New Forest Patong

The hotel is terrible. The receptionist woman is very rude and never helpful. From the first entrance to the reception, you understand that the hotel is terrible. The staff, except the night receptionist, are indifferent. The sheets in the room were not changed, they were all stained, the towels were stained and there was earwax. When we told the lady at the reception, she said they were all stained and laughed. We asked her to change them and she said they would clean them every 3 days. We had to go down 4 floors and buy the missing items in the room ourselves because it was not being renovated. I don't understand how you got a good rating. Definitely do not choose it.

The most baddest hotel i have seen in my life entire life travel reception was so bad behavior was so rude we arrive at hotel aprox 11 am and i had submitted-the request for early check inn but when we arrive they said we are full so have to wait until check out time i had long drive for 7 hrs i was tired and i was asking if there is some extra charges for early check in i can pay i dont have any problem but they said we are full 12 o clock peoples will check out then we will give you key after we prepare but this we understand very well. So we wait but until 1 : 30 we check there are so many room but they dont want to let us checkinn and i sleep on sofa in lobby on 1 : 50 pm i ask please now atleast give me the key we need to take rest we are tired but they said there is still 10 minutes i will give you the key when my hotel watch become 2 o clock that make me so angry and she said you need to take key even before 10 minutes you have to pay extra for early check in so if she already have room why she did not give the key to us and dont even understand that peoples are coming here they are tired they need rest before i was reasy to pay extra why did not she give me the key And now another story after we get the key reception said we will not get the towel we will provide you the towel at 5 pm *** was that i dont understand it means even we get the key we are not able to get fresh and rest. And we entered the room bed sheet was dirty and evening 5pm when some one come to give the towel they did not even knocked the door they just open the door with there spare key and enter to keep the towel that was the most fucking insane moment we husband and wife travel to there and we can be in any condition how can they just walk into a room and also when we got the towel it was so dirty that we not even able to use I am booking my flights hotel everything from TRIP. Com i cancel the as well because i was so frustrated with hotel but no one listen my any request. So please dont show this hotel on your platform my trip got ruined i dont want some one also got ruined because of this one