Vienna Hotel (Guangzhou G105 National Road Xialiang Subway Station) Guest Reviews
4.7/5
Outstanding
809 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xialiang Hotel will be the warmest and most unique one in your memory! Come back to Xialiang Hotel often, and I wish you well!
Guest User
Standard Double Bed Room (Work Desk + European Theme)
Stayed in Jul 2024
Solo travellers
8 reviews
5.0/5
Outstanding
Posted on Aug 25, 2024
008 The service attitude is good, the hotel has a retro style, check-in was quick, and the room was upgraded for free. Thumbs up👍🏻, the location of the hotel is easy to find, the expressway is very conspicuous, the hygiene is good, clean and tidy.
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Response from Property: Dear guest: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Vienna Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Xiaowei looks forward to your visit again!
lalalacampanella
Business Room (2 beds)
Stayed in Jul 2024
Travel with friends
6 reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
Very clean and tidy, and very quiet. It is close to Liupian Mountain. It is very convenient to go up the mountain. The parking lot at the back is also quite large. If you come here for diving, this is the best place to stay. I will come again in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to each guest. Seeing your satisfaction and affirmation, we are really happy. We are very touched. We will continue to work hard and be ready for you to come back at any time.
楊源盛
Superior Room (2 beds)
Stayed in Aug 2024
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Sep 3, 2024
The waiters are nice and friendly, the room is neat and clean.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Vienna Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Xiaowei looks forward to your visit again!
Guest User
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Jun 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Jul 4, 2024
The service attitude of the hotel front desk 008 was very good. The king bed we ordered was changed to a twin bed for free. The attitude was very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to each guest. Seeing your satisfaction and affirmation, we are really happy. We are very touched. We will continue to work hard and be ready for you to come back at any time.
008 The lady at the hotel is very enthusiastic. She upgraded the room. I will stay here when I come here on business. It has a good environment and is recommended.
Original TextTranslated by Google
Response from Property: Dear guest: I am very glad that you had a wonderful holiday with your friends at the hotel. Your review is the best affirmation and encouragement for our service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!
Alibaba
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Aug 2024
Business travellers
16 reviews
5.0/5
Outstanding
Posted on Sep 25, 2024
Front desk 018 has attentive service and patiently answers all questions. He is very enthusiastic. He upgraded our room for free and also gave us two breakfasts. We will come again next time for room 508, which costs 228.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. , I hope that Xialiang store will be the warmest and unique one in your memories! Come back to Xialiang store often and wish you well!
Guest User
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Mar 2024
Other
2 reviews
5.0/5
Outstanding
Posted on Apr 14, 2024
018 Good service attitude, convenient transportation, nice hotel, nice environment
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Vienna Xialiang Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. At the same time, the Yumizhixiang restaurant located in the hotel provides guests with high-quality catering services. You are welcome to experience it next time.
Anonymous User
Standard Double Bed Room (Work Desk + European Theme)
Stayed in Feb 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Mar 16, 2024
The service provided by the front desk lady 008 is warm and thoughtful. The environment is beautiful. There is also a laundry room on the third floor. She also helped to upgrade the room type.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Deluxe Double Bed Room (Single Sofa + Work Desk + European Design)
Stayed in Jan 2024
Family
3 reviews
4.2/5
Very Good
Posted on Feb 17, 2024
It costs 30 yuan per day to upgrade to a business room, which is located inside and is quieter. It is not bad. Disadvantages: 1. The windows are completely closed. Not good. It is recommended to open the windows and leave a gap of 5 to 10 meters for ventilation; 2. No breakfast during the Spring Festival. Not good. It is recommended to have breakfast, lunch and dinner, so that guests can feel at home; 3. No security. Not good, making guests feel insecure; 4. No place to dry clothes. Not good, making guests dare not stay longer.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and comments. From your comments, we are sorry to see that this stay did not meet your expectations. We are sorry for not bringing you a perfect stay experience. The windows are limited to open. The restaurant price is closed during the Spring Festival. It has caused you inconvenience. We are very sorry. Breakfast has been opened on the 18th. The employees are on holiday during the Spring Festival, but the hotel has someone on duty 24 hours a day to check the surveillance. Now they have arrived one after another. There is no outdoor area for drying clothes, but the hotel has free self-service laundry for drying. Your valuable opinions are very important to us. It is a pity that this stay did not meet your expectations. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to your next visit!
Qingjiaowohonglingjinorz
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Dec 2023
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Jan 24, 2024
008 The front desk lady provided good service and was very enthusiastic. The environment was nice and clean. The hotel provided charging cables, which was very friendly for people like me who often forget to bring charging cables when traveling on business. There is also free parking. I recommend it~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xialiang Hotel will be the warmest and most unique one in your memory! Come back to Xialiang Hotel often, and I wish you well!
Guest User
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Dec 2023
Solo travellers
6 reviews
1.7/5
Posted on Jan 9, 2024
The room size is OK, the room is quiet, there are mosquitoes in the toilet, the waterproof strips on the door are broken, and there are unknown hairs on the towels. Although it does not affect the stay, you should not be given a problematic room if you spend money. The shower door says push, but it is actually pull. I thought there was something wrong with my understanding. The room phone cannot reach the front desk, and the problem was not dealt with after reporting it. There are lines on the edges of the towels, which looks very unsightly. Not to mention the soap on the washbasin. It doesn't foam after rubbing for a long time? Am I rubbing with a stone? Well... I don't recommend staying if you have any requirements for the room, and don't come if you have requirements. It's not good, and it's far from the subway station. Bad review
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Response from Property: Dear Aidi guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will try our best to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Moudt
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Nov 2023
Other
3 reviews
5.0/5
Outstanding
Posted on Dec 6, 2023
The hotel environment is very good. The service of the lady at the front desk 008 is very good. She also upgraded the room for free and has free parking. It is recommended to stay here😲
Original TextTranslated by Google
Response from Property: I am really excited to see the simple but profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous services to every guest, and bring great value to every guest experience. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time.
Liliqingqingjing
Superior Room (2 beds)
Stayed in Apr 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on May 15, 2024
The hotel is good, the waiters are enthusiastic and greet each other proactively, parking is convenient, and the laundry service on the third floor is very convenient with drying. 018
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
The service attitude of this hotel is very good. Not only are the rooms comfortable and clean, but the hotel is also in a prime location with convenient transportation, shopping and dining.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!