Hyatt Regency Naha, Okinawa

Hyatt Regency Naha, Okinawa Reviews

Hyatt Regency Naha, Okinawa

3 Chome-6-20 Makishi, Naha City, Okinawa Prefecture, 900-0013, JapanView Hotel Details
Hyatt Regency Naha, Okinawa
Hyatt Regency Naha, OkinawaHyatt Regency Naha, OkinawaHyatt Regency Naha, Okinawa
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Hyatt Regency Naha, Okinawa Guest Reviews

4.6/5
Great
595 reviews
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(595)
Positive reviews(583)
Reviews with photos/video(153)
Delicious breakfast(83)
Easy to get around(57)
Convenient for shopping(38)
Close to airport(18)
Would stay again(11)
Highly recommended(9)
Friendly front desk staff(9)
Delicious buffet(6)
Negative reviews(12)
SNOW DA
Deluxe Twin Room
Stayed in Dec 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Jan 12, 2025
The room is very nice and the service is the best. We will stay again
6/18
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
1 reviews
4.7/5
Amazing
Posted on Dec 27, 2024
Very convenient location (near Kukosai Road), with helpful and polite staff. Unique experience of using the indoor whirlpool bath and a car lift to park my rental car too!
Carine Fong
Deluxe Twin Room
Stayed in Nov 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Dec 31, 2024
Enjoyed staying in Hyatt Regency Naha, Okinawa with the family. Booked 2 rooms, interconnecting rooms with the children. Very cosy, good 👍🏻
toyubom
Standard Twin Room
Stayed in Nov 2024
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
Very good location, short walk to monorail Makishi station. Staff so nice. Good breakfast
Alice Wenchien Wen
Deluxe Twin Room
Stayed in Nov 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Dec 14, 2024
Very friendly front desk staffs . Extremely helpful services ! Greatly appreciated
Deluxe Twin Room with Extra Bed
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jan 8, 2025
Prime location for family and friend trip close to the Main Street and shop and restaurant around :)
Guest User
Deluxe Twin Room
Stayed in May 2024
Family
2 reviews
4.5/5
Great
Posted on Jul 4, 2024
Very convenient location near the city centre, with food options. Also convenient if visiting the southern part of Okinawa.
Caroline
Standard Twin Room
Stayed in Nov 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Dec 30, 2024
Excellent hotel and service. I believe there was a slight mistake in the attribution of the room (they gave us a room with 3 beds and we were only 2). We asked them to remove one and they did it right away. Efficient, discreet service. Room is very comfortable and the location is great. We will be back!
Happylung
Deluxe Twin Room
Stayed in Apr 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Jun 2, 2024
Easy to use and good price !!! Highly recommend ~~ I book two rooms and hotel staff arranged near room for us. Very good location!!! Next time I will book too !!
Guest User
Standard Twin Room
Stayed in Apr 2024
Solo travellers
4 reviews
3.2/5
Posted on May 8, 2024
When I was at the gym,a female cleaner rush in again and again,makes it very awkward and feeling no privacy at all.
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Family
9 reviews
4.2/5
Very Good
Posted on Oct 27, 2024
Our stay at the Hyatt Regency Naha had its positive moments, but there were several disappointments, notably the parking experience and the breakfast spread. Despite booking well in advance and specifying our need for accessible parking due to an elderly, disabled family member, we were told upon arrival that the on-site parking was full. Frustratingly, other guests—Japanese-speaking and arriving after us—were allowed to park on-site, which felt inconsistent and dismissive of our needs. The hotel directed us to a nearby commercial car park, but the directions were vague, causing us to circle the area three times before finding it. We ultimately had to return to the lobby for more precise instructions. This added stress and delay was especially inconvenient, given our situation. The breakfast experience also left us disappointed. Although affordably priced, the selection was minimal, lacking variety and quality we expected from a Hyatt property. With such a limited spread, breakfast felt underwhelming and not reflective of the hotel’s usual standards. While our stay had some comfortable aspects, the lack of consideration in parking arrangements and limited breakfast options diminished the overall experience. We hope the Hyatt Regency Naha improves these areas to better meet the needs of future guests.
Juthanett
Deluxe Twin Room
Stayed in Sep 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Dec 19, 2024
we went with family of 3 kids, spent whole day at the hotel using all the facilities. staff were super friendly and helpful, they help us made all the reservations at restaurants. will come back again!
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Couples
16 reviews
1.2/5
Posted on Sep 28, 2024
I think hotels is all about beds and cleanse. How old is this hotel? Looks like mattress was never changed since construction date, there is a hole, like a trench, room 1107, if you would. Walls are dirty, never cleaned. Plumbing is clean, room big enough, customers are mostly chinese. Breakfast not worth the price. Location is good. Hope managers who don’t care about renovation will sleep in this hotels beds every day.
tyrsy
Standard Twin Room
Stayed in Jan 2024
Family
24 reviews
5.0/5
Outstanding
Posted on Feb 26, 2024
Hyatt Regency Naha is a good base when travelling to Okinawa. It is close to Kokusai Dori, a long street with shops and restaurants, smaller markets, and the pottery street. It is about a 10-min walk to the monorail. It is also a short taxi ride to the port to get a ferry to another island and the Naha airport. Breakfast buffet was reasonably priced for a modest selection. There's a lot of places to eat in the area, however. Staff are wonderful and helpful.
Guest User
Standard Twin Room
Stayed in Jul 2024
Family
4 reviews
4.7/5
Amazing
Posted on Aug 13, 2024
This Hyatt located at the corner of the most busy street Kokusai Dori where you can eat and shop easily. A 8 minutes walk to the Yui Rail by which you can travel around the south of Naha. My room is very clean and tidy. The cleaner makes up everyday even the hotel policy states they only do every 3 days. Sleep is quite and cosy. But the room is not big enough to open my two cases. Breakfast is excellent. A large variety of choice and food replaced quickly. The daily made fresh juice with bits are my favour. I left my iPhone in the cafe one morning and they kept it safe for me. I missed this cafe when I am writing this comment. The only shortage is the swimming pool is small and there is only one jacuzzi. A bit crowdy around 4pm. May be I shall go in the morning next time.
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