Hotel Granvia Wakayama

Hotel Granvia Wakayama Reviews

Hotel Granvia Wakayama

Tomodacho 5-18, Wakayama City, Wakayama Prefecture, 640-8342, JapanView Hotel Details
Hotel Granvia Wakayama
Hotel Granvia WakayamaHotel Granvia WakayamaHotel Granvia Wakayama
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Hotel Granvia Wakayama Guest Reviews

4.7/5
Amazing
770 reviews
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(770)
Positive reviews(767)
Reviews with photos/video(250)
Near shopping area(116)
Easy to get around(107)
Convenient for shopping(107)
Friendly front desk staff(37)
Tasty dinner(19)
Delicious buffet(8)
Luggage delivery service(5)
Loved the night views(5)
Negative reviews(3)
Nemoto Hidetoshi
Standard Twin Room Non smoking
Stayed in Sep 2024
Family
21 reviews
4.7/5
Amazing
Posted on Sep 5, 2024
Located right next to the train station and the bus terminal. Lots of eateries in the vicinity and a supermarket is just 2, 300 meters away. A department store is attached to the hotel too. Staff was super friendly. I drove there and the 24 hours parking charge was a mere 1000 Yens.
Response from Property: Dear GuestThank you very much for choosing Hotel Granvia Wakayama.We are very happy to know that you had a good experience at our hotel.Continuously striving to be a hotel that is loved and trusted by our guests, we are dedicated to enhancing and improving our services. Our entire staff looks forward to welcoming you back soon.Best regards,Hotel Manager
Guest User
Standard Double Room Non Smoking
Stayed in Aug 2024
Couples
5 reviews
4.7/5
Amazing
Posted on Aug 30, 2024
Nice cosy hotel - clean and functional room. TV has Netflix. Carpark is at the mall where the hotel is located in. Location is further from the castle but isn’t a major issue. Convenient next to train station.
Response from Property: Dear GuestThank you very much for your stay at Hotel Granvia Wakayama.It is a great honour for us to see that you enjoyed your stay with us.We will continue to make every effort to make the hotel a place where you can enjoy your stay for every times you come. Hope to see you again.Best regards,Hotel Manager
Ivan CWK
Triple Room Non Smoking
Stayed in Jun 2024
Family
21 reviews
4.0/5
Very Good
Posted on Jun 24, 2024
The hotel did provide good services, like lending umbrellas and bikes. There is also a staff able to communicate in Chinese
Response from Property: Dear Ivan CWKThank you very much for choosing to stay at Hotel Granvia Wakayama.We hope you enjoyed your trip in Wakayama.We will continue to strive to make your stay comfortable and are looking forward to seeing you again soon.Best regards,Hotel Manager
sexybanglaman
Standard Double Room Non Smoking
Stayed in Dec 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Dec 9, 2024
Hotel is conveniently located on top of the train station and is connected to a mall. Love that they have free curry rice as well as a drink for those who stay with them. If you are parking, park at the rooftop and then walk over thru a connector which leads you to the conference/event halls. Thereafter, take the lift down to the lobby. If you don’t do this, you will have to do a bit of a walk around to reach the lobby. Parking is 1000yen per day but you have to have the ticket validated first at the lobby before you head out.
Response from Property: Dear sexybanglamanThank you very much for choosing Hotel Granvia Wakayama.We are very happy to know that you had a good experience at our hotel.We are pleased by the many compliments we have received. Your kind words are a great source of encouragement for us.Continuously striving to be a hotel that is loved and trusted by our guests, we are dedicated to enhancing and improving our services. Our entire staff looks forward to welcoming you back soon.Best regards,Hotel Manager
ChunHoe Teoh
Semi Double Room-Non smoking
Stayed in May 2024
Solo travellers
8 reviews
5.0/5
Outstanding
Posted on May 30, 2024
Super nice, luxury, and it linked with JR station and shopping mall. Bike is ready for rent with backbag and safely helmet.
Response from Property: Dear ChunHoe TeohThank you very much for choosing Hotel Granvia Wakayama.We are very happy to know that you had a good experience at our hotel.Continuously striving to be a hotel that is loved and trusted by our guests, we are dedicated to enhancing and improving our services. Our entire staff looks forward to welcoming you back soon.Best regards,Hotel Manager
CHOW SF
Moderate Single Room Non Smoking
Stayed in Nov 2024
Solo travellers
15 reviews
5.0/5
Outstanding
Posted on Nov 18, 2024
Not the first time stay, services and hardwares maintained good as before. Stay choose it again next time
Response from Property: Dear Guest Thank you very much for choosing Hotel Granvia Wakayama.We are delighted to hear that you found our services and facilities to your satisfaction. Your loyalty and kind words are truly encouraging for our entire team.We continually strive to improve our quality of service and look forward to welcoming you back here in the near future.Best regards,Hotel Manager
Daniela888
Semi Double Room-Non smoking
Stayed in Nov 2024
Couples
15 reviews
5.0/5
Outstanding
Posted on Nov 6, 2024
The hotel was good and very well located, right next to the Wakayama station. The staff was super friendly and accommodating. The room was big and comfortable and the shampoo and shower gel was of great quality. The only negative point is that it smelled a bit of cigarettes even though it was a non-smoking room.
Response from Property: Dear Daniela888Thank you very much for staying at Hotel Granvia Wakayama.We sincerely appreciate your compliments about our location, staff and breakfast.However, we apologize for the lingering smell of cigarettes in your room.We will share your feedback with our cleaning staff and strive to improve our services so that we can provide you with a more satisfying space next time you stay here with us.We look forward to welcoming you back here in the near future.Sincerely yours,Hotel Manager
