Hop Inn Hotel Ermita Manila

Hop Inn Hotel Ermita Manila Reviews

Hop Inn Hotel Ermita Manila

1850 M. H. Del Pilar St, Malate, City of Manila, Metro Manila, 1004, PhilippinesView Hotel Details
Hop Inn Hotel Ermita Manila
Hop Inn Hotel Ermita ManilaHop Inn Hotel Ermita ManilaHop Inn Hotel Ermita Manila
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Hop Inn Hotel Ermita Manila Guest Reviews

4.2/5
Very Good
316 reviews
Verified reviews
Location4.3
Amenities3.9
Service4.2
Cleanliness4.3
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All reviews(316)
Positive reviews(302)
Reviews with photos/video(53)
Awesome stay(48)
Great service(41)
Great value for money(15)
Average sound insulation(9)
Located in the city centre(8)
Convenient for shopping(7)
Nice sea view(6)
Clean bathrooms(4)
Negative reviews(14)
cielle
Standard Double Room
Stayed in Oct 2024
Family
1 reviews
4.7/5
Amazing
Posted on Nov 21, 2024
the hotel service and staff is good they are very accomodating and i say they are happy with their work they smile always🥰
Response from Property: Dear Ms. Cielle,Thank you for sharing your recent experience. The team here at Hop Inn Hotel Ermita Manila strives to provide quality customer service and is pleased to hear that you have made a positive impression. We look forward to seeing you again soon. :)Sincerely,Honey B.Front Office Supervisor
Melch Noynay
Standard Double Sea View Room
Stayed in Oct 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Nov 13, 2024
Stayed at Hop Inn Hotel and it was like finding a hidden gem in the city! The rooms were cozy, the staff were super friendly, and the location was perfect for exploring the local spots. Plus, the free Wi-Fi and parking made my stay even better. Definitely a great budget-friendly option for both business and leisure travelers. Highly recommend!"
Response from Property: Dear Mr. Melch,Thank you so much for taking the time to share your feedback and having allowed us to be your service during your recent visit at Hop Inn Hotel Ermita. We are glad and absolutely cheerful to learn that we were able to satisfy your need as expected and pleased by our warm hospitality. We are glad that you found our place as economically ideal. We strive to offer a convenient, budget friendly and enjoyable stay for our guests. Thank you again for sharing your experience.We look forward to the pleasure of welcoming you back in the near future. Sincerely, Honey BaloloyFront Office Supervisor
YamMay28
Standard Double Room
Stayed in Oct 2024
Couples
2 reviews
4.0/5
Very Good
Posted on Nov 6, 2024
The place is great if you are looking for a place to stay when going to manila. We liked it here.definitely,we will be coming back.
Response from Property: Dear Mr./Ms. YamMay28,Thank you for choosing Hop Inn Hotel Ermita, Manila for your recent stay. We hope that you had a comfortable stay with us and that our facilities and services met your expectations.We value your feedback and we look forward to welcoming you back soon.Best regards,Honey BaloloyFront Office Supervisor
Anonymous User
Standard Double Room
Stayed in Sep 2024
Solo travellers
20 reviews
5.0/5
Outstanding
Posted on Nov 5, 2024
Staff are helpful, clean, decent for the price. There is a 711 downstairs. Easy check-in amd check-out.
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your feedback and having allowed us to be your service during your recent visit at Hop Inn Hotel Ermita. We are glad and absolutely cheerful to learn that we were able to satisfy your need as expected and pleased by our warm hospitality. We are glad that you found our place as economically ideal. We strive to offer a convenient, budget friendly and enjoyable stay for our guests. Thank you again for sharing your experience.We look forward to the pleasure of welcoming you back in the near future. Sincerely, Honey BaloloyFront Office Supervisor
Anonymous User
Standard Double Room
Stayed in Oct 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Nov 20, 2024
The booking process was easy, and will definitely use them again. Thank you!
Response from Property: Dear Valued Guest,Thank you for choosing Hop Inn Hotel Ermita Manila! We are happy to know that you are satisfied with your experience. We look forward to welcoming you back gain in the near future.Sincerely,Honey B.Front Office Supervisor
Mary Grace S. Arcilla
Standard Double Room
Stayed in Sep 2024
Booked for others
7 reviews
3.5/5
Posted on Oct 21, 2024
it's a great fresh smell in the room but a problem dirty ant in the floor.
Response from Property: Dear Ms. Arcilla,Greetings from Hop Inn Hotel Ermita!Thank you for taking the time to share your feedback from your recent stay with us. We are very sorry to hear about your recent experience. Rest assured that your comment/s will be discuss to concerned Department and will do the necessary action accordingly for a better guest experience.Again, thank you and we are looking forward to welcome you back in our hotel soon!Sincerely,Mariel D.Front Office Supervisor
Guest User
Standard Twin Room
Stayed in Aug 2024
Solo travellers
2 reviews
3.0/5
Posted on Sep 14, 2024
Situated in the heart of the bustling city, The Grandview offers easy access to major attractions, shopping, and dining.
