Hotel step Asakusa

Hotel step Asakusa Reviews

Hotel step Asakusa

3-chome-21-1 Higashikomagata, Sumida Ward, Tokyo, JapanView Hotel Details
Hotel step Asakusa
Hotel step AsakusaHotel step AsakusaHotel step Asakusa
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Hotel step Asakusa Guest Reviews

4.4/5
Very Good
24 reviews
Verified reviews
Location4.6
Amenities4.4
Service3.9
Cleanliness4.6
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All reviews(24)
Positive reviews(24)
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Easy to get around(11)
Awesome amenities(10)
Clean and tidy(8)
Convenient location(8)
Awesome rooms(6)
Many amenities(6)
N
402
Stayed in Apr 2024
Family
2 reviews
3.5/5
Posted on May 27, 2024
No elevator for 4th floor, carry heavy luggage quit terrible. Location is good near by the train, but I am always lost the way.
Guest User
402
Stayed in Apr 2024
Travel with friends
5 reviews
3.7/5
Posted on Jun 10, 2024
It was a nice place to stay in, very good location and very clean property. The only issue we faced was the stairs and the WiFi not working..
Marilyn Delos Reyes
102
Stayed in May 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jun 16, 2024
Closed to metro and subway.
romerinrenrun
303
Stayed in Nov 2024
Family
1 reviews
4.2/5
Very Good
Posted on Dec 10, 2024
The hotel is not far from the subway station. The room is clean but small. It has complete facilities. The stairs are quite small. If you bring a large suitcase, you may not be able to carry it up. You have to check in yourself, but the method is not difficult, it is quite easy. The room is quite small. There is not much space to put things. If there are a lot of people, there may not be enough space to put things.
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6/7
Guest User
203
Stayed in Oct 2024
Travel with friends
4 reviews
3.7/5
Posted on Dec 3, 2024
Please be careful when booking this hotel, because this hotel is one of many properties that are hosted on property and often miss check-in information (even if you have already filled in Google to send the check-in guest information, the other party will not respond whether they have received it or not. The Google form will be sent all the time (has it been filled out). It said that the check-in information will be sent five hours before check-in. However, the check-in information was not received within an hour of check-in. I had to call international roaming and barely communicate in English and Japanese to get it. Check-in information! If you still haven't received the check-in information before check-in, remember to keep calling trip customer service or the escrow mailbox one or two days before check-in to get the check-in information, just like us and other groups of foreign guests who are stuck outside the door and can't wait. Check-in information, it’s hard to contact the management, I’m so worried~ Even though the room facilities are small and well-equipped~ You have to sort the garbage by yourself. If you don’t live in a room on the first floor, there are quite steep stairs to climb on the second and third floors, and it will be difficult to carry luggage. It’s quite tiring!
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Jianzhihainiu
102
Stayed in Oct 2024
Family
5 reviews
4.6/5
Great
Posted on Nov 24, 2024
Exit A0 of Honjo Azumabashi Station. There is an alley on the right. Walk along the alley and you will find a vending machine on the left (the second small crossroad) for a while. Turn left and walk about the same distance. This homestay is very close to the Tokyo Skytree and Asakusa. There are convenience stores nearby, bento boxes, grilled offal, izakayas, and the famous salt bread. It only takes about 10 minutes to walk. Very convenient. The homestay has two levels of building access control and room access control. Please pay attention to the landlord's email contact after confirming your stay. Be sure to confirm everything before checking in. Be careful that the room access control will not automatically lock when you go out, and you need to lock the door manually. Room 102, where I stayed, has an independent bathroom, kitchen, and bedroom. It is not big, but there are 2 large beds and a small sofa. Electrical appliances include air conditioning, TV, air filter, refrigerator, electric kettle, dryer, washing machine, and hair dryer. Kitchen utensils include knives, cutting boards, cups, plates, pots, knives and forks. In addition to the hand soap, shampoo, conditioner, shower gel, and clothing deodorizing spray that are generally provided by hotels, there are also dishwashing liquid, toilet, bathroom cleaner, and laundry detergent. However, there are no slippers, towels, toothbrushes and toothpaste, combs, or razors in the room. However, bathroom floor towels and large bath towels are provided. The landlord will respond promptly and enthusiastically to any questions. The landlord will send emails and pictures to clarify the requirements for garbage disposal, but when I threw the garbage, it seemed that some people did not comply. I also saw plastic bottles in the combustible garbage. To be honest, Japan's garbage classification is indeed a bit too harsh, but when in Rome, do as the Romans do, and it is better to be more careful.
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6/8
Guest User
202
Stayed in Jul 2024
Family
4 reviews
3.7/5
Posted on Aug 13, 2024
It's only an 8-minute walk from the Skytree and very close to the Honjo Muzubashi subway station. The B&B is located in an alley so it's very quiet. There are many shops on the street in two minutes, which is very convenient. Although the interior is small, the facilities are complete. There is a washing machine, which is also very convenient. Our family of three sleeps in two double beds and sleeps very comfortably, but there is no way to open the luggage in the room. It's still a bit small for people who need a lot of space (the space is used to put two double beds). It should be noted that although the B&B has a 24-hour customer service hotline, you need to pay attention to get the room password by email in advance! ! ! We arrived at the door of the B&B on the evening flight that night, and found that there was no room password when we entered the room (thinking that there would be someone or further instructions when we arrived at the local area). Unfortunately, the mobile phone number could not dial the other party's customer service hotline in the local area for some reason. We cried on the spot, but no one responded. Fortunately, a kind passerby passed by in the middle of the night and helped us call, otherwise we would have to sleep on the street that night! ! ! In addition, it should be noted that the cleaning fee charged by the B&B is very expensive. I didn't pay attention when I booked it. After paying, I found out that the price was so different from what I saw at the beginning? After looking at the details, I found that the devil is in the details. Since the whole trip is self-service, those who care about hotel services need to consider more.
