Rezen Dong Hotel (Shenzhen Huaqiangbei)

Rezen Dong Hotel (Shenzhen Huaqiangbei) Reviews

Rezen Dong Hotel (Shenzhen Huaqiangbei)

No.5 Fuhong Road (Fuhua Building), Futian District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Rezen Dong Hotel (Shenzhen Huaqiangbei)
Rezen Dong Hotel (Shenzhen Huaqiangbei)Rezen Dong Hotel (Shenzhen Huaqiangbei)Rezen Dong Hotel (Shenzhen Huaqiangbei)
Check available rooms for your travel dates
We Price Match
1 night

Rezen Dong Hotel (Shenzhen Huaqiangbei) Guest Reviews

4.7/5
Outstanding
5044 reviews
Verified reviews
Location4.6
Amenities4.6
Service4.8
Cleanliness4.7
Filter by:
Sort by:
All reviews(5044)
Positive reviews(4955)
Reviews with photos/video(968)
Easy to get around(641)
Convenient location(502)
Friendly front desk staff(364)
Classy environment(289)
Close to metro(282)
Many amenities(131)
Perfect for business trips(119)
Comfortable bed(68)
Negative reviews(88)
Diosolo
Standard Double Room
Stayed in Oct 2024
Family
4 reviews
4.0/5
Very Good
Posted on Oct 6, 2024
Quite a nice room, service was good. Location was convenient. Will definitely re visits again for longer stay. Overall was a pleasure stay and hope for better promotion in the future.
Response from Property: Dear friends in the valley: Hello, thank you very much for staying at Lichen Donggu Hotel Shenzhen Huaqiang North Branch and taking the time to leave us a review. Please accept the sincere greetings from all the hotel staff. First of all, thank you for letting us know about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. At the same time, if you are not satisfied with anything during your stay, you can contact our front desk at any time, and we will solve the problem for you in time! Finally, I apologize again for your dissatisfaction and hope you will have a new experience next time you visit! We sincerely hope you can stay again to experience our progress! I wish you a happy life and a smooth journey!
Show More
Mei Lun Bruce
Business Room (2 beds)
Stayed in Dec 2024
Family
1 reviews
2.7/5
Posted on Dec 31, 2024
Book 2 rooms - dirty and with bad smell. Required to change rooms several times but all other rooms having the problem (cannot lock, no air-conditioning). After 2 hours of changing rooms, finally the rooms were changed to 5/F. The 5/F rooms are okay with no bad smell, with air conditioning and the door can be locked. The experience is very poor. The web pictures do not match the real room situation.
Response from Property: Dear Valley Friends: Hello, thank you for choosing Li Cheng Donggu Hotel Huaqiang North Branch. First of all, thank you for letting us know about the problems you encountered during your stay at this hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. Your feedback made us realize that there are still omissions in the hygiene management process. We have already reported it to the housekeeping department and made improvements immediately. We will continue to work hard to give you a more perfect service and detail experience. Regarding the room facilities, the hotel is constantly updating the room facilities and equipment, striving to provide each guest with distinguished and friendly service quality. We hope that you can contact us to inform us of the specific deficiencies so that we can make better improvements. Thank you again for your feedback and look forward to you giving us an opportunity to serve you again to demonstrate our sincerity and improvements. We promise to do our best to ensure that you can enjoy a satisfactory service experience next time you stay.
Show More
Chanisara
Standard Double Room
Stayed in Aug 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Aug 23, 2024
I love this place good room very comfortable
Response from Property: Dear Valley Friends: Hello! We are very glad that you stayed at Lisheng Donggu Hotel! Thank you for taking the time to share your stay experience. The only way to cherish your good reviews is to keep working hard and keep it up! On behalf of all the staff, I would like to thank you! A comfortable stay experience comes from attentive service, and the long-term fate between you and me comes from our management philosophy of constant self-examination, continuous transcendence, continuous improvement, and excellence. Every guest who comes to Lichen is our friend and our family. !
Show More
Guest User
Business Room (2 beds)
Stayed in Nov 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Nov 19, 2024
I recently stayed at REZEN HOTEL for a few days, and it was an amazing experience from start to finish. The highlight of my stay was undoubtedly the reception staff. They were extremely helpful and went above and beyond to assist me with everything I needed. Whether it was handling my parcels, providing detailed directions around the city, or even being available to help while I was outside the hotel, their dedication and professionalism stood out. It truly felt like they cared about making my stay as comfortable and stress-free as possible. The hotel itself was clean, well-maintained, and offered all the amenities I needed for a relaxing visit. I can’t recommend this place enough, especially for anyone who values exceptional service and attention to detail. Thank you to the entire team for making my stay so memorable. I will definitely return!
