Hotels near Ibn Battuta Mall, Dubai
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Latest Reviews for Dubai hotels
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Find highly-rated hotels with real reviews and ratings to find the perfect stay!
4.6/5
Outstanding
KKusalka HerathMy recent stay at the Sheraton Grand Dubai was an unparalleled experience of luxury and hospitality. From the moment I stepped into the lobby until the day of my departure, every aspect of my stay was meticulously curated to perfection. Allow me to share my heartfelt praise for the exceptional service provided by the remarkable staff, as well as the convenient location that made my visit to the World Trade Center a breeze.
First and foremost, I must commend the outstanding service of Receptionist Nipuni. Her warm welcome and efficient assistance during check-in set the tone for a truly memorable stay. Nipuni's attention to detail and genuine care for guest satisfaction made me feel instantly at home in this elegant establishment. Her professionalism and personalized service were evident throughout my stay, making every interaction a delight.
I also want to express my gratitude to Front Office Bilal for his exemplary hospitality and impeccable service. Bilal's professionalism and dedication to ensuring a seamless guest experience were truly commendable. From handling inquiries with ease to providing valuable insights about the local area, Bilal's assistance was invaluable throughout my stay. His friendly demeanor and willingness to go above and beyond exceeded my expectations, leaving a lasting impression of excellence.
Furthermore, I cannot overlook the exceptional culinary experience provided by Anmol at the Feast restaurant. Each morning, Anmol greeted me with a contagious enthusiasm and expertly crafted latte customized to my preferences. His creativity and attention to detail transformed my breakfast into a culinary adventure, with innovative flavor combinations and beautiful latte art that never failed to impress. Anmol's passion for his craft and commitment to exceeding guest expectations truly elevated my dining experience to new heights.
In addition to the exemplary service, the Sheraton Grand Dubai's convenient location added to the allure of my stay. As I was in town for an exhibition at the World Trade Center, the hotel's proximity to this venue was incredibly convenient, with just a few minutes' walking distance between the two. This strategic location not only saved me valuable time but also provided easy access to explore the vibrant surroundings of Dubai.
In conclusion, my stay at the Sheraton Grand Dubai was nothing short of extraordinary, thanks to the exceptional service provided by Receptionist Nipuni, Front Office Bilal, and Anmol from Feast restaurant. Their professionalism, attention to detail, and genuine warmth exemplify the epitome of hospitality. Coupled with the hotel's convenient location near the World Trade Center, I wholeheartedly recommend the Sheraton Grand Dubai to anyone seeking a luxurious retreat in the heart of Dubai. I eagerly anticipate my next visit, knowing that I will be greeted with the same level of excellence and warmth that made this stay unforgettable.
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4.6/5
Outstanding
IIpek EmilyMy husband and I had our first holiday as a family of three with our 7 month old baby at Voco Dubai The Palm Hotel. We chose this hotel as it had a private beach (we didn’t want to spend time travelling to a beach each day), was located away from the chaos of Dubai, offered a king size bed (I cosleep with my baby), and there was an option for including breakfast (again did not want to spend time searching for or travelling to a breakfast location with a baby). Compared to other surrounding hotels, it is a relatively small and new hotel. However, this only enhanced our positive experience as it added a more personal touch. The valets (sorry I didn’t catch their names!) took our car down to the car park while other members of staff took our luggage to our room. Diana at the front desk was the first team member we met inside and made us feel very welcome. Our room was very spacious and clean. Thank you to Arun Gawam from Housekeeping! We enjoyed our coffee pods and Biscoff biscuits provided after each thorough clean. Some reviews mentioned noise but we only heard some drilling upstairs during the day and some music outside on Friday and Saturday night. Neither of these bothered us or our baby. The breakfast buffet was amazing and had plenty of choice with some of the options changing on each day so we had some variety. The welcoming, dynamic staff knew our tea and coffee orders from day one and always greeted us with smiles. We were asked daily if we wanted our eggs cooked in a certain way. This was great because our baby is just getting started on solids. Our baby girl loved seeing all the hardworking, smiley members of staff waving at her every morning. I would particularly like to thank Rojean, Rashmi and Aldrin as well as Fasha, Shiela, Juliet, Dioseth, Anu, Marion, Fhaizan, Amin, Chef Prabin, Chef James, Chef Anyu, Ariz, Sun and Puja. The private beach was a highlight of our holiday. We loved the easy and quick access to the beach with bottles of water and beach towels provided upon arrival. The cabanas were great for privacy as I had to breastfeed my baby on the beach. The WiFi was hit and miss on the beach but I guess that helped us relax more. Thank you to Bidan, Chamodi and Roni for taking care of us there! The only downside for me was the lack of power socket to plug the hairdryer in the bathroom or next to the mirror in front of the bathroom or by the mirror in front of the desk. We had to plug the hairdryer in the socket by the bed and therefore had to dry our hair on the bed, which wasn’t a major issue, just an inconvenience and a little loud right next to our baby. Overall, it was a great holiday experience thanks to each and every member of staff!
