HOTEL MYSTAYS Kumamoto Riverside

HOTEL MYSTAYS Kumamoto Riverside Reviews

HOTEL MYSTAYS Kumamoto Riverside

4-12 Koyaimamachi, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-0012, JapanView Hotel Details
HOTEL MYSTAYS Kumamoto Riverside
HOTEL MYSTAYS Kumamoto RiversideHOTEL MYSTAYS Kumamoto RiversideHOTEL MYSTAYS Kumamoto Riverside
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HOTEL MYSTAYS Kumamoto Riverside Guest Reviews

4.3/5
Very Good
118 reviews
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.5
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All reviews(118)
Positive reviews(109)
Reviews with photos/video(22)
Clean and tidy(33)
Awesome rooms(24)
Delicious breakfast(16)
Friendly owner(16)
Near shopping area(8)
Convenient for shopping(7)
Great value for money(6)
Average sound insulation(5)
Negative reviews(9)
Guest User
Standard Semi Double Smoking
Stayed in Nov 2024
Solo travellers
5 reviews
5.0/5
Outstanding
Posted on Dec 31, 2024
Good location Not too far from tram station. Good cafe nearby.
Guest User
Standard Semi Double Non-smoking
Stayed in Jun 2024
Couples
19 reviews
4.7/5
Amazing
Posted on Jul 12, 2024
Good hotel value for money. Will recommend if you are visiting Kumamoto! Very near Kumamoto Castle too!
Response from Property: Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue to make efforts to encourage your satisfaction with customer's . I and all staff are looking forward to meeting you again . HOTEL MYSTAYS Kumamoto Riverside FRONT DESK
Nmasa
Superior Triple Non-smoking
Stayed in May 2024
Travel with friends
4 reviews
4.2/5
Very Good
Posted on Jul 3, 2024
This was a very nice room, service was great, staff were very kind, just a little out of the way to get to~
Response from Property: Dear guests, Thank you very much for having us stay at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to promote better service in the future. We sincerely look forward to your next visit. Hotel MYSTAYS KUMAMOTO RIVERSIDE
Nickchin
Superior Twin Non-smoking
Stayed in Oct 2024
Family
29 reviews
5.0/5
Outstanding
Posted on Dec 5, 2024
Good and comfort stay.. great location
Response from Property: Dear Guest Thank you very much for choosing our hotel. We would also like to thank you again for taking the time to share your impressions with us. We are very happy to hear that you had a pleasant stay with us. We will continue to maintain the cleanliness of the hotel with the utmost care so that you can enjoy an extraordinary world. We will continue to strive to improve our services to further satisfy our guests, encouraged by your evaluation. We look forward to welcoming you again. Hotel Mystays Kumamoto Riverside Front Desk
Guest User
Superior Triple Non-smoking
Stayed in Jan 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Feb 16, 2024
The 3beds room was spacious and nicely accomodate my family of 4 with 2 childrens together in same room. Everything was newly renovated and the location can't get any better.
Response from Property: Thank you for your interest.We are glad you had a pleasant stay with us during your stay!We look forward to seeing you again!HOTEL MYSTAYS Kumamoto Riverside FRONT DESK
Alex KT
Superior Twin Non-smoking
Stayed in Sep 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Nov 13, 2024
Very comfortable stay, good services
Response from Property: Dear guests, Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit. Hortel Mystays Kumamoto River-side
Mukesh
Standard Double Non-smoking
Stayed in Nov 2023
Family
4 reviews
5.0/5
Outstanding
Posted on Dec 25, 2023
Good location with few minutes walk through the downtown.
Response from Property: Thank you very much for staying at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Kathryn
Standard Double Non-smoking
Stayed in Oct 2023
Family
9 reviews
4.7/5
Amazing
Posted on Nov 29, 2023
Hotel Breakfast was so yummy & awesome😋
Response from Property: Thank you very much for using our hotel. Thank you for evaluating us a lot. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Guest User
