73, Jalan Tun Sambanthan, Brickfields, 50470 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50470, MalaysiaView Hotel Details
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South of the clouds HOTEL KL Sentral Guest Reviews
3.8/5
Good
151 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.4
Service3.9
Cleanliness3.5
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All reviews(151)
Positive reviews(129)
Reviews with photos/video(59)
Great location(21)
Convenient location(17)
Awesome stay(16)
Great service(15)
Amenities were average(9)
Easy to get around(9)
Great value for money(8)
Negative reviews(22)
Anonymous User
Single Room
Stayed in Dec 2024
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
a nice place for short stay, walking distance to various eateries, public transports.
Response from Property: thank you for review, for choosing south of the clouds hotel to stay, I hope you have some fun memories here, And I really appreciate, We will continue to work hard to do better and look forward to having you stay at our hotel again
Guest User
Economy Twin Room
Stayed in Sep 2024
Travel with friends
1 reviews
4.0/5
Very Good
Posted on Sep 22, 2024
Had a hard time looking for the place. First unit number is not displayed on shop front and second hotel name is Signature instead of South of the Clouds.
Response from Property: We'll check our positioning again to place the precise location again, and we'll also add more guidance information to hopefully make it easier for you to find the location. You can also contact our 24-hour front desk hotline for assistance. thank you
Guest User
Deluxe Family Room (accommodates 1-4 People)
Stayed in Sep 2024
Family
1 reviews
3.7/5
Posted on Sep 21, 2024
I was booked executive room with double queen beds. When upon check-in time, front desk staffs informed us hotel is undergoing renovation our executive room is not available.After they ask me to take a triple room. That room was ok to me. We stayed at triple room 2 nights.
Aircon was super cool. Beds and pillows are not too clean. Hot water pressure very low. In room House keeping daily.
hotel location,helpful front desk staffs and restaurants around the hotel are superb.
Budget, location, easy transport 4/5.
Response from Property: Thank you very much for your feedback. We are committed to providing guests with a better stay experience, so we have renovated and renovated the hotel. We are sorry for the decoration scene you saw, but we hope you can understand. The purpose is to provide better accommodation conditions to all guests, and we try to do it in the shortest possible time. Happily it's over now. Looking forward to your visit again
Nerriny Annesia
Boutique Queen Room
Stayed in Dec 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Dec 15, 2024
Strategic location and friendly staff.
Response from Property: Thank you, we will continue to work hard to do better.
nourahzee
Economy Twin Room
Stayed in Jul 2024
Solo travellers
9 reviews
5.0/5
Outstanding
Posted on Jul 25, 2024
Clean and safe room.
The bed was very comfortable to sleep.
The location very strategic.
Totally walking distance to kl sentral, the service from workers, staffs was nice too.
Everyone was helpful.
Room is spacious and comfortable for solo traveller like me.
For online booking, check in very fast because as they are normally prepared for you arrival 👍🏻🌟🌟🌟🌟🌟🥰
Anonymous User
Economy Twin Room
Stayed in Jul 2024
Solo travellers
9 reviews
2.5/5
Posted on Jul 17, 2024
Reasonable price and the staff were friendly and helpful. The location is just perfect for a walk around to city centre. Just walking distance to kl sentral and NU sentral mall.
Room is ok, unstable wifi, the cleaning should be better.
Anonymous User
Standard King Room
Stayed in Jul 2024
Business travellers
9 reviews
4.2/5
Very Good
Posted on Jul 12, 2024
Stayed for few nights here and im satisfied. The staff is very friendly, excellent location, and clean room. Only downside is no toiletries provided.
Anonymous User
Economy Twin Room
Stayed in Jul 2024
Solo travellers
130 reviews
5.0/5
Outstanding
Posted on Jul 5, 2024
Strategic location. Spacious lobby area. Friendly staff and clean room. Good value for money.
Sha... .....
Economy Twin Room
Stayed in Jun 2024
Travel with friends
11 reviews
4.0/5
Very Good
Posted on Jun 20, 2024
Even though it's a last minute bookings... It's a good hotel.... Tht nite... Our air conditioning went un functional... The staff quickly change our room.
.. Thank you yaaa....
Ali Madaad
Standard King Room
Stayed in Jun 2024
Business travellers
24 reviews
2.0/5
Posted on Jun 18, 2024
So basic. I think this is old hotel. The hotel location is nearby public transport such as LRt, Monorel and Erl KL Sentral
Have a lot of indian restaurants around the hotel
Wifi are not good coverage
Arissa Lee
Standard King Room
Stayed in Dec 2024
Travel with friends
6 reviews
5.0/5
Outstanding
Posted on Dec 17, 2024
The hotel was newly renovated. Was booked for shorty stay, room is clean and hygiene and just a simply room. The location was good, walking distance from KL Sentral.
Response from Property: Thank you very much for your evaluation. We are very happy to provide you with convenience... We will continue to work hard and do our best to provide you and other guests with a better experience. We look forward to seeing you again.
Guest User
Single Room
Stayed in Jun 2024
Business travellers
1 reviews
1.0/5
Posted on Jun 6, 2024
Hi, here i want to do a report about how the services given are not satisfying at all. I already booked a room, and when I wanted to go check in, the receptionist said the room was not available without a solid reason. (There's no point in booking.). She asked me to cancel and didn’t take any responsibility for that issue. I was so shocked, i never faced this issue before. I am so disappointed because the money was not refunded and there were no apologies received. After 2 days, I already called again.. first, they said they would update, and then after that, I cannot reach them anymore.
HAOZE
Single Room
Stayed in May 2024
Solo travellers
6 reviews
2.0/5
Posted on Jun 1, 2024
This doesn’t worth the price as well as isn’t comfortable to stay. I would advise everyone not to book this hotel just because it looks cheap because it comes with no amenities at all. Hard pillow on bed, no toiletries, Air con doesn’t have remote control. You can get better rooms with just paying a little more around the KL Sentral. I stayed here for two nights only. Thankfully can change my hotel.
Travel Express FT
Standard King Room
Stayed in Sep 2024
Solo travellers
88 reviews
5.0/5
Outstanding
Posted on Sep 27, 2024
Good hotel with good aminities. Happy to stay in this south of the clouds hotel.
Mr Hazrin is the best person in reception. Mr Majid and Ms Malija are the best service providers.live to stay again in this hotel
Thanks for every thing.
Response from Property: Thank you for your review. We will continue to work hard to do better and look forward to having you stay at our hotel again.