To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(40)
Positive reviews(35)
Reviews with photos/video(8)
Negative reviews(1)
tripshawn
One Bedroom Apartment
Stayed in Jan 2024
Solo travellers
12 reviews
5.0/5
Outstanding
Posted on Feb 4, 2024
PERFECT. I want to stay next time soon.
This hotel is worth a stay.
Clean Relax Nice hospitality Good smiles
Response from Property: Thanks and much welcome back.
朝海暮梧
Standard Room
Stayed in Nov 2023
Solo travellers
5 reviews
5.0/5
Outstanding
Posted on Dec 29, 2023
Excellent place to stay. Very clean, quiet, great amenities and receptionist Teresia. I’ll come to this place next time for sure.
Response from Property: Thank you and welcome back next time.
Vicky Mshote
Standard Room
Stayed in Nov 2023
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 25, 2023
Amazing experience... everything was excellent 👌. The room was spacious and tastefully furnished, the bathroom was also a highlight..the lotion, shower gel and conditioner are of great quality, the area was quiet. The customer service was also very good... enjoyed every bit of our stay.
Response from Property: Thank you so much we appreciated for your review and welcome back and enjoy the stay around with us.
Guest User
Studio
Stayed in Dec 2023
Couples
2 reviews
4.0/5
Very Good
Posted on Jan 17, 2024
It was a great place, very clean and located in a nice quiet place.
Response from Property: Thank you ,we appreciated your stay with us, welcome back next time.
Jovana S
Stayed in Nov 2024
Business travellers
5.0/5
Outstanding
Posted on Dec 6, 2024
Fantastic place, excellent service. Staff helpful, kind and willing to go an extra mile to deliver. I would warmly recommend for trainings, larger meetings and conferences for international staff. Rooms are clean, cozy, neat and have small amenities necessary for short stay. Food is great.
Response from Property: Dear Jovanas, We thank you for your stay and it is good to hear that the period you stayed with us was comfortable and met all your expectations. We will continue to endeavor to provide high standards of facilities and service provision. We hope to see you again soon. Happy Holidays! Best regards, Aurelia Wambua
Demilade I
Stayed in Sep 2024
Business travellers
5.0/5
Outstanding
Posted on Oct 16, 2024
Ulwazi Place is a choice resort and apartment. The facility is fantastic, and beautifully decorated with African cultural varieties. It's located in a serene natural environment, with cool, clear and refreshing breeze. The staff are very friendly, homely and efficient, and the food is fantastic. It's indeed a home away from home.... I look forward to another experience soon.
Response from Property: Thank you for sharing your experience and glad to know that our friendly staff, great food and serene environment made your stay homely away from home. We look forward to welcoming you back to Ulwazi Place! Best regards, Aurelia Wambua
veronica M
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Sep 2, 2024
We were really pleased with our stay, modern and with all amenities needed. Nice and clean accommodations. The showers are excellent Food was fresh and tasty. The staff were very friendly and helpful especially Terrence and the room service guy. We shall definitely be back soon. Highly recommended this hotel.
Response from Property: Dear Veronica, we appreciate the positive review and are thrilled to hear tat your stay with us was impeccable. Looking forward to welcoming you back to Ulwazi and creating more memories in future. Best regards, Aurelia Wambua
ritah m
Stayed in Oct 2024
Business travellers
5.0/5
Outstanding
Posted on Nov 18, 2024
My recent stay at Ulwazi place was truly a remarkable experience. The property is stunning, combining modern elegance with a touch of culture that makes it feel like a hidden gem. From the moment I arrived, the staff made me feel welcome with their warm hospitality and attention to detail. The rooms were clean, bright to my taste, spacious, with craft decorations, very cozy and comfortable. Room service was quick and professional I highly recommend
Response from Property: Good day Patron, I would like to thank you for such a wonderful review. It is good to note that our level of service(s) provided met you standards. We all look forward to hosting you during your next visit. All the best. Best regards, Aurelia Wambua
Justine S
Stayed in Sep 2024
Couples
3.0/5
Posted on Oct 18, 2024
A very clean place with a comfortable bed. The food was also great but for a person who wants to avoid sugars, there were limited options as meats are also doused in sugar! I enjoyed the free room service and friendly staff. an iron box in the room was also quite commendable. I have seen many places that charge extra for such services.