Show More
Response from Property: Dear Valley Friends: Hello! Thank you for your five-star review, your review is definitely our greatest support! We are honored to receive your full praise. We will continue to maintain high-quality service. Thank you for sharing this love with everyone. Satisfaction is only the starting point. Your satisfaction is our pursuit. We will do everything from the heart. As our goal and motivation, we are particularly concerned about everything you do during your stay. We will definitely show you a better self, stay with you all the time, and serve every family member with inspiration. We look forward to You stay again~~
Show More
Sarah.Ok
Superior Room (2 beds)
Stayed in Dec 2024
Business travellers
18 reviews
4.2/5
Very Good
Posted on Dec 8, 2024
I stayed in this hotel for about two days and it was quite good for business trip
Response from Property: Dear Valley Friends: Hello! Thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe the hotel has not done enough. We hope that you can point out our shortcomings to us next time you come. We will strive to do better. Our attentive service will make every customer who comes to the store feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
Show More
Kai07
Superior Room (2 beds)
Stayed in Mar 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Mar 29, 2024
A great and strategic place to stay over ShengZhen, China. Everything is fine and nearby town area and hua qiang bei. Thanks
Response from Property: Hello, dear friends in the valley! Thank you for choosing to stay at Lichen Donggu Hotel Huaqiang North Branch. We will work hard to improve and look forward to your visit again. I wish you good health, smooth work and a happy mood. Lichen Donggu provides guests with outstanding quality, efficient and appropriate services for business travel and leisure vacations, and gives you a safe stay experience. We look forward to your visit again and sincerely thank you for your support and love for Lichen Donggu Hotel!
Show More
FFiLC
Superior Room (2 beds)
Stayed in Mar 2024
Couples
2 reviews
4.2/5
Very Good
Posted on Mar 26, 2024
The room is spacious and that the front desk staff were helpful in facilitating an early check-in. It just a basic breakfast offerings at the hotel. recommendation to explore outside options for better choices is valuable for future guests. Cleanliness issue with the water bottles provided in the room, as I noticed small white particles in the water when using kettle for boiling Furthermore, it's unfortunate that there was a discrepancy with the cleaner regarding a missing kettle during check-out. Overall, while my stay had some positive aspects such as the spacious room and convenient location near amenities and the Metro
Show More
Response from Property: Dear Valley Friends: Hello, thank you for your stay and comments. Your expectations may not have been met during your stay. We will work hard to improve the overall product. If you are not satisfied with anything during your stay, you can contact us at any time. Contact us and we will do our best to help you solve it. You will definitely be satisfied with your next stay. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. welcome next time!
Show More
Muhammad Ibrahim Hussain
Superior Room (2 beds)
Stayed in Aug 2024
Business travellers
1 reviews
4.7/5
Amazing
Posted on Sep 1, 2024
Good Experience especially the front desk customer service can speak English very good , and she did recommend and help me during my stay. Will definitely come back to stay in this hotel in future
Response from Property: Dear Valley Friends: Hello, thank you for choosing Li Cheng Donggu Hotel Huaqiang North Branch. First of all, thank you for letting us know about the problems you encountered during your stay at this hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. At the same time, if you are not satisfied with anything during your stay, you can contact our front desk at any time, and we will solve the problem for you in time! Finally, I apologize again for your dissatisfaction and hope you will have a new experience next time you visit! We sincerely hope you can stay again to experience our progress! I wish you a happy life and a smooth journey!
Show More
Nikola Sokolski
Standard Double Room
Stayed in Jul 2024
Couples
7 reviews
5.0/5
Outstanding
Posted on Jul 3, 2024
Qinqieyouhao 006 nice
