Guest User
July 9, 2024
I was assigned to a very dusty room. When I opened the room door, I smelled something unpleasant and stuffy. There was dust everywhere, on the lamps, on the wall in front of the bed, on the door to the terrace...so I had to clean the room by myself. I really wonder if the room was carefully cleaned before it was ready for use. The mattress looked like 20-year old and the bed sheet was outworn, making me doubt if the hotel was really built in 2017. It was the most expensive hotel I booked in Kobe - over 400 USD per night. It was not worth the money. Strongly recommend visitors not to select this hotel.