IreneCGB
September 20, 2024
Service - Excellent. The receptionists can speak English well, polite and helpful. Even the housekeepers aunties were very nice and friendly :)
A few instances to share: email communications on luggage storage prior to my check in date and the availability of iron and board - they replied in a nice manner and promptly.
Over the counter, they helped us to check and ensured the places we wanted to visit (Chuseok Holidays) were opened before heading there.
Room - Good size. Clean. Interior decor for each rooms is different I believe (we booked 2 rooms). We didn't have much view as we were allocated at a lower level which were totally fine with us. A good selection of TV channels.
Location - Good. A small supermarket, a few convenient shops, cafes and eateries are just nearby. Hongdae Shopping street is just a 3-5 minute walk away. Hongik University Station Exit 9 is about 6 minutes walk. Airport bus stop (Bus 6002) is just a 2 minute walk.
The only feedback I have for this hotel is the cups - hoping they could use real cups instead of paper cups.