Response from Property: Dear Valley Friends: Hello! We are very glad that you stayed at Lisheng Donggu Hotel! Thank you for taking the time to share your stay experience. The only way to cherish your good reviews is to keep working hard and keep it up! On behalf of all the staff, I would like to thank you! A comfortable stay experience comes from attentive service, and the long-term fate between you and me comes from our management philosophy of constant self-examination, continuous transcendence, continuous improvement, and excellence. Every guest who comes to Lichen is our friend and our family. !
Show More
nijiryuu
Business Double Room
Stayed in Oct 2024
Couples
4 reviews
4.5/5
Great
Posted on Oct 22, 2024
Very good location, everything worked fine and the staff was really friendly.
Response from Property: Dear Valley Friends: Thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. The hotel is constantly updating guest room facilities and equipment, striving to provide each guest with distinguished and friendly service quality and create a better stay environment for guests. I believe that our colleagues will be more meticulous in serving guests in the future. Thanks again for your feedback and wish you a happy life! If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Show More
Guest User
Business Room (2 beds)
Stayed in Jan 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Jan 10, 2024
The hotel front desk clerk is warm and friendly and polite, the room is fully furnished, and the nearby travel is also very convenient.
Response from Property: Dear friends in the Valley: Hello, a chance encounter allowed us to meet; a chance chance allowed you to choose us. There are too many choices in life, and every choice is a kind of fate. Thank you for the fate that allows us to be with you. It is an extremely happy and joyful thing to meet you, to meet you, to fall in love with you, to be with you warmly, and to meet you. Xiaogu is glad to be able to bring you infinite warmth and surprise during your stay in the store. You will remember the many wonderful things in Xiaogu's home. Xiaogu will turn your encouragement and praise into motivation for continuous improvement and bring you more happiness. , your satisfaction makes us full of motivation. During the days with us, I hope you will smile brightly and be grateful to meet you. When the prosperity is over, I hope you will come back again with me.
Show More
Guest User
Standard Double Room
Stayed in Jun 2024
Solo travellers
1 reviews
4.7/5
Amazing
Posted on Jun 21, 2024
the room is great and big and clean, worth the price. only the elevator looks a little creepy but other than that everything is perfect.
Response from Property: 親愛的谷友:您好,感謝您選擇了麗呈東谷酒店華強北店,非常遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意。同時您在入住過程中有什麼不滿意的地方可以隨時與我們前台聯繫,我們將及時為您解決問題!最後,再次對您的不悦表示歉意,希望您下一次光臨有一個全新的感受!真心希望您能夠再次入住來感受我們的進步!祝您生活愉快,旅途順利!
Raul0828
Superior Room (2 beds)
Stayed in Oct 2024
Business travellers
37 reviews
5.0/5
Outstanding
Posted on Oct 31, 2024
Fantastic very near to huaqiang north electronics market
Response from Property: Dear Valley Friends: Hello, thank you for choosing Li Cheng Donggu Hotel Huaqiang North Branch. First of all, thank you for letting us know about the problems you encountered during your stay at this hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. At the same time, if you are not satisfied with anything during your stay, you can contact our front desk at any time, and we will solve the problem for you in time! Finally, I apologize again for your dissatisfaction and hope you will have a new experience next time you visit! We sincerely hope you can stay again to experience our progress! I wish you a happy life and a smooth journey!
Show More
ky
Business Room (2 beds)
Stayed in May 2024
Business travellers
1 reviews
4.7/5
Amazing
Posted on Jun 3, 2024
check in desk consultants are very friendly , helpful , polite . Especially is Miss Wei ( 小韦 ) she is very qualified to be in her job leader . and all other workers such as room cleaners all so very polite and hark work .
Response from Property: 親愛的谷友:您好,感謝您的入住及點評,在入住體驗過程中可能沒有達到您的期望,我們會努力提高整體產品,同時您在入住過程中有什麼不滿意的地方可以隨時與我們聯繫,我們會盡最大努力幫助您解決。下次入住定能讓您滿意。若您下次至此,希望您能再次預訂本酒店,給我們一個機會跟您道歉。期待您的再次光臨!
Josepmeo
Business Double Room
Stayed in Apr 2024
Business travellers
4 reviews
3.0/5
Posted on Apr 28, 2024
Stay there 2 night, but no have refrigerator and money case and give advise changed the carpet all world can’t use the carpet.
Response from Property: Dear Valley Friends: Hello, thank you for choosing Li Cheng Donggu Hotel Huaqiang North Branch. First of all, thank you for letting us know about the problems you encountered during your stay at this hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. At the same time, if you are not satisfied with anything during your stay, you can contact our front desk at any time, and we will solve the problem for you in time! Finally, I apologize again for your dissatisfaction and hope you will have a new experience next time you visit! We sincerely hope you can stay again to experience our progress! I wish you a happy life and a smooth journey!
Show More
Show More