Skyjoy Apartment

Skyjoy Apartment Reviews

Skyjoy Apartment

5F, Building 2, Tianyuewan Garden, No. 7018 Liuxian Avenue, Xili Street, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Skyjoy Apartment
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Skyjoy Apartment Guest Reviews

4.1/5
52 reviews
Verified reviews
Location4.2
Amenities4.2
Service3.9
Cleanliness4.1
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All reviews(52)
Positive reviews(48)
Reviews with photos/video(3)
Awesome rooms(12)
Clean and tidy(10)
Awesome stay(9)
Easy to get around(8)
Enthusiastic owner(7)
Great location(7)
Convenient location(6)
Great value for money(3)
Negative reviews(4)
Anonymous User
Duplex 3-bedroom And 1-living Room Suite
Stayed in Aug 2024
Family
17 reviews
2.3/5
Posted on Oct 8, 2024
I don’t know how to describe it. On the first day, I was told that at 20:00, the front desk would be off work. After a while, I went downstairs and turned off all the lights. I rushed over there, but the front desk didn’t seem to be very familiar with what was in the room. No experience. It felt good to check in later. There are three rooms and 2 toilets for the second check, which are very large. It was the second day that made me feel very uncomfortable. The cleaning lady forced her way in and told us that we had checked out. After we informed her that we had not checked out, she forced us to stay inside. She wasted all the time we had planned to go up and take a nap.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and taking the time to share your stay experience here. I am very sorry that your stay did not meet your expectations. In response to the questions you have raised, the hotel will strengthen service training for hotel staff to avoid such a situation from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Ruitao
Duplex 3-bedroom And 1-living Room Suite
Stayed in Oct 2024
Business travellers
7 reviews
2.0/5
Posted on Nov 14, 2024
I originally booked this apartment because I saw it was marked as a double bathroom because one of the men among us is a girl. It's not convenient to fight for the bathroom with boys. When I checked in, I discovered that there was a mistake. There was only one bathroom. People were very unhappy with me. When I asked the hotel customer service for their opinion, they just said that check-out would be delayed until 1 o'clock. Later, Ctrip processed and offered a 10% discount on the room rate. I'm just a few dozen yuan short of you. Thank you, the goods are not right, this is the solution. Think about it for yourself. The rooms are average and the service is too poor.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and taking the time to share your stay experience here. I am very sorry that your stay did not meet your expectations. In response to the questions you have raised, the apartment will strengthen service training for apartment staff and confirm the message to avoid such a situation from happening again.
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Duplex 3-bedroom And 1-living Room Suite
Stayed in Feb 2024
Family
2 reviews
4.2/5
Very Good
Posted on Mar 10, 2024
The best thing is that the transportation location is very good. There are shopping malls and subway stations right outside the door. There are also many restaurants downstairs, and they are delicious. The room is completely adequate, but the air conditioning and heating effects are so-so.
Original TextTranslated by Google
Response from Property: Thank you for your stay and wish you a happy life
Guest User
Duplex 3-bedroom And 1-living Room Suite
Stayed in Aug 2024
Family
2 reviews
2.5/5
Posted on Sep 13, 2024
They are all neighbors in the same community, and they have a three-month-old baby. The front desk service is so bad, it is not convenient at all! Rubbish!
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哈宜
Duplex 3-bedroom And 1-living Room Suite
Stayed in Oct 2023
Family
15 reviews
4.7/5
Amazing
Posted on Nov 24, 2023
I took a low-level video before entering the room🤷🏻♀️ but I don’t know how to upload it The location of the apartment is convenient👍🏻 The front desk staff responded clearly and politely😊 The service attitude is also very good👍🏻👍🏻 Check-in room is clean and well managed👍🏻👍🏻👍🏻 There are a few things that will deduct points. 👉🏻There are two 🪳little cockroaches in the room🤦🏻♀️ 👉🏻The water level in the shower is blocked🤦🏻♀️It’s better to remove the water😮💨 🚿The water from the shower head is sometimes louder and sometimes thinner🤦🏻♀️ 👉🏻Because I played until two o'clock, I took a shower🚿😅in the middle of the night🤷🏻♀️The hot water is very cold🥶 Fortunately, I can withstand it😮💨If I don't use it, I will freeze to death😵 👉🏻In addition, the two water pipes in the bathroom are shaky🤦🏻♀️ I reported it to the waiter on WeChat, and the waiter also responded. Although it was a little slow👉🏻, he mentioned that he wanted to hire a master for repairs, but he had already gone out at that time. He will inform you after the agent comes back🙏🏻 👉🏻After returning, the waiter was notified that a master can be hired for repairs. 😮💨But there has been no response🤷🏻♀️ It doesn’t matter‼ ️Because there was no other problem, I informed the waiter before checking out in the morning👉🏻The master did not come to repair it, because the room required a 500 mosquito deposit. If there was no notification, I was worried that the tenant would damage it and would deduct the money, so I hope this Can be improved👈🏻 The check-in experience is also ideal👍🏻 Also looking good👍🏻👍🏻👍🏻 👉🏻This is the only thing that the apartment needs to improve and pay attention to is the points I mentioned above‼ ️‼ ️‼ ️
