217 Nguyen Van Thu, District 1, Ho Chi Minh City, VietnamView Hotel Details
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M Village Nguyen Van Thu Guest Reviews
4.4/5
Very Good
22 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.2
Cleanliness4.6
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All reviews(22)
Positive reviews(21)
Reviews with photos/video(8)
Awesome rooms(6)
Negative reviews(1)
Jess_Huang
Deluxe Room With City View
Stayed in Nov 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Dec 17, 2024
very easy to find. cozy and spacious. will definitely book again when I come.
Response from Property: Dear our valued guest, Thank you for sharing your wonderful experience here with us. We are delighted to know that you have thoroughly enjoyed your stay at M Village. We appreciate you have taken your valued time to share a review. We really hope to have more chances to create a great experience next time. Thank you so much.Best regards,Customer Service M Village
JTANH
Deluxe Room With City View
Stayed in Oct 2024
Solo travellers
10 reviews
5.0/5
Outstanding
Posted on Nov 19, 2024
Beautiful room, stayed in the bigger room. Value for space with this area, noise in morning rush hour could be avoided.
Response from Property: Warmest greetings from M Village. Thank you for choosing M Village in your recent stay. We're happy that you had a great experience in M Village and find our property meet your expectation.It is our pleasure having you with us and we look forward to welcoming you again very soon. Best regards,Customer Service M Village🧡
EricChoo
Deluxe Room With City View
Stayed in Oct 2024
Business travellers
64 reviews
5.0/5
Outstanding
Posted on Nov 8, 2024
Quiet place and the room is spacious. If you need to can cook. More like a staycation room. Clean.
Response from Property: Dear valued guest. Thank you for choosing M Village for your recent stay and sharing your nice rating to us. It's our pleasure to assist you at M Village. We look forward to welcoming you back M Village in the near future. Have a great day!🧡Best regards,Customer Service M Village
Guest User
Deluxe Room With City View
Stayed in Sep 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Oct 22, 2024
HIGHLY RECOMMEND Love love this property from the location to the staff ! Their coffee in the Ground Floor was amazing! I stayed in total of 5 nights. The room was very spacious, cleanliness and housekeeping were top notch ! They keep in contact with you via WhatsApp and willing to assist with any issues. Perfect for longer stay because laundry on the top floor is also included which saves us traveller so much time/money. My city’s local friend told me that I chose the right location to stay as it is in the middle of everything. Oh, there is a Bon Bo Hue nearby that I went two times, so delicious ! THANK YOU SO MUCH for taken care of my AirPods and reported to me immediately after I checked out, I can’t say how appreciative I am ! 🥹🥹🥹❤️❤️❤️Kudos to this property ! Everyone has done a great job ! I will return !
Response from Property: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!. We hope to have an opportunity to welcome you back to our property soon. Have a great day! 🧡Best regards,Customer Service M Village
Regtravels
Deluxe Room With City View
Stayed in Nov 2024
Solo travellers
9 reviews
3.0/5
Posted on Dec 17, 2024
1. Not suited for elderly to either access via slope or stairs
2. Not all rooms are lift landing. But they were kind enough to change due to my knee issues
3. Their towels have a damp smell.
4. They do not have a proper check in counter. Everything is on WA and they will come to you. Their reaction is pretty quick.
5. Those with heavy and big luggage is not ideal. As its slope down thru the basement or either carry up the stairs via Cafe.
6. The rooms are big but not bright enough.
7. Water pressure is awesome
8. The blankets are thin. Pillows are inconsistent with inner inserts
9. Rooms don't have a fresh smell however it's definitely clean
In summary, there isn't proper check in counter and if you need to grab your food, it's a need to lift barrier up and go up slope to reach main road. To me is esp my knee recovery issues. It agrrevates again
It's couple of years old but the plants outside the unit makes the place old on first impression.
Design is weird and complicated from the outside and windows
Response from Property: M Village sincerely regrets that your experience on this occasion did not meet your expectations. This is certainly not the impression we aim to leave our guests with. We truly appreciated your feedback and we will thoroughly review the matter you mentioned with our team.Once, M Village would like to apologize for any inconvenience this might have caused you and thank you for your understanding. We really do hope for another chance that we will be able to welcome you at M Village.Best regards,Customer Service M Village
David
Deluxe Room With City View
Stayed in Oct 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Nov 12, 2024
Very helpful staff. Would definitely recommend this place as a fantastic place to stay for your next trip to SGN.
Response from Property: Dear valued guest. Thank you for your kind feedback on your recent stay with us. We are so glad to assist you and really appreciate your feedback for us. We can not wait to welcome you back again at M Village next time. See you soon 🧡Best regard Customer Service M Village
Anonymous User
Deluxe Room With City View
Stayed in Oct 2024
Travel with friends
60 reviews
4.7/5
Amazing
Posted on Nov 29, 2024
High standard, close to center, good for solo or couple short time travel. Reasonable price.
Response from Property: Warmest greetings from M Village. Thank you for choosing M Village in your recent stay. We're happy that you had a great experience in M Village and find our property meet your expectation.It is our pleasure having you with us and we look forward to welcoming you again very soon. Best regards,Customer Service M Village🧡
Tatiana
Deluxe Room With City View
Stayed in Sep 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
Great apartment close to many attractions in the city center. The house is located on a quiet street. The room is spacious, clean and bright. There is everything you need: an equipped kitchen, dishes, towels, bed linen, shampoo and shower gel. There is a laundry room on the 7th floor. Not far from the house there is a Family Mart and 7/11. The manager is very responsive and cares about the guests, do not hesitate to ask. Entrance and exit to the apartment through the coffee shop, outside working hours through the gate with the key to the room.