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4.5/5
Excellent
KKenneth RonaldThis was my first stay at this hotel since it was rebranded, however I have stayed over 60 nights in the past 8 years when it was a Hilton branded hotel. The ownership of the hotel hasn't changed, just the branding.
So, with all that said, all I can really do is compare it to the hotel it used to be. The hotel closed for like 6 months last year and did some renovations, reopening as the Golden Sands Hotel Creek. Still a great location near the airport (DXB) but far enough out of the flight path that aircraft noise isn't really an issue. The hotel is now alcohol free.
The main renovation I noticed was all new carpeting throughout and a new pool deck on the top floor. The carpet color scheme is a bit odd, with lots of light colors that already are showing stains and marks. It is a DEFINITE improvement from the old carpet which was very dated. The lobby is nice and sparkly but I always recall it was that way. The rooms were exactly the same with reupholstered furniture (still the same chrome framing and styling) and the glass top desk, wood style cabinets and black tile bathroom.
I was on the 8th floor in a ”Creek View” room (yes, I could ”see” the creek) but what I really saw was the huge LED info sign on the Chamber of Commerce building that I think might be new since I last stayed in April 2021. It was really an annoyance and reminded me more of Las Vegas than Dubai. The bed was comfortable but I'm unsure if it has been replaced.
Other things I noticed: bathroom sinks still drain slow; there is no way you can take a shower without partially flooding the bathroom floor; I think they removed a phone; they moved the Qibla compass from the glass desktop to the ceiling. Looks like they removed the sheer curtains and perhaps have replaced the blackout curtains.
What has really changed was the pricing. I paid almost double per night from what I paid in the past,
Check in was the same, always a bit slow. Since I booked through a travel site who required prepayment, all I had to pay for was the nightly some-sort-of-tax-or-fee which I was aware of. They didn't ask for nor perform a charge on my credit card so I could charge things to my room, which I found out the next night when room service ask for payment. I went the front desk the next morning and made the arrangement but somehow room service never could see that it was done so I had to pay at the time of food delivery.
I thought I was told at check in that rooms would be serviced daily but I had to call daily and they always took the used towels but never gave me clean ones until I called back. I was either asking for the wrong thing or there is a serious training issue.
Otherwise the room was fine although they did add a Do Not Disturb/Clean Room/Doorbell panel at the door.
The breakfast buffet was nice, lots of variety and it seems more Middle Eastern style items which was great, but also very suitable Western Style foods in plenty. I frankly only ate the breakfast buffet once in the past, almost always eating breakfast and a light dinner and aperitif in the Executive Lounge (which is now closed but looks exactly the same through when you look in).
So, here's the bottom line...... The hotel is nice, clean, a bit updated and still a nice boutique hotel in the Deira district, close to the airport and a larger souk A great view of the city and Dubai creek from the pool deck. If you stayed there when it was a Hilton, you will probably be a bit disappointed. The staff seemed nice, attentive, but somewhat untrained. Getting a simple document printed turned out to be a challenge and the business center was closed for some reason that didn't make sense to me. I will probably not stay there again and return to the Sheraton up the street. (which a staff member told me to go if I wanted a beer). Otherwise, give it a try and check it out for yourself!
PS: Did I mention it was alcohol free? :)
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4.4/5
Excellent
GGuest UserWe felt we had a really good location because the hotel is located right on Dubai's red metro line at Financial Centre Station which lined up really well with our itinerary. The hotel is located very close to the Burj Khalifa tower and the many sights of Downtown Dubai. We also had quite a few restaurant options and shops nearby so we didn't have to go far to get a good meal or pick up something.