Response from Property: Thank you so much for your candid review and sharing your culinary experience and observations. We'll look into our meal preps to ensure it caters for all diners' categories. You're always welcome to stay with us when next you're in the city. Best regards, Aurelia Wambua
Getaway10499101801
Stayed in Sep 2024
Business travellers
5.0/5
Outstanding
Posted on Oct 17, 2024
Dear Terrance, loved the warm welcome and care even before I arrived. The hospitality was topnotch, the food was very good and various varieties of dishes to choose from are provided. Rooms are very comfortable and have all comfor a traveller would need, and the environment relaxing, quiet and spacious Albert
Response from Property: Dear Albert, We're all super delighted to read your glowing review and will ensure to maintain these standards for all our future guests to enjoy the ambiance, food and hospitality. Looking forward to welcoming you back to Ulwazi Place soon. Best regards, Aurelia Wambua
Precious M
Stayed in Jul 2024
Solo travellers
4.0/5
Very Good
Posted on Aug 21, 2024
Modern, clean and comfortable in a safe and secure neighbourhood. Great value for money. The hotel was even better than the images. I would have rated them 5 stars but communication via email was not good. Regardless, they redeemed themselves and I would highly recommend.
Response from Property: Dear Precious, Many thanks for the lovely review and the constructive feedback regarding your experience with us. Glad to hear that we met your expectations, despite the communication hitches you'd experienced with us. Promise to work on this and ensure your next visit is exceptional. We hope to see you back soon! Warm regards, Aurelia Wambua
Charles A
Stayed in Jul 2024
Solo travellers
5.0/5
Outstanding
Posted on Aug 18, 2024
This is a beautiful hotel in a serene environment. I love this place. You should check their restaurant, it is top notch with very nice staff. The cleaners are definitely doing a beautiful job. Securities are always available around the facility. Lovely place.
Response from Property: Good day Charles! We appreciate this candid review and your patronage to Ulwazi Place. We'll pass your kudos to all our staff especially the restaurant colleagues, Security and the Housekeeping team. Looking forward to hosting you again soon. Warm regards, Aurelia Wambua
Nomad27453325468
Stayed in Jul 2024
Business travellers
4.0/5
Very Good
Posted on Aug 18, 2024
The bed was amazing! The highlight of the stay. The area it was in was also very nice. I enjoyed my stay I just think that they should have water coolers/dispensers on each floor instead of just giving 2 small bottles of water per day. Otherwise the food and service was great!
Response from Property: Hallo! We're super happy to hear that you had a wonderful experience with us. It's great to know that you found the bed comfortable and enjoyed the Staff, service and food offering whilst here. We look forward to having you back soon. Best regards, Aurelia Wambua.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 2, 2024
My boyfriend and i had an amazing weekend at Ulwazi place. The room was cozy and well decorated, perfect for a romantic escape. The hotel staff went above and beyond to make our stay memorable and enjoyable. The services were among the best not to mention the calm atmosphere and amazing view from our room. We will definitely be back for another getaway!
Manasseh M
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jul 31, 2024
The location is very serene. If you are looking for a place to wind down in a very peaceful environment, then this is the place. Its in the outskirts of Nairobi, away from the hustle and bustle of the city. The rooms are very clean and the staff are very friendly. I did not try a wide range of food to have a good opinion as I was there for one night only, but the breakfast spread was good.
Response from Property: Dear Manasse, We're delighted to hear that you had a fantastic experience with us. We highly appreciate the positive feedback and we're excited to have you back for another awesome stay with us. Kind regards, Aurelia Wambua