Latest Reviews for Oklahoma City Hotels

Home 2 Suites by Hilton Oklahoma City Airport
4.3/543 Reviews
My friends and I stayed here for the 4th of July holiday and visiting a local friend. The location was excellent because it was only 10 min from the Highway and close enough to downtown OKC and surrounding attractions. The room was spacious and we really enjoyed that the bedroom was separate from the kitchen. We had a full sized kitchen and a small kitchen table which was also so nice considering there was 3 of us. The hotel staff was EXCELLENT!! After we checked in and made it to the room we realized we needed a few more hangers and a door stopper. I went to the front desk and spoke with Alejandro. He went above and beyond to locate those items for us. We did have an issue with the air conditioner leaking on the 3rd day of our stay. We spoke with Jennifer at the front desk who was such a pleasure to deal with and she immediately changed our room. There were no more suites available but she was able to give us 2 rooms adjoining. Due to the 4th holiday, the hotel had given the housekeeping staff the day off but we were in need of additional towels and Wendall was eager to help and got us everything we needed. The daily breakfast was wonderful and it was always very clean. Tony always kept it stocked and was just so nice and really took pride in his work. Overall I have to say that the customer service at this hotel was beyond exceptional! My friend and I work for a Hilton property and we were highly impressed.
Home2 Suites by Hilton Oklahoma City Quail Springs
4.4/549 Reviews
My elderly mother and I checked on 4/30 in the early evening with a cat.. The electric blind in the living room area, where my mother was going to sleep, wouldn't work. The employee at the desk, who was very friendly and helpful, came to the room to look at it and said she'd put a work order in to get it fixed 2 weeks ago. She said we could switch rooms but we'd already gotten all our stuff organized and driven for 8 hours that day.. I wasn't in the mood to switch rooms. The employee then told us we'd get money taken off our bill. Later in the evening, I realized the electric blind also didn't work in the bedroom. We were in a handicapped room, which we were told we requested which we did not. The bathroom faucet was loose and there was no shower gel. There were no clocks in either the living room/pull out couch area or the bedroom. The clock on the microwave wouldn't keep the correct time. The fabric on the chair at the desk was torn. We went for breakfast the next morning. The omelets were cold and the coffee was weak and cold. The employee at the desk was rude, disinterested and of course knew nothing about us getting a discount on our bill bc of the blinds. There was only one baggage cart for the whole hotel so I got to make 3 trips out to the car with out belongings and out cat. Our dirty breakfast dishes were still on the table where we left them 30 minutes after we were finished. When I made this reservation in January, I was told that the pet fee was $50. I called the hotel to verify this after I made the reservation on the Hilton website. Of course it was $75 when we checked out. I've been looking for a decent hotel in Quail Springs for a while now. This is definitely not the one.
Home 2 Suites by Hilton - Yukon
4.5/599 Reviews
We checked in after driving nine hours, and we’re met with the kindest person at the front desk. Janaē was so helpful and caring. She treated our children and pups. After staying in hotels for the last three days with 2 boys and our pups, Janaē’s warmth was needed. Great accommodations very clean it up kept the staff was kind and accommodating. The swimming pool was a great break needed. The gym and all common areas were exceptionally clean. Can’t say enough about how well everyone on staff did.

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