The rooms are nicely appointed with a firm bed and large pillows. This is a suites Hotel so there is a pretty good kitchen in the rooms with a stove, microwave oven, dishwasher, washer/dryer machine and dishes to go along with everything. The shower had great pressure and it was easy to control the temperature but we were not a fan of the scent of the bath products provided. We had a pretty good sea view and could see the Burj Al Arab and World Islands off in the distance which we were happy with. We liked that they gave us extra bottle water each day but would have liked if they included maybe a few packets for detergent for the dishwasher and laundry machine because the lobby shop quantities were bigger than needed.
The amenities at this hotel are pretty good with a shop and restaurant on the main floor. There is a common room on the sixth floor and some meeting rooms that are bookable. The pool and fitness area is accessible on the sixth floor as well via a pedway and is very nice as well. The pool had plenty of lounge chairs and there were quite a few available when we visited. You can also sneak a peak at the downtown area between the buildings. The change rooms are a little small but there was lots of space when I visited and lockers available. I could not figure out how to lock the locker and would have appreciated it if I was provided the card for it or if they had instructions on the lockers of how to use them. The steam room and sauna were very small but I was the only one in them when I went in the late afternoon.
The breakfast is included and there were plenty of options to enjoy when I went. There were changing items each day and while we were there they rotated between fried eggs and scrambled eggs and they had bread pudding one day, french toast another and pancakes. There is a variety of hot items as well like sausage, beans, beef bacon, hash brown patties and one day they had shakshouka. For cold items they had a salad bar, cheese, yogurt and fruits. They had a variety of pastries each day. The drinks were good as well with rotating juices and a coffee machine to pick and make your own drinks.
The check in was smooth but the check out took a considerable amount more time and we aren't really sure why. They explained that our deposit would take 25-30 days to refund our payment card or we could buy things at their lobby shop but we didn't need anything so I guess we will have to wait. The hotel is very tall and we found the elevators could get quite busy throughout the day so we had to be patient waiting for an elevator to go down from the high floor our room was on or be ready for a crowded elevator at times.
Overall, we are very happy with our hotel choice for Dubai and were pleased with the location, shower, view, breakfast and room.
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4.4/5
Excellent
AAnshum SinghOverall value for money.
Pros:
1) Location is in the middle of Dubai
2) Near to Palm Jumeirah
3) Bikanerwala veg restaurant is 2 mins walk
Cons:
1) Self-service during Check-in/out (no one to help with luggage). This might be an issue with old or folks traveling with infants
2) Not much in the breakfast buffet for vegetarians. We survived on Bread/Butter on all 4 days!
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4.3/5
Excellent
GGuest UserNice place to stay, spacious rooms, lot of parking space, nice location, staff are good and helpful, will definitely recommend others to stay
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4.1/5
Very Good
GGuest UserI had an amazing one night stay at the QE2 - as a Brit now living in Austrália the QE2 has a special place in my heart - never as a Cunard ship could I have afforded travelling to New York - now I could and the ship is sparkling - the renovation is fantastic throwing you back to the heyday of her life - the service was fantastic the food and drink authentic and worth the stay! My wife says I better come back with her
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4.1/5
Very Good
GGuest UserHighly recommend this place for any person. They got everything you need covered. The staff is very friendly and very kind. If you need any advice about places to visit or things to do while you are there, ask from Mahesh (a guy works there). He'll be very informative and specific about the places according to the time you have. Another perk is that the hotel is closer to a metro station and also surrounded by the Dubai creek. As this place is situated somewhere like the middle of Dubai, it is very easy to access anywhere you need. Rooms are clean and neat. Can easily accessible through lifts and NFC system. Do also have the mini bar option and dine in from room option. Food is also nice and tasty.
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3.9/5
GGuest UserI stayed in room 503 room is to much good and clean comfortable bed clean and nice bed linen room is having good fregrence washroom flooring is also good piyu nagesh vikrant was also very good taken good care of us Nilesh and Narendra was also nice to us Mr.Mjai was nice guy kulbhushan and rochak given nice service by there guys given us memorable stay.Azaliya breakfast was good augustino and rudra was also very good
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3.7/5
DDuane CarloThe hotel is accessible and the staff is friendly. The reception Jewel assist me with my check in and she did a great job. I definitely come back again. Room are clean and staff is polite and helpful. I will recommend this hotel.
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