Imperial Heritage Hotel Melaka–City Centre-Free Himalayan Salt Room Access–Free Wifi–Free Parking

It’s a well located area, where it’s easy to move around the Major Malls and Historic spots in Melaka. Restaurants are easily accessible surrounding this Hotel.

I had a very disappointing experience, as the hotel photos and the actual room were completely different.

Such a disappointment I was mislead by the ratting of 8.3 Booked 3 rooms a for 2 nights . Checkin at 2pm: collected keys . Rooms were at level 2 : 1 room card had error twice. I had to move up and down to get the card recotfied. When t The lift opened a very strong smell turned off all our excitement . The walk way had such a bad smell throughout. Carpet were all stained . When we open to our room, was extremely shocked to see a ‘hotel room” at a state of lounge or even a domittery. Worst off all, 2 rooms of ours had a curtain, to our horror when we open the curtain there was a store room . That means no view , the window was actually facing the building in store. It look creepy with broken cupboards and cleaning equipments. So that means there should be a entrance for the store also. Looking at the state of the rooms , we requested to upgrade the rooms. We were brought to level 18 to view the rooms. The moment I stepped in, I know the room was not vacuumed thoroughly. I saw dust strips on the floor and even on the bed. We decided that we will not ruin our holiday by continuing our stay on the hotel. We checked out within 1 hr and chose to take another hotel . Family with kids ! Pls also note there is no swimming pool in the hotel.

I recently stayed at The Heritage Hotel in Melaka, and my experience was mixed. The best part about the hotel is its location. It is very close to popular attractions like Jonker Street and A Famosa, making it convenient to explore the city. The price is also affordable, which is great for travelers on a budget. Overall, The Heritage Hotel is a good choice if you are looking for a budget-friendly place with a central location. However, I hope they improve their cleanliness and service to provide a better experience in the future.