Royal Hotel and Outbound Trawas

Royal Hotel and Outbound Trawas Reviews

Royal Hotel and Outbound Trawas

Jl. Raya Trawas No.KM 17, Sukosari, Kec, Sukosari, Trawas, Mojokerto Regency, East Java, 61375, IndonesiaView Hotel Details
Royal Hotel and Outbound Trawas
Royal Hotel and Outbound TrawasRoyal Hotel and Outbound TrawasRoyal Hotel and Outbound Trawas
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Royal Hotel and Outbound Trawas Guest Reviews

4/5
Very Good
8 reviews
Verified reviews
Location4.2
Amenities4.0
Service3.9
Cleanliness4.0
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All reviews(8)
Positive reviews(6)
Reviews with photos/video(3)
Negative reviews(2)
Pepop Pepop
Stayed in Jan 2022
Family
2 reviews
3.0/5
Posted on Feb 24, 2022
the room is long but the tv is very small and far from the bed. so uncomfortable to watch tv. tv remote not working. the atmosphere around the hotel is quiet. the swimming pool is not very well maintained.
sese xexe
Stayed in Aug 2023
Couples
21 reviews
4.5/5
Great
Posted on Sep 17, 2023
It's difficult because restaurant payments must be made in cash
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Yohanes
Stayed in Nov 2023
Family
1 reviews
2.2/5
Posted on Dec 27, 2023
The room is leaking, the swimming pool is broken and dirty, the mattress is dusty and dirty, lots of mosquitoes, the TV doesn't have channels that can be turned on, the AC remote doesn't work
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Bunda Arfi
Superior Room with Mountain View
Stayed in Jan 2024
Family
3 reviews
4.2/5
Very Good
Posted on Feb 12, 2024
The weather is cold, the space is spacious, on weekends there is a culinary market
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Guest User
Superior Room
Stayed in May 2023
Family
3 reviews
3.7/5
Posted on Jun 7, 2023
Please improve hotel services such as room facilities. Thanks
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Amirah
Superior Room with Mountain View
Stayed in Nov 2023
Family
2 reviews
3.0/5
Posted on Dec 12, 2023
enjoyable although it would be more enjoyable if the facilities were updated
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Anonymous User
Superior Room
Stayed in Nov 2022
Family
1 reviews
2.5/5
Posted on Dec 18, 2022
The TV doesn't work, the bathroom ventilation fan doesn't work, the water heater is there but can't be used because the power outlet is too high, or the table is too low, the menu for breakfast in my opinion is unsatisfactory, WiFi is there but the signal is very bad, the environment is lacking clean, lots of fallen leaves scattered and weeds add to the gloomy impression. The children's playground cannot be used, many are rusty, the swimming pool is quite satisfying
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Anindikha123
Stayed in Jul 2022
Family
3.0/5
Posted on Aug 23, 2022
We had visit this hotel on peak season. We had to wait for almost 3 hours after check in to get our room. The receptionist looked restless and in a hurry. I booked room with breakfast but the receptionist said that it wasnt included breakfast. The day after, we decided to check out earlier because i need to take my parents to get some meals. But before we c/o the receptionist called us to had some bfast at the restaurant. I already make sure for 3 times about the bfast but they still give me same answer. Why it changed 30 mnts before we leave ?? The facility in this hotel is pitty and some place need renovation. Hope the hotel do some improvement.
Response from Property: Yang terhormat , Bapak/Ibu, anindikha22 Salam Hangat Dari Royal Caravan Hotel & Outbound Trawas Terima Kasih Sudah Memilih Royal Caravan Hotel Dan Menyempatkan Berbagi Review Mengenai Hotel Kami.Dan kami Mohon maaf atas Pelayanan dan ketidaknyamannya yang kurang menyenangkan. Terima Kasih Atas Masukan Yang Diberikan, Akan Menjadi Evaluasi Kami Untuk Meningkatkan Pelayanan dan Fasilitas Kami. Dan Kami Dengan Senang Hati Menunggu Kedatangan Bapak/Ibu Kembali ke Royal Caravan Hotel Dan Tentunya Dengan Pelayanan Yang Lebih Baik Lagi. Hospitality regards, Andrian Ristanto Hotel Manager
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