Stayed in Nov 2022
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 20, 2022
Good locatation with the river view, near shopping&eating street. The breakfast was good and staffs are so ince.
Guest User
Standard Double Room-Smoking
Stayed in Mar 2024
Family
1 reviews
3.5/5
Posted on Apr 29, 2024
Room very small
Response from Property: Thank you for your interest.We could not live up to your expectations, but we are waiting to see you again.Thank you. HOTEL MYSTAYS Kumamoto Riverside
KATHY
Superior Triple Non-smoking
Stayed in Apr 2024
Family
1 reviews
5.0/5
Outstanding
Posted on May 13, 2024
nice location
Response from Property: Thank you for your interest.The river side rooms are in a great location. Thanks for the nice feedback.We look forward to seeing you again.Thank you. HOTEL MYSTAYS Kumamoto Riverside FRONT DESK
wahwah
Superior Twin Non-smoking
Stayed in Sep 2024
Family
8 reviews
4.2/5
Very Good
Posted on Nov 11, 2024
Located on the corner of the river, it is only a few minutes' walk to the busiest Ginza Street and there are many delicious food nearby. It takes less than 20 minutes to walk to Kumamoto Castle.
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Response from Property: このたびは、数ある宿泊施設の中からホテルマイステイズ熊本リバーサイドにご宿泊いただきまして誠にありがとうございます。 また、ご多用の中ご感想をお寄せいただき重ねて御礼申し上げます。 今後もお客様のお言葉に甘んじることなく、サービスの向上に努めてまいります。 またのご来館を、スタッフ一同、心よりお待ち申し上げております。
Emmanuel chan 8
Standard Twin Smoking
Stayed in Jul 2024
Family
17 reviews
5.0/5
Outstanding
Posted on Sep 6, 2024
The rooms are large, with a buffet breakfast meal, enough to eat, high value for money, the geographical environment is relatively convenient, because it is close to a lot of food that street There is a lot of parking near the hotel for easy parking, and very cheap, 900 yen a night But if driving, it's a bit hard to find the road Overall it's quite good, if you simply stay for one night
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6/8
Response from Property: Dear customer Thank you very much for your recent stay. We thank you again for your comments. We appreciate your compliments on our rooms, location and breakfast buffet, Thank you very much for your compliments on our room, location and breakfast buffet. We are honored to receive perfect scores. Parking at our partner hotel costs 1,200 yen per night, but there is a general coin-operated parking lot nearby that is not affiliated with the hotel and charges 900 yen per night if you leave within 12 hours of entering the parking lot. We hope you will use our hotel again. Our entire staff looks forward to seeing you again. Kumamoto Riverside Mystays Hotel Front Desk
Anonymous User
Superior Triple Non-smoking
Stayed in Jul 2024
Family
12 reviews
3.2/5
Posted on Aug 15, 2024
The hotel is conveniently located. It's by the river. The room is larger than expected. It's enough for two children. It's close to Sakura machi and about 15 minutes' walk from Kumamoto Castle. You can walk in and out of the city center. Only the toilets are slightly ventilated and air-conditioned. Weak, but acceptable.
Original TextTranslated by Google
Response from Property: Dear tenant Thank you very much for your recent visit to our hotel. We would also like to thank you again for your compliments on our employees. We will continue to improve our services in the future. We sincerely look forward to your visit again. Kumamoto Riverside Mystays Hotel Front Desk
Riguidengshanmeishimeijing
Standard Semi Double Non-smoking
Stayed in Jun 2024
Solo travellers
38 reviews
4.0/5
Very Good
Posted on Oct 10, 2024
I have stayed in many Mystays hotels in different places. The environment and service are good. Free coffee and rich breakfast.
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel. I appreciate your appreciation for our employees. Our goal is to further improve the service. We will continue to promote better services in the future. We sincerely look forward to your next visit.
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