5 Star Hotels in Nha Trang

Service was first class. The staff were proud to be working for the Sheraton and the brand itself, which is what you want to hear from them. I had the pleasure of dealing with a young gentleman named Ethan and he was pleasant in manner, anticipated my needs before I even communicated them, ensured I was happy and provides solutions to any queries I had. Upon checking in, I had previously checked out earlier in the day (flight delayed until the next day) and mentioned I had left my swimming shorts in my previous room. The check-in staff said that they would contact housekeeping and see if they could be found. I then checked in and went to my room to discover that it was a connected room with access to the next room via a door. Unfortunately, this lead to noise travelling from my neighbours room. I went to reception and was met by Ethan who then gave me another room, it was an upgrade to a nicer room on a higher floor. Not only that, I asked about my swim shorts and was told that they had been found, they would be laundered and dried before being returned to me. I said that it was fine, I could just take them and they would dry on the balcony, to which Ethan enthusiastically replied, ”Sir, this is the Sheraton!”. It is so nice to hear such words from staff and to know that you're in the hands of people that care and take pride in their work.

Tried to claim and fine us saying that one of my colleague smoked in the room but actually he is just a regular smoker who smoked outside and return to his room with smell attached to his clothing. The policy should state non smoker room if they want to be specific.

This hotel is perfect - pretty much. Right on the beachfront, spacious room, large bathroom, outdoor pool, gym/workout room, bar/restaurant, super helpful staff. Could not have asked for more. It’s location is perfect for other bars, coffee shops and restaurants too. Bit of a spin from the airport (approx 40/45 mins) and about 20/30 mins drive for VinWonders. Handy little convenience and souvenir stores in the area too. I’ll definitely be back to Nha Trang and Star City will be top of my list for accommodation.

We stayed two nights in the ocean view room with breakfast and dinner. The services, facilities and set up of the room are excellent and of 5 stars standard. Staff are friendly and helpful. Only two minor things that puzzled me.: Coffee served in breakfast with no teaspoon included. There is no pen in the room for writing.

This hotel is highly recommended, even for discerning international guests. We felt very comfortable throughout and would have liked to have stayed longer. Very friendly and well-trained staff, exceptionally good cuisine and a very nice, clean and well-kept area. The sea view villas are top quality and very well equipped. We had a problem extending our booking and the very friendly General Manager took care of it personally and solved the problem quickly, easily and to our complete satisfaction. Thanks a lot for this! There really isn't anything to complain about here at the Hotel Amiana, which is why we give it 5 stars, which we rarely award otherwise! A great highlight of our Vietnam trip! A big thank you to the entire staff, you guys are great! ;)

I live the hotel rooftop view and the swimming pool, however the only one thing I don't like is I arrived way too early due to sleeper bus timing and they aren't helpful in helping me to check in early I waited from 5am till 2pm at the hotel just so I can check in But I do enjoy and liked their amenities, they hv huge lobby too, it is breakfast included but unfortunately I missed out the breakfast as I overslept

Location is very nice , in the city center . There is a beautiful 🤩 beach just cross the road. My room was seaview , amenities are good , but remote controls for both tv were not working , room light was not good , no sound proof , 😫 it was terrible , couldn’t sleep due to next building karaoke, sos 🆘 phone which was in the toilet was not working , room service cleaning was not good but no complain. Sunbathing area is good but the hotel employee man who was receiving sunbathing vouchers and settling everything there , he was kind of rude , not nice . Receptionist told us enjoy with free tea afternoon between 3-5pm on the 28 th floor, but we ended up paying. 28th floor restaurant waiter didn’t understand when i ask about free tea , so he misled us , manager apologized and asked us only pay for cake and pizza, but i paid because the waiter was trainee , and he was trying his best. Also tea was supposed to on the 29th floor so the mistake has begun from receptionist. Breakfast was okay .

The resort was beautiful. We enjoyed the large pool and the beach, as well as the breakfast buffet. However, it did feel a little too isolated, as it took a while to get to the mainland, and there was no where to buy food and drinks that were not charged at inflated prices . It would have been nice to be able to bring snacks for the kids. The beach was very clean, and the kids loved the water park. It was the best water park we’ve been to in Asia so far, with many different water slides. The food at the park was good, but the ATM wasn’t working, so I couldn’t draw money to buy much. Make sure you draw money before you go on the island.

We visited Nha Trang in April ‘23, and thanks to our travel agent, he had booked us at the Melia Vinpearl Empire for 2 nights. It was the best hospitality we have experienced in a very long time. Having been a part of the industry for over a decade ourselves, it just felt amazingly refreshing and soulful to be treated so wonderfully. The white themed lobby and rooms reminiscent of a medieval yet modern Spanish era, the super clean and comfortable rooms. The brilliant view of the South China Sea from the balcony and the great food all nothing short of surreal. Special mentions to the staff at the hotel, specially Miss Iris, their Guest Experience Manager for being extremely warm, courteous and helpful and taking extra care by going out of her way to make sure we had the best time ever and also making sure my wife was well taken care of as she was unwell. Food choices being a little restrictive, Iris and the team of Chefs decided to do a special seafood preparation for us which I think was a very good gesture. They also got us free tickets to the Vinwonder land.. FOR ALL 5 OF US. it was an amazing experience. All in all, a great place to stay. If you’re in Nha Trang, you need to be at Melia. Thanks to the team for making our stay an experience to remember for a lifetime

The hotel has a very good view and position in Nha Trang beach. I and my family enjoyed our wonderful weekend here. Services is excellent. I will came back here in the future. Hotel serve poolside BBQ with a beachfront view and the open atmophere. You can see the whole beautiful drone show event in Nha Trang Festival 2023. What a nice place!