Guest User
October 16, 2024
We thought since this was s 4 star hotel we would have loved the accommodatios, we were disappointed. The location was good, the lobby was attractive and the staff was nice, but my compliments stop there. When we arrived in our room, the coffee table (table top of glass) was broken. It wasn't shattered but it had several major breaks in the glass that made me uncomfortable. Also, the fridge did not work at all. We requested another one and initially the front desk guy told my husband he would have to have it fixed the following day. We had several bottles of Kombucha and cheese so after pushing (a lot) they found a replacement. I also found a pair of shoes the previous guests had left behind . . . gross. The shower & bath were incredibly old and desperately needed a gut job /total renovation. The carpet was dirty too. We came from a beautiful hotel in Seville, so we were super disappointed.