Response from Property: Dear Valued Guest,Thank you for choosing Hop Inn Hotel Ermita, Manila for your recent stay. We appreciate you taking the time to share your feedback from your recent stay with us and we hope to have the opportunity to welcome you back in the future.Sincerely,MarielFront Office Supervisor
88Tom88
Standard Double Room
Stayed in Jul 2024
Other
179 reviews
3.7/5
Posted on Aug 29, 2024
Symple but good hotel in Ermita area. Approximately 600 meters from Robinsons Place Manila shopping mall.
Response from Property: Dear Valued Guest, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and providing feedback. We are glad you enjoyed your stay with us. We look forward to welcoming you back. Have a good day!Honey Front Office Supervisor
Minang
Standard Twin Room
Stayed in Oct 2024
Family
1 reviews
4.7/5
Amazing
Posted on Nov 7, 2024
All is good 🥰
Response from Property: Dear Ms. Minang,Thank you for choosing Hop Inn Hotel Ermita Manila! We are happy to know that you are satisfied with your experience. We look forward to welcoming you back gain in the near future.Sincerely,Honey BaloloyFront Office Supervisor
Guest User
Standard Double Sea View Room
Stayed in May 2024
Solo travellers
1 reviews
4.0/5
Very Good
Posted on Jun 5, 2024
too basic, no shampoo conditioner toothpaste, no netflix, the bathroom floor towel was dark. great customer service except for security
Response from Property: Dear Valued Guest,Thank you for staying with us and taking the time to leave an honest review.We are sorry to learn you had to go through these terrible events throughout your stay. Please allow us to work with the entire team to discuss issues and brainstorm new methods to improve our quality of service.We sincerely regret for the issue and look forward to meeting you again soon.Best regards,WilsonFront Office Supervisor
Frellie
Standard Twin Room
Stayed in May 2024
Family
3 reviews
4.0/5
Very Good
Posted on Jun 4, 2024
Hotel is clean and staffs are very friendly, medyo maliit lang mga rooms and beds, but ok nman if wala nman msyadong gamit na dala, location is good malapit lang sa mga kainan and pasyalan, mdyo limited lang space ng parking which is first come first serve sa mismong hotel, kung ayaw mo mkuha parking space mo magcommute or maglakad nlng kyo if may ppuntahan, ung aircon lang din dun sa room na nabook namin is tumutulo ng konti, kaya d ganon kalamig. But overall ok nman stay namin.
Response from Property: Dear Ms. Frellie, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and providing feedback. We are delighted you enjoyed your time with us. We look forward to welcoming you back to the hotel. Best regards, WilsonFront Office Supervisor
Anonymous User
Standard Double Room
Stayed in Apr 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on May 8, 2024
Suitable for a short stay. Location is centrally located and accessible to all forms of transportation
Response from Property: Dear Valued Guest, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and providing feedback. We are delighted you enjoyed your time with us. We look forward to welcoming you back to the hotel. Best regards, WilsonFront Office Supervisor
Stephen Joiner
Standard Double Room
Stayed in Mar 2024
Couples
12 reviews
4.2/5
Very Good
Posted on May 3, 2024
The hotel was very well situated , not far from rizal Park, the local zoo, the train station, and manila Bay. This was my first time to manila so I was happy I chose this place , it was comfortable and friendly. Great price too.
Response from Property: Dear Sir Stephen, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and providing wonderful feedback. We are delighted you enjoyed your time with us. We look forward to welcoming you back to the hotel. Best regards, WilsonFront Office Supervisor
Jayzelyn Joves
Standard Double Room
Stayed in Sep 2024
Family
10 reviews
2.7/5
Posted on Nov 14, 2024
It is literally a hop-in-hotel, where you will just stay for a night to catch an early flight or when you need a place to sleep (pass until sunrises) when you arrive so early.
Response from Property: Dear Ms. Jayzelyn,Thank you for choosing Hop Inn Hotel Ermita, Manila for your recent stay. We appreciate you taking the time to rate us, and we hope to have the opportunity to welcome you back in the future.Best regards,HONEY B.Front Office Supervisor
Gueyxi
Standard Twin Room
Stayed in Mar 2024
Travel with friends
4 reviews
4.5/5
Great
Posted on Apr 24, 2024
Our room was simple but very clean and cozy. Looking out the window of our rooom, the Manila beach was just few steps away. The front desk and the cleaning staff were extremely helpful to us. All the guests were encouraged to be environmentally friendly and responsible, which I think is super cool. Great location, as well. There are quite a few budgest hotels near Robinsins Place Manila, but none is like Hop Inn that makes one feel comfy the very first moment you see them .
Response from Property: Dear Mr. Chyun, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and providing wonderful feedback. We are delighted you enjoyed your time with us. We look forward to welcoming you back to the hotel. Best regards, WilsonFront Office Supervisor
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