Guest User
August 18, 2024
I rarely review but I want to save you from a nightmare. The White Element is a low-quality facility where no one will come to welcome you: you will be the one to solicit that minimal assistance to ask how to access your room and wifi, how to get breakfast, how to settle in a neighborhood that seems anything but central and welcoming. We were surrounded by filth and neglect amplified by the lack of room cleaning service and change of linens. As evidence of this, we attach a photo of the private jacuzzi when we checked-in that needs no further comment. Breakfast was of very poor quality and without any attention even to possible food intolerances (e.g., no oat and soy milk). Breakfast is prepared in a messy and unhygienically reassuring basement by the only staff in the facility among others rude and unpleasant. Be wary of photos of the facility.