1st Floor, Block A, Baoneng Center, 3008 Bao'an North Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
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Wan'ao Hotel (Shenzhen Baoneng Center) Guest Reviews
4.7/5
Outstanding
2624 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2624)
Positive reviews(2573)
Reviews with photos/video(1555)
Friendly front desk staff(567)
Awesome amenities(458)
Classy environment(199)
Many amenities(149)
Would stay again(102)
Convenient for shopping(86)
Convenient parking(72)
Close to metro(32)
Negative reviews(51)
Wai Hung
Business Suite
Stayed in Nov 2024
Family
6 reviews
4.2/5
Very Good
Posted on Dec 27, 2024
This is the second time we chose this hotel due to good experience. The room is spacey and facility is generally good. However there are two problems this time. During bath the water temperature was not stable. And the common corridor was filled with smell of smoke. The room itself was fine though.
Response from Property: Dear guests: Thank you for taking the time to evaluate us. Your evaluation is our supreme honor, and thank you very much for your recognition of our hotel service. All our staff sincerely look forward to your next visit to WOW HOTELS!
sammiiic
Guestroom (2 Beds)
Stayed in Aug 2024
Family
7 reviews
1.0/5
Posted on Oct 1, 2024
Absolutely dirty, lack of excellent customer service, old, duvet smells, found hair on the floor, will never come again. I couldn’t stay any longer. Noisy.
Response from Property: Dear guest, hello! Thank you for your comments and suggestions. We apologize and regret that you have had an unpleasant experience during your stay. For your questions, we will strengthen the training to bring guests a good stay experience, we sincerely look forward to your visit again. Wish: Good health ~
Guest User
Guestroom (2 Beds)
Stayed in Nov 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Dec 26, 2024
Amy
👍 👍 👍 👍 👍 👍 👍 👍 👍 so ♥️ good 👍 😋 👌
Response from Property: 懂,是一種在乎。小澳覺得,只有最好的時光和最美的風景以及最精心的早餐還有最舒心的“第二個家”才配得上如此獨一無二的您。真誠的感謝您的喜歡與讚美,您的滿意就是小澳最大的幸福,小澳一直在努力做到更好,期待與您再相會!
JYuen KC
Deluxe Room (2 beds)
Stayed in Nov 2024
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Dec 26, 2024
Xiaolin fuwu henhao
Response from Property: 尊敬的賓客:您好!流溪緩緩,時光柔軟,感謝您的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過每一天!
Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Dec 25, 2024
Amy good
Good good
Response from Property: 尊敬的賓客,很高興我們能給你旅行帶來如此美好的體驗,滿意只是起點,驚喜和感到才是小澳的最終目標。能聚在一起就是緣分。回到這裏,一如回到自己家,我們非常樂意與每位回來的家人成為朋友。期待親愛的朋友再次歸家。
Guest User
Executive Double Room
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
Xiaolin fuwuhenh
Response from Property: 謝謝親親的5分好評,小澳只是做了小澳應該做的呢,能得到您的認可和肯定,小澳真的是感動的不得了,最美的事不是留住時光,而是留住記憶,如最初相識的感覺一樣,哪怕一個不經意的笑容,便是我們最懷念的故事,但願時光如初見。每一份喜愛,都是來自心靈深處的微笑和感動,能讓您滿意和幸福,是小澳的心願,小澳會繼續努力,感謝您的支持呦!
Guest User
Deluxe Room (Double Bed)
Stayed in Sep 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
Amy help us for late check out thanks alot
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“ 用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
Guest User
Deluxe Room (Double Bed)
Stayed in Oct 2024
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Nov 7, 2024
tomorrow
good good 👍🏻
Response from Property: 親愛的賓客,您好,感謝您的5分點評呦,每個城市都有人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有獨特的風格,希望小澳是您回憶裏最獨特的那個,喜歡您就要常來,期待您的光臨哦。
Response from Property: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Chung Man
Executive Double Room
Stayed in Sep 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Oct 17, 2024
Cecilia is good room very nice
Response from Property: Dear guests: Thank you for taking the time to evaluate us. Your evaluation is our supreme honor, and thank you very much for your recognition of our hotel service. All our staff sincerely look forward to your next visit to WOW HOTELS!
Maisie
Guestroom (2 Beds)
Stayed in Sep 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Oct 27, 2024
Amy nice nice nice
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務, 為每位客官帶來超值的體驗。寶能萬澳酒店是一個富有年輕活力的酒店, 以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵, 我們會用心服務好每一位家人, 期待和您的下次相遇
Guest User
Guestroom (Double Bed)
Stayed in Sep 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
Cecilia is cool very nice
Response from Property: Dear guest, thank you for staying at Baoneng Center Wanyao Hotel. I'm glad to hear your positive comments about the hotel's location, cleanliness and service quality. The hotel is adjacent to Baoneng Global Mall, which has everything you need to enjoy the city's Washington D.C., as well as food, drink, entertainment and cinemas. At the same time, the restaurant located on the ninth floor of the hotel provides guests with high-quality catering services. You are welcome to experience it next time.
Guest User
Guestroom (Double Bed)
Stayed in Jul 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Aug 11, 2024
Staff Amy is nice!
Room is Clean
Excellent Service
Response from Property: Ding dong~~~~ I feel comfortable because of your thoughtfulness. Seeing your 5-point praise, Xiao Ao feels happy. Xiaoao is very happy to be able to bring you a pleasant mood during your journey. O(∩_∩)O~Thank you for your support and love for Xiaoao. Xiao Ao looks forward to meeting you next time. Be sure to remember our agreement~ Xiao Ao is waiting for you here... ——Beautiful Xiao Ao
《Moon》
Guestroom (Double Bed)
Stayed in Jul 2024
Solo travellers
12 reviews
5.0/5
Outstanding
Posted on Sep 1, 2024
zh cecilia in good room vary god
Response from Property: 親愛的賓客,您好,流星的劃過讓夜空感動,深厚的親情讓生活感動,浪漫的美景讓遊客感動,您的好評讓小澳感動,謝謝您,我們將繼續保持優質服務,保持完美無瑕體驗,希望所有的“好”化作最深的祝福,隨風飄到您的身邊!期待您的再次光臨,祝您旅途愉快呦。