Kobe Bay Sheraton Hotel & Towers

Kobe Bay Sheraton Hotel & Towers Reviews

Kobe Bay Sheraton Hotel & Towers

2-13 Kouyoucho-naka, Higashinada-ku, Higashinada Ward, Kobe City, Hyogo Prefecture, 658-0032, JapanView Hotel Details
Kobe Bay Sheraton Hotel & Towers
Kobe Bay Sheraton Hotel & TowersKobe Bay Sheraton Hotel & TowersKobe Bay Sheraton Hotel & Towers
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Kobe Bay Sheraton Hotel & Towers Guest Reviews

4.6/5
Great
99 reviews
Verified reviews
Location4.4
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(99)
Positive reviews(96)
Reviews with photos/video(38)
Relaxing hot springs(28)
Delicious breakfast(18)
Large rooms(12)
Convenient location(12)
Easy to get around(11)
Classy environment(8)
Loved the view(6)
Perfect for business trips(5)
Negative reviews(3)
Anonymous User
Preferred Floor Double Room Non Smoking
Stayed in Sep 2024
Couples
4 reviews
4.5/5
Great
Posted on Nov 2, 2024
Nice and large room with decent view. Location is a little further from Sannomiya and requires to transfer to Rokko Liner. Overall, good stay.
Lisa L Wong
Stayed in Nov 2023
Solo travellers
26 reviews
3.7/5
Posted on Dec 25, 2023
What an enjoyable trip in this hotel! Love it’s onsen and the lounge on the onsen floor. Also went hiking in the 六甲山 area.
William
Sheraton Floor Moderate Twin Room Non Smoking
Stayed in Apr 2024
Couples
9 reviews
4.7/5
Amazing
Posted on May 6, 2024
Very friendly and helpful staff. Hotel is excellent and room is spacious with excellent hot spring bath. Breakfast was also very good
Sihyun
Preferred Floor Double Room Non Smoking
Stayed in Dec 2023
Business travellers
14 reviews
4.5/5
Great
Posted on Feb 4, 2024
Was here for work on a short trip. Staff are very kind and the rooms were clean. They also have a family mart attached to the building next door so it was convenient to get a nibble. There's a direct shuttle bus to downtown sannomiya so that was really nice as well. would recommend.
Anonymous User
Sheraton Floor Deluxe Twin Room Smoking
Stayed in Nov 2024
Travel with friends
6 reviews
5.0/5
Outstanding
Posted on Jan 6, 2025
The hotel has its own Golden Hot Spring. It's very good. Don't miss it. There is also a spa, but it costs extra and you have to make an appointment in advance. Otherwise, there is no seat even if you pay. There is also a McDonald's outside.
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Guest User
Spa Floor Deluxe Twin Room
Stayed in Oct 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
The room is very clean, sanitary, tidy, and complete, with kimono sets, etc. The environment is elegant, there are many breakfast dishes, and the service is very humane. I highly recommend everyone to stay.
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旅行女子YUKA
Sheraton Floor Deluxe Twin Room Non-Smoking
Stayed in Aug 2024
Family
8 reviews
4.7/5
Amazing
Posted on Sep 13, 2024
It's directly accessible from the station, the rooms are spacious, and amenities are provided in the room, so you don't need to bring anything from your room to the hot springs - towels, shampoo, conditioner, body soap, cleansing facial wash, lotion, milky lotion, treatment, cotton swabs, combs, etc.! The hot springs were quite hot, while the cold water bath was lukewarm.
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6/20
Herr_Wang
Club Floor Deluxe Twin Room-Non-Smoking
Stayed in Sep 2024
Family
12 reviews
4.5/5
Great
Posted on Nov 9, 2024
Very good experience, directly see Mount Rokko and Kobe, this price with hot springs can be said to be very worthwhile. Very good experience, directly see Mount Rokko and Kobe, this price with hot springs can be said to be very worthwhile
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yuk yu
Sheraton Floor Deluxe Twin Room Non-Smoking
Stayed in Aug 2024
Travel with friends
17 reviews
4.7/5
Amazing
Posted on Sep 23, 2024
The hotel is in a good location, close to the subway station and the seaside. The environment around the hotel is very beautiful, and the hot spring bathing area is also very clean. The hot spring water has a moderate temperature. It is worth recommending.
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Guest User
Preferred Floor Double Room Non Smoking
Stayed in Dec 2024
Family
14 reviews
4.2/5
Very Good
Posted on Jan 20, 2025
The room facilities are good overall, and the hot spring inside is quite good. The night view and morning view can see the sunrise and sunset. It is suitable for our leisure travel. The transportation convenience is a bit poor on an artificial island.
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Hoverchan007
Spa Floor Terrace Twin Room Non-Smoking
Stayed in Jun 2024
Family
18 reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
The room is not small by Japanese standards, and the twin room has a sofa bed that can accommodate three people sleeping separately. The hotel also provides hot spring tickets, which is nice to soak in, but I think it should be a large bath. You must go to Kobe Animal Kingdom, which is really interesting, and have a meal of Kobe beef, which is perfect.
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Fabairimengdexiaolong
Sheraton Floor Deluxe Twin Room Smoking
Stayed in Jun 2024
Family
13 reviews
5.0/5
Outstanding
Posted on Jul 20, 2024
I really like this hotel. Apart from being on an artificial island and the traffic is slightly unchanged, I sincerely recommend that you choose Sheraton if you go to Kobe. You won't go wrong. First of all, the room is very large, and the various facilities meet the five-star standard. The breakfast is very rich. On the second day of the three-day holiday in Japan, it feels that the rooms are basically full. The breakfast is still replenished in time during peak hours, and the waiter will always ask if there is anything you need help with. The Hama Izumi on the third floor is simply great. It is also very comfortable to take a bath outdoors on this day. It is very good.
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Nw123
Sheraton Floor Deluxe Twin Room Non-Smoking
Stayed in May 2024
Family
4 reviews
4.7/5
Amazing
Posted on Jun 30, 2024
Full of space, clean and hygienic, comfortable hot spring experience The waiters are also very friendly
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Xinwuxianchen
Preferred Floor Corner Twin Room Non-Smoking
Stayed in May 2024
Family
100 reviews
4.5/5
Great
Posted on Jul 11, 2024
The hotel is relatively close to Mount Rokushin, on an island a little away from the main city. There are not many attractions around. I bought a pass to Himeji Castle, and I need to buy a separate subway ticket for the round trip between the hotel and the main city. A decent five-star hotel, the sea view is blocked in front and not much can be seen, and the breakfast is rich in variety
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Huangmiaomiao2020
Sheraton Floor Deluxe Twin Room
Stayed in Nov 2024
Solo travellers
29 reviews
4.7/5
Amazing
Posted on Dec 23, 2024
First of all, the hotel service is very good, I give it a thumbs up. However, there are too many people staying in the hotel, so sometimes you have to wait for half a day for the elevator. The restaurant was fully booked that day, which also shows that the hotel is too popular.
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