Guest User
Concept Room Bamboo Non Smoking
Stayed in Oct 2024
Family
7 reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
Wonderful location. Very clean. Good service. Friendly and helpful staff. We experienced a mild earthquake in early morning. There was announcement after the alarm to the hotel room after the shake. However, it was only in Japanese. It would be better if the announcement could be in English as well. Anyway, the reception took our call and explained the situation quickly.
Response from Property: Dear GuestThank you very much for choosing Hotel Granvia Wakayama.We’re delighted to hear that you found our location convenient and appreciated our staff's services, cleanliness.We would also like to express our sincere appreciation for your valuable comments regarding the guidance during earthquakes. We will consider adding English and other languages to help ensure that our international guests feel safe and informed. Please do not hesitate to get in touch with me directly if you require assistance in the future.We look forward to welcoming you again for a comfortable stay in the future!Sincerely yours，Hotel Manager
Guest User
Moderate Single Room Non Smoking
Stayed in May 2024
Solo travellers
8 reviews
5.0/5
Outstanding
Posted on May 5, 2024
Very good hotel, very near JR station, many restaurant nearby, must stay here in Wakayama!
Response from Property: Dear Guest Thank you very much for staying at Hotel Granvia Wakayama.We are very pleased to receive the word of compliment, such as the location, hotel.It is a great pleasure for us to be your choice and to receive your compliment ""must stay here in Wakayama!"".All of us at Hotel Granvia Wakayama look forward to seeing you again.Best regards,Hotel Manager
jn525hk
Moderate Single Room Non Smoking
Stayed in Jul 2024
Solo travellers
5 reviews
4.5/5
Great
Posted on Jul 7, 2024
Great location and friendly staff. Spacious room
Response from Property: Dear GuestThank you very much for coming to Hotel Granvia Wakayama.We are honored to receive your compliments on our location, room and staff.We will continue to strive to be better and welcoming you back in the very near future.Best regards,Hotel Manager
J.elip
Standard Twin Room Non smoking
Stayed in Oct 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Oct 21, 2024
Superb location, right outside Wakayama Station! The free curry rice is also very delicious and the lobby staff are friendly😊
Response from Property: Dear GuestThank you very much for your stay at Hotel Granvia Wakayama.It is a great honour for us to see that you enjoyed your stay with us.We will continue to make every effort to make the hotel a place where you can enjoy your stay for every times you come. Hope to see you again.Best regards,Hotel Manager
Channing
Triple Room Non Smoking
Stayed in Jul 2024
Family
22 reviews
4.5/5
Great
Posted on Jul 30, 2024
Hotel is old but location is very convenient which just near JR and there are many restaurants and shopping mall. Recommend to come 👌👍
Response from Property: Dear GuestThank you very much for your stay at Hotel Granvia Wakayama.We are very honored to receive so many compliments on your stay.We will continue to strive to improve our service every day to make our customers ""want to come back again"". We are looking forward to seeing you here soon.Best regards,Hotel Manager
Guest User
Triple Room Non Smoking
Stayed in Jun 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Jun 19, 2024
Very convenience. Just next to JR Wakayama station. Easy to locate. The staff are very nice and friendly.
Response from Property: Dear GuestThank you very much for staying at Hotel Granvia Wakayama.Thank you for your compliment about our location and staff.It is our great pleasure to know that you enjoyed the unique relax time in our hotel.We hope that when you come to Wakayama again, you can relax and enjoy your trip at our hotel.We look forward to welcoming you again.Best regards,Hotel Manager
Percy Kwok
Standard Double Room Non Smoking
Stayed in May 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Jun 10, 2024
This is a well-facilitated hotel with very friendly and helpful room services delivered by the polite staff members. The hotel lobby is very clean with rich color of heritage and indigenous cultures. The nearby shopping and dining restaurants provide delicious and tasteful food. I would like to consume the hotel services again when returning to this wonderful town.
Response from Property: Dear Percy KwokThank you very much for your stay at Hotel Granvia Wakayama.It is a great honour for us to see that you enjoyed your stay with us.We will continue to make every effort to make the hotel a place where you can enjoy your stay for every times you come. Hope to see you again.Best regards,Hotel Manager
Goh
Triple Room Non Smoking
Stayed in Jun 2024
Family
24 reviews
4.2/5
Very Good
Posted on Jun 9, 2024
Hotel was great. Rooms clean. Had 3 beds which are good sized. Comfortable and location was good
Response from Property: Dear GohThank you very much for choosing Hotel Granvia Wakayama.We are very pleased to receive the word of compliment, about the room, location, etc.We hope that your stay at our hotel this time will be a lasting and pleasant memory.We will continue to strive to improve our services to provide a space that will satisfy our guests even more.We hope that when you come to Wakayama again, you can relax and enjoy your trip at our hotel.Best regards,Hotel Manager
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