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zzanzzan
202
Stayed in Oct 2024
Travel with friends
7 reviews
4.0/5
Very Good
Posted on Nov 5, 2024
The price was cheap and good, but the room was a bit small for three people. It seems to be suitable for two people. The bed takes up most of the space, so it is difficult to put luggage or sit on a chair and rest. However, the facilities were very clean, and the amenities and washing machine were well-equipped, which was good. There is no elevator in the accommodation, so if you have a lot of luggage, it may be a bit inconvenient. The soundproofing is not very good, but it was not a big inconvenience to stay.
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Guest User
403
Stayed in Sep 2024
Travel with friends
3 reviews
4.7/5
Amazing
Posted on Nov 16, 2024
The room is clean and the environment is good, and the transportation is convenient. It's a pity that there is no elevator, and it's a bit inconvenient to move luggage if you live on the 4th floor.
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KeQing Amber
402
Stayed in Sep 2024
Family
2 reviews
4.7/5
Amazing
Posted on Oct 16, 2024
The check-in process can be a bit cumbersome, but overall it's commendable. There is no elevator and the stairs are very narrow. People with large luggage or a lot of luggage are not suitable for living on the third or fourth floor because it is difficult to move. Although the room is small, it has all the necessary things, which is quite good.
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yoyo_navy
202
Stayed in Aug 2024
Family
11 reviews
5.0/5
Outstanding
Posted on Sep 7, 2024
Although the room is not big, it is fully equipped with kitchen utensils for cooking and a washing machine and dryer. It is not a problem to stay for a week. The location is super convenient, less than five minutes walk to the subway entrance and less than ten minutes walk to the Tokyo Skytree.
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Yi chun
402
Stayed in Feb 2024
Family
1 reviews
3.2/5
Posted on Mar 4, 2024
The self-service check-in is completely unclear whether the check-in was successful. There is no online customer service staff, and the accommodation is not easy to find. If you want to push luggage, it is recommended to take a detour from the elevator at Exit A5 of Honjo Azumabashi or take part of the stairs from A0 There is an elevator at the exit. There is no elevator in this B&B. There is no elevator. There is no elevator. If you live on a high floor and have a lot of luggage, please consider whether you want to stay. Otherwise, it is very convenient to have a washing machine.
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Anonymous User
402
Stayed in Jul 2024
Travel with friends
2 reviews
4.5/5
Great
Posted on Sep 17, 2024
The floor is not clean enough to wear slippers, and they do not provide indoor slippers. However, other than that, most of the facilities such as Wi-Fi, shampoo, towels, and hair dryers are all properly equipped, and most importantly, there is a washing machine, which was nice. The windows are also properly installed. The bed is large, but the space to walk around is very narrow. I think it was about 5 hours before check-in when I received the self-check-in confirmation email? Anyway, I was a little anxious because they gave me a rushed email, but I had a good stay, and most importantly, the transportation is very convenient, so I want to use it again if I have business nearby.
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Guest User
103
Stayed in Oct 2024
Travel with friends
41 reviews
4.7/5
Amazing
Posted on Dec 14, 2024
The room is warm, well-equipped, clean and hygienic, highly recommended
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Guest User
402
Stayed in Jan 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Feb 23, 2024
Let’s talk about the advantages first: the room is not big, but it can accommodate 3 people without any problem. All necessary facilities are available. The hot room in the bathroom is particularly well designed, and you can also take a bath. Shower gel and shampoo are good. When I checked in, I found that the house was very clean. Spotless. The location is very good, just a 5-minute walk from Keikyu Honjo Azumabashi Station, and very close to the Skytree and Sensoji Temple. It is easy to get here from Narita Airport or Haneda Airport. The B&B is surrounded by locals, so it's very quiet to sleep at night. When walking nearby, you can also see well-grown flowers and ancient fish tanks. There are also disadvantages. 1. The self-service check-in machine has been unable to check in, but you can enter the room with the password given by the landlord. 2. If you don’t have slippers or toothbrushes, you need to bring your own or go to the 100-yen store near Sensoji Temple to buy them. 3. The stairs are very narrow, making it difficult to carry large boxes up and down. If you are bringing the elderly or children, you should book a room on the first floor. This hotel has a good value for money overall, and there are many convenience stores around. There is also a Japanese-style soba shop and izakaya nearby. You can also slowly appreciate the exterior design of the surrounding residents, and you will choose here again if you have the opportunity.
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6/7
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