This hotel was assigned as part of a package with a river cruise company, so I did not choose it myself. One of this property's strongest assets is its location. It sits behind Piazza Cavour, which is right on the waterfront promenade of Como. You really cannot get a better location, as it's walking distance to all the popular spots in Como. Our tour company paid for the Lake View Double Rooms, which gave us enviable views over the square and the lake. We even had a lovely semi-private terrace to sit out there and enjoy the views. Others in our group did not have a terrace, and were disappointed. Our room had two twin beds which were fairly comfortable, and the room was a decent size. The furniture and decor are all belonging to the 70s-80s era, and are in need of an update. The bathroom had so many problems. The sink didn't have enough shelf space / storage, and there are never enough towels. There was barely enough legroom between the toilet and the bidet placed directly in front of it. It just took up needed space. I absolutely detest the kind of shower/tub combo that was in this bathroom. The narrow bathtub with tall walls is extremely dangerous, as you cannot safely turn around in it while showering. Then add the ridiculous half-piece-of-glass that allows water to get all over the floor, and you have a huge safety situation when trying to step out of the shower onto a wet floor. In fact, a member of our tour group fell in the shower and ended up in the hospital. Afterward, we were offered rubber tub mats for traction - but at a minimum, those should be provisioned in every bathroom by default. More ideally, a walk in shower should be installed. There are only 2 elevators, and both are miniscule. So expect a wait, or take the stairs. The breakfast room got crowded with all the tour groups there, and the available items were mediocre. There was no self-service coffee/latte machine like so many other hotels in Europe have, which was a disappointment. Overall, this hotel has many good and bad features. If you care more about the location, this may be a good choice. But if you care more about quality of the accommodation, then you may want to look elsewhere.
Outstanding
134 Reviews