked out and I realized I must have left my jewelry bag in our room…I was sick about it as I had my retired James Avery pieces in that bag. SO, I called FOUR days later to see if by chance housekeeping had found my jewelry bag and JR was very kind taking details of our room # and dates we had stayed. JR said he would check and call me back. A couple of hours later he called to say he had my bag after he had taken time to search himself! Going the extra mile is very impressive in the hotel industry. We will be back around the holidays to enjoy another stay…definitely a highlight of the Holidays!!

This was our second stay at this hotel, very conveniently located to downtown Grapevine. The room is standard HGI with a comfortable bed and good sized bathroom. The towels are very thin and were sopping before I was dry after a shower, so those could be improved. Breakfast was good, and Edith took great care of us both there and at the bar one evening. This would have been a 5 star review except... they offer a shuttle within a 5 mile radius and last time it worked perfectly. This time was nothing short of a disaster. We were told to call and let the desk know what time we wanted to go, which we did, and at the appointed time went to the lobby and waited 30 minutes, then literally tried to chase down the driver who sped off without noticing we were there. Fortunately for us, Donmynique was at the front desk, saw what happened, and radioed him back. When we finished dinner, we called the hotel and were told he'd be along to pick us up shortly. 30 minutes later, no one. We called again and were told he was really busy, so they would call us a cab but it would be quite a while. We chose to uber back instead. Again fortunately for us, Donmynique was there, and she gave us breakfast coupons to make up for the trouble and reimburse us for the uber ride. The next day we waited maybe 10 min. for a ride into old Grapevine and were dropped off in a good spot for exploring. When it was time to be picked up, guess what? The shuttle van had broken down, so we were on our own to get back. Uber to the rescue again. This time, Donmynique told us the hotel would reimburse us in cash for the cost of the uber, and that was done very quickly. While the experience of the shuttle could not have been worse, the way Donmynique handled the situation was exemplary. She told us she was fairly new to the hotel, but management made a great decision in hiring her. All employees could take a lesson from her professionalism and the manner in which she handled the situation. Thank you!!

Just off W State Hwy 114 and surrounded by restaurants, find us within walking distance of the Grapevine Convention Center. Grapevine Mills Mall, LEGOLAND Discovery Center, SEA LIFE Grapevine Aquarium, and Peppa Pig World of Play are all within five miles. Enjoy our complimentary breakfast bagel bar and airport shuttle, fitness center, and outdoor pool.

Great experience!! It's my first time driving solo away from my family and my stay here was excellent! Had to get a drink from the bar, Nick was the bartender and he made a great cocktail drink for me. Customer service is excellent!! Will stay here again!!

What a great hotel to stay at during our layover! Customer service was top notch! Shout out to Deja. You went above and beyond to be helpful. We Started our long flight with an early check in than the regular three pm hotels usually enforce. Very nice and clean hotel. Food was amazing at restaurant and room service orders too. Thank you for taking such good care of us and being in a such a convenient place where we could stay in our hotel till last minute and were just a short elevator ride to go check in for our next flight. We will definitely be back!

Great hotel, exactly as described on the picture and up to the standard of “Marriott” brand. Very helpful front desk, late checkout without hassle and I could send a package there. The included breakfast is nice with different options and everything on self service. Free coffee available 24hrs and the hotel is virtually 5min walk away from Grapevine outlet mall. And airport shuttle available!!

Some of my family and I traveled to Grapevine, Tx for the upcoming Dallas Cowboy vs NY Giants game in Oct 2020. I must say that it was, truly, a WONDER-FULL STAY at this hotel!! The professionalism, hospitality, and respect was SPOT ON! Location was AWESOME...very close to shopping and various eateries (actuallu in walking distance)! Additionally, HATS OFF to Bonnie and Clyde's restaurant located inside of the hotel. Food, drinks, and CUSTOMER SERVICE was GREAT ♥️🍸🥩🍲♥️! The only downside was not having a microwave in the room. Other than that, this hotel is A GREAT and Beauty-FULL place to stay whether it's for business or for leisure.

Myself, my wife, my son and daughter-in-law, and their two pre-school age children stayed in two rooms at this hotel on Saturday night April 20 due to a canceled flight. The hotel was very clean. The rooms were very spacious and comfortable, and the bathrooms were spotless, with a wonderful shower. The free breakfast was way above average, including oatmeal, sausage, a lot of fresh cut fruit, waffles and much more. What really sets this hotel apart, however, is the level of customer service provided by the truly wonderful staff. We were stranded on short notice due to a canceled flight caused by horrible weather. Our rescheduled outbound flight was not until 7:20 PM. What were we to do with a two and four year old between an 11AM checkout time and a 5PM arrival at the airport? I stopped at the front desk and asked about the possibility of staying until late afternoon, and what it might cost (if it was even feasible). The extremely kind and caring lady at the desk (I believe she said her name is Annabel although I am not sure of the spelling) signed me up for Marriott Bonvoy rewards membership, then, apparently as a benefit of membership, extended our checkout time to 4PM for no extra charge. This act of kindness was a huge help to us, and we are extremely grateful for this. We highly recommend this hotel!