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation and feedback. We will work hard to improve. Welcome to visit again.
Guest User
Duplex 3-bedroom And 1-living Room Suite
Stayed in Nov 2023
Family
3 reviews
3.0/5
Posted on Dec 28, 2023
The entrance to the apartment is from the side. You need to go upstairs to register. But the cleaning staff are polite.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. Registration is also required for the sake of responsibility of all resident customers.
Kwun Wang
Duplex 3-bedroom And 1-living Room Suite
Stayed in Nov 2023
Family
6 reviews
4.0/5
Very Good
Posted on Dec 3, 2023
Arrived at about 8pm in the evening, the administrator on the 5th floor was enthusiastic and polite. After entering the room, I saw that it was a duplex with three bedrooms and one living room, which completely matched the pictures when ordering. However, there are some shortcomings: the air conditioner in the room near the upper bathroom makes strange noises from time to time while sleeping; the first time I booked a two-night stay, no staff came to clean up the trash and add supplies the next day. Overall, it was a satisfactory stay.
Original TextTranslated by Google
Response from Property: Thank you for your review and welcome to stay again
Guest User
Duplex 3-bedroom And 1-living Room Suite
Stayed in Oct 2023
Travel with friends
3 reviews
3.7/5
Posted on Jan 11, 2024
The transportation is convenient, but the facilities are a bit old. The hair dryer is too hot. It took five people 3 hours to dry their hair~😅😅😅😅
Original TextTranslated by Google
Response from Property: Thank you for your feedback, we will actively improve and strive to do better
Guest User
Duplex 3-bedroom And 1-living Room Suite
Stayed in Sep 2023
Family
7 reviews
5.0/5
Outstanding
Posted on Nov 23, 2023
The place is large and clean, close to the subway station. The room has upper and lower floors. There is a terrace. I will definitely go there again if I have the chance.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation, welcome to stay again
Guest User
Duplex 3-bedroom And 1-living Room Suite
Stayed in Oct 2023
Family
36 reviews
4.0/5
Very Good
Posted on Dec 11, 2023
The room is large, although there are two bathrooms, there is only one bathroom
Original TextTranslated by Google
Response from Property: Thank you for your stay
Guest User
Duplex 3-bedroom And 1-living Room Suite
Stayed in Jul 2023
Family
37 reviews
4.0/5
Very Good
Posted on Aug 9, 2023
Convenient location, about 100 meters from Liuxiandong subway station Two-story duplex design with plenty of space suitable for the whole family
Original TextTranslated by Google
Response from Property: Thank you for staying
Guest User
Duplex 3-bedroom And 1-living Room Suite
Stayed in Jun 2023
Family
5 reviews
3.0/5
Posted on Jul 29, 2023
The supporting facilities around the location are not bad. The underground parking lot downstairs can be directly connected to the shopping mall. Parking and charging are also very convenient. The hotel apartment is very cost-effective. The only drawback is that the stairs are a bit steep and unsafe. It is too difficult to carry the suitcase up and down. It is inconvenient to take things.
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Response from Property: Thank you for your feedback. We have adjusted the slope of the stairs accordingly. We look forward to seeing you again.
Shannabianyaohaodifang
Duplex 3-bedroom And 1-living Room Suite
Stayed in Jun 2023
Business travellers
21 reviews
5.0/5
Outstanding
Posted on Oct 11, 2023
The room is clean, the location is convenient, and the service is attentive. Will come back next time.
Original TextTranslated by Google
Response from Property: Thank you for staying, welcome to visit again
Suyingzi
Duplex 3-bedroom And 1-living Room Suite
Stayed in Jun 2023
Family
9 reviews
4.0/5
Very Good
Posted on Jul 26, 2023
The room is very clean, and the three bedrooms sleep comfortably. The downside is that there is only one bathroom that can take a shower. The bathroom downstairs can only wash hands and go to the toilet. Overall good.
Original TextTranslated by Google
Response from Property: Thanks for the review, welcome to stay again
Guest User
Duplex 3-bedroom And 1-living Room Suite
Stayed in May 2023
Family
15 reviews
5.0/5
Outstanding
Posted on Jun 29, 2023
The location is very good, there is a shopping mall downstairs and many restaurants. The view of the house is very good, and it is very convenient to go to Shenzhen Safari Park by subway. Children are very happy.
Original TextTranslated by Google
Response from Property: Thanks for the review, welcome to stay again
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