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Response from Property: Warmest greetings from M Village. Thank you for choosing M Village in your recent stay. We're happy that you had a great experience in M Village and find our property meet your expectation.It is our pleasure having you with us and we look forward to welcoming you again very soon. Best regards,Customer Service M Village🧡
Carol Lau Wing Lam
Deluxe Room With City View
Stayed in Aug 2024
Solo travellers
30 reviews
3.7/5
Posted on Sep 9, 2024
This place is clean, spacious (the air conditioner is very cold enough😊👍🤓) very convenient for a long stay because M Villa has a washing machine for you to use. It's just a little inconvenient because this place closes at 9:00 pm, it's inconvenient to go out and come back, you have to call the staff to open the door.
If you go for a long time, you will save quite a bit, not having to stay at an expensive hotel.
Original TextTranslated by Google
Response from Property: M Village is sorry for the bad experience during your recent stay. M Village highly appreciates your comments and feedback on the service experience at M Village. As a service provider for all customers, M Village always wants to ensure good operations and hopes to bring the best experience to all customers. Accordingly, M Village has consistent policies, we hope you understand in some cases that are beyond the support of M Village. M Village highly appreciates your comments so that we can record and improve. M Village still hopes to continue to welcome you to the M Village system so that we can bring you better experiences. Sincerely, M Village Customer Service Department.
Guest User
Deluxe Room With City View
Stayed in Sep 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
Very good hotel, although there is no front desk, but the price is right
Original TextTranslated by Google
Response from Property: Dear valued guest. Thank you for your kind feedback on your recent stay with us. We are so glad to assist you and really appreciate your feedback for us. We can not wait to welcome you back again at M Village next time. See you soon 🧡Best regard Customer Service M Village
Jiawenwandai
Standard Room
Stayed in Jul 2024
Business travellers
4 reviews
4.0/5
Very Good
Posted on Oct 24, 2024
Maybe foreigners doing business are very different from us. When we got to the door, we actually searched for more than half an hour. We found it after asking for directions and communicating several times and making phone calls. Because it was an apartment, check-in was done in front of the boss. Inside the restaurant, what surprised us was that the noodle shop didn’t turn on the lights, nor did the hotel’s signboard lights. There were flowers and lawns on the side, and my dear, they were all blocked. Next thing you know
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Response from Property: Warmest greetings from M Village. Thank you for sharing and bringing your feedback to our attention regarding your recent stay at our M Village. We truly appreciated your feedback and we will thoroughly review the matter you mentioned with our team.Once, M Village would like to apologize for any inconvenience this might have caused you and thank you for your understanding. We really hope welcoming you back in the future for another enjoyable stay.Best regards,Customer Service M Village
Guest User
Deluxe Room With City View
Stayed in Mar 2024
Couples
2 reviews
2.7/5
Posted on Apr 21, 2024
The room is nice, but the service is very poor. There is no front desk in the hotel. There is a coffee shop on the first floor. I don't know anything about the hotel. It closes at 9:30. I had to call every time for anything during my stay. The service staff's English was very poor, making it even more difficult to communicate on the phone. Later I learned that one person at the front desk was in charge of two hotels and had to run back and forth.
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Response from Property: Warmest greetings from M Village.Thank you for choosing M Village and taking your valuable time to share your feedback regarding your recent stay at our M Village. As this branch follows a co-living concept, which is different from the hotel section, our aim is to create a living space that feels like home, where guests can experience a sense of intimacy and comfort as if they were at home in the city. There is a self check-in system at this branch, but our staff are always ready to support our guests with any assistance they may need. We will address the matter with our team to ensure they pay more attention to taking care of guests' inquiries.Once, M Village would like to apologize for any inconvenience this might have caused you. We hope to have the opportunity to welcome you back to our property soon. Thank you so much.Best regards,Customer Service of M Village
TETSUYA
Standard Room
Stayed in Sep 2024
Travel with friends
1 reviews
4.7/5
Amazing
Posted on Oct 6, 2024
The location was good and there were no problems.
Original TextTranslated by Google
Response from Property: Warmest greetings from M Village. Thank you for choosing M Village in your recent stay. We're happy that you had a great experience in M Village and find our property meet your expectation.It is our pleasure having you with us and we look forward to welcoming you again very soon. Best regards,Customer Service M Village🧡
Xuan Loc
Standard Room
Stayed in Oct 2024
Business travellers
9 reviews
3.2/5
Posted on Nov 21, 2024
Stayed 3 nights, No room cleaning
Original TextTranslated by Google
Response from Property: M Village sincerely apologizes for the poor experience during your recent stay. M Village would like to acknowledge your comments and feedback. Through your feedback, M Village understands that the quality of service needs to be noted and improved. M Village highly appreciates your comments so that we can improve. M Village still hopes to continue to welcome you to the M Village system so that we can bring you better experiences. Sincerely, M Village Customer Service Department.
Liuqianlou
Deluxe Room
Stayed in Nov 2024
Other
6 reviews
3.7/5
Posted on Dec 21, 2024
The entrance is hard to find
Original TextTranslated by Google
Response from Property: Dear our valued guest, Thank you for choosing M Village for your recent stay and comment your sincere feedback to our attention. We truly appreciated your feedback and we will thoroughly review the matter you mentioned with our team.We look forward to welcoming you back to our property soon. Have a great day!🧡Best regards,Customer Service M Village