Anonymous User
December 5, 2024
Considering that there are many people on weekends, I deliberately chose to travel with my friends during the off-peak hours during the week, but:
1. The most outrageous point is that the room felt cold and there was no air conditioning, so I asked the front desk if there was floor heating? The front desk said that there is floor heating, and the floor heating is turned on at 17 degrees. When I heard it, I was full of questions, floor heating at 17 degrees? ? ?
2. The front desk service is not good, and the expression on the person who answers the questions is very dismissive, which makes people feel very uncomfortable;
3. When checking in, I said I had a problem and called the front desk, but the landline phone in the room couldn't make calls at all, and the mobile phone didn't answer the call at all;
4. The TV remote control in the room cannot be used at all. As shown in the picture, the remote control is already bent;
5. Regarding hygiene issues, we booked a standard room. There were hairs on one bed, oily sheets on the other bed, and hairs on the floor.
The good thing is that the location of the hotel is relatively good, the room has a wide view and you can see the outside scenery.
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