Crosswaters Ecolodge & Spa

I came here just as my child was on summer vacation. I was lucky to have a good weather. The air in the mountains is very good, and the environment is very good! The lady at the front desk is friendly and helpful. The kids are very happy playing in the water. I will come again next time.

A good place to escape the heat in summer, the surrounding landscape is very beautiful.

Very disappointed! I have been to Crosswater Hotel many times before the epidemic, and I was very satisfied before. Going back after this epidemic has changed a lot. The facilities are outdated and not maintained, the service attitude of the service staff is very indifferent (it is said that a large number of staff are owed wages), and there are many mosquitoes. The most important thing is that the water used in daily life is full of mud and sand. After taking a bath, my whole body is itchy. Now I am going to see a dermatologist! ! ! The service staff also said that it was because of the rain. No matter what water you use these days, if there is a filter, it will not be full of sediment. These are used for bathing, brushing teeth, and boiling water. It is estimated that there is no maintenance, or it does not pay attention to customer feelings. The attitude of the service staff is tough and indifferent. Blame the guest afterwards. Afterwards, the hotel insisted that they were right and refused to admit their mistakes. Not coordinated either~ I will never stay in any of your hotels again.

The hotel is a relatively traditional resort with a large area and good scenery, but the service is average, the room facilities are average, and the sanitation is average. Considering the price, the score is generally poor.