To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.7
Filter by:
Sort by:
All reviews(2466)
Positive reviews(2330)
Reviews with photos/video(872)
Delicious breakfast(262)
Classy environment(179)
Great swimming pool(109)
Well designed(108)
Fantastic river view(60)
Close to metro(17)
Perfect for honeymoons(16)
Negative reviews(136)
zslala
Marvelous Oversize King Room
Stayed in Nov 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Dec 24, 2024
Very comfortable and beautiful room. The staff are good and professional. Their breakfast is quite nice.
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Vienka
Spectacular Bund View Twin Room
Stayed in Nov 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Dec 6, 2024
Amazing location, amazing view, wonderful breakfast and I really loved the attention to detail from the staff.
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Sam Lim loves Amber
Wonderful King Room
Stayed in Sep 2024
Couples
14 reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
Nice room with a view. Complimentary cocktails at the woobar.
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Guest User
Fantastic Bund View Suite
Stayed in Jul 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Aug 20, 2024
Carrie and loyalty team took good care of us. They are very friendly and professional, which attracts us coming back once again. They treat us like family!! Always smiling and give help and terrific recommendations!! W Shanghai is the best choice and super thanks to Carrie and Karl. See you next time !
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Guest User
Spectacular Bund View King Room
Stayed in Aug 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Sep 24, 2024
WOW. Perfect location. Helpful staff and excellent breakfast.
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Guest User
Wonderful King Room
Stayed in Nov 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Dec 16, 2024
Nice and great
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
fluffy pancakes
Wonderful Twin Room
Stayed in Jun 2024
Family
12 reviews
5.0/5
Outstanding
Posted on Jul 17, 2024
Night view, sunrise, pool, breakfast (huge buffet), comfortable beds, room service was fast and food was good. 10 out of 10. Perfect stay.
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Gina729
Spectacular Bund View Twin Room
Stayed in Oct 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Nov 18, 2024
Nice view and nice service
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Kazuki
Wonderful King Room
Stayed in Nov 2024
Couples
7 reviews
5.0/5
Outstanding
Posted on Dec 31, 2024
I spent several days at W Shanghai, and it was truly an amazing hotel.
The location is excellent, as it is very close to the station and directly connected to a shopping mall. A short walk from the hotel offers breathtaking views of The Bund. The hotel facilities and restaurants were all highly satisfying, and the breakfast options were absolutely delicious.
The service and staff were exceptional, providing a level of hospitality that exceeded my expectations. I would definitely choose to stay at this hotel again on my next visit to Shanghai.
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Guest User
Fabulous Bund View Room
Stayed in May 2024
Solo travellers
20 reviews
5.0/5
Outstanding
Posted on Jun 28, 2024
I really loved this place.
It’s in a very beautiful position.
I chose a room with a wonderful view on Shanghai and I could enjoy Shanghai lights lying on the couch.
They are so kind and helped me a lot.
There are high level services.
You will enjoy staying here.
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Guest User
Marvelous King Room
Stayed in Oct 2024
Travel with friends
8 reviews
4.5/5
Great
Posted on Nov 14, 2024
The hotel breakfast was delicious. And there are many stores(mart and convenience store) and restaurants near the hotel.
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Thomas Marie Anne Philippe
Cool Corner Room
Stayed in Apr 2024
Couples
28 reviews
4.7/5
Amazing
Posted on May 19, 2024
The hotel is very nice, with an amazing view on the bund.
Friendly staff + great room size!
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Rita Patricia
Wonderful King Room
Stayed in Oct 2024
Couples
22 reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
Gigi at the Away Spa was amazing. My husband and I usually stay at the W Hotel around my birthday. The breakfast was delicious. The room was spacious and clean as always!
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
Guest User
Marvelous King Room
Stayed in Apr 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on May 9, 2024
My husband and I had a fabulous stay at W Shanghai- The Bund. The highlights for us were service and attention to detail, along with the amazing brunch! From the moment we arrived we felt welcomed. The welcome staff made sure there were no long waits for anyone checking in, even though it was holiday season. All forms of service- reception, waiters and kitchen staff, room service was impeccable during our every single interaction with them. The next day room service even refilled our ice bucket of complimentary champagne sent up to us as we were celebrating an anniversary. The view from our corner window was superb, especially at night and all the facilities in the king room were amazing to use- shower, bath, bathtub, bed (one of the most comfortable beds ever)! And to top it all off, the breakfast buffet impressed us immensely. The waiters take drink orders once you arrive and help seat you. They have signs everywhere encouraging taking only what you can eat- and we appreciated and seemed to work! However, if you come on an empty stomach- you will be so pleased you did so; the options are just endless with both a huge variety of western and local foods available and it all tastes incredible. We were super satisfied with our stay and would highly recommend it if ever you get the chance!
6/8
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!
TerryGilsenan
Wonderful King Room
Stayed in Mar 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
Stayed the evening and attended the BISS Ball 2024 at the Hotel.
The Hotel was fantastic & staff were great throughout the whole stay
Evening at the Venue, Hotel Room & Even the breakfast in the morning was amazing.
All round great stay.
Response from Property: Dear guest, thanks for your stay in W Shanghai - The Bund. We are delighted to hear that you have a good stay. We hope you have a nice day and looking forward to your next coming!