Austin Hotel

Austin Hotel Reviews

Austin Hotel

No.268 Tongyin street, Beihai Road, Kuiwen District, Weifang, Shandong, ChinaView Hotel Details
Austin Hotel
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Austin Hotel Guest Reviews

4.7/5
Outstanding
1491 reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1491)
Positive reviews(1453)
Reviews with photos/video(161)
Delicious breakfast(186)
Great swimming pool(64)
Convenient parking(49)
Friendly front desk staff(37)
Perfect for business trips(33)
Delicious buffet(24)
Stayed multiple times(21)
Clean pool(10)
Negative reviews(38)
MAHMOUD KROUMA
Executive Suite
Stayed in Jul 2024
Family
28 reviews
5.0/5
Outstanding
Posted on Aug 10, 2024
Great stay , nice staff at front desk , rooms are clean and restaurant have good food.
Response from Property: 很高興您選擇澳思汀酒店並對此次入住表示滿意！非常開心您在酒店度過了美好的時光，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸！我們始終相信好的口碑一定是從客人最真誠的滿意度中推薦出來的，您對酒店設施及服務的滿意是酒店全體員工工作的動力，同時我們也更有動力繼續前行，有更多為您服務的機會，真誠期待您的再次到來！期待您五分好評！
Guest User
Standard Room (2 beds)
Stayed in Mar 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
Great stay, comfy beds, friendly staff,top-notch service !
Response from Property: 很高興您選擇澳思汀酒店並對此次入住表示滿意！非常開心您在酒店度過了美好的時光，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸！我們始終相信好的口碑一定是從客人最真誠的滿意度中推薦出來的，您對酒店設施及服務的滿意是酒店全體員工工作的動力，同時我們也更有動力繼續前行，有更多為您服務的機會，真誠期待您的再次到來！
Ajay Kumar Kasera
Standard Queen Room
Stayed in Jun 2023
Business travellers
13 reviews
5.0/5
Outstanding
Posted on Jul 4, 2023
Very good hotel at good location, hotel members is also very good and helpful.
Response from Property: 尊敬的貴賓：很高興您選擇澳思汀酒店並對此次入住表示滿意！非常開心您在酒店度過了美好的時光，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸！我們始終相信好的口碑一定是從客人最真誠的滿意度中推薦出來的，您對酒店設施及服務的滿意是酒店全體員工工作的動力，同時我們也更有動力繼續前行，有更多為您服務的機會，真誠期待您的再次到來。
Guest User
Standard Queen Room
Stayed in Jan 2023
Solo travellers
1 reviews
4.5/5
Great
Posted on Feb 4, 2023
Good service at check in. I was impressed by the room; a good size and very clean. The best part was the 50m indoor swimming pool, also very clean as were thechanging facilities. I am happy with what I paid per night and do not consider it expensive. I would definately return to this hotel.
Response from Property: 尊敬的貴賓：很高興您選擇澳思汀酒店並對此次入住表示滿意！非常開心您在酒店度過了美好的時光，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸！我們始終相信好的口碑一定是從客人最真誠的滿意度中推薦出來的，您對酒店設施及服務的滿意是酒店全體員工工作的動力，同時我們也更有動力繼續前行，有更多為您服務的機會，真誠期待您的再次到來。
Benjamin
Business Double Room
Stayed in Mar 2023
Business travellers
9 reviews
2.5/5
Posted on Apr 11, 2023
What a terrible service! Worst service I have ever seen in a hotel!
Response from Property: 尊敬的貴賓：感謝您選擇入住我們酒店並提出寶貴意見，非常抱歉，我們在這次入住沒能為您帶來完美的入住體驗！您的意見酒店高度重視，我們會根據您的反饋，加強相關方面的提升和改善，讓您有更加美好的入住體驗！您的寶貴意見使我們清醒地認識到我們的工作存在的不足，需要不斷的提升和完善我們的服務，在今後的工作中我們會努力提高工作質量，為每一位入住的賓客提供舒適便捷的居住環境，衷心期待您下次入住體驗！再次感謝您對我們的監督，這將讓我們做的更好！我們希望您能一如既往的支持我們，真誠期待您的再次光臨！
Guest User
Standard Queen Room
Stayed in Aug 2023
Business travellers
13 reviews
3.5/5
Posted on Sep 21, 2023
The buffet breakfast is really good
Response from Property: 尊敬的賓客：感謝您對我們早餐的認可，其他哪裡做的不好的還希望您能電話聯繫我們，我們將及時進行改正，真誠的期待您的再次光臨！
Guest User
Standard Room (2 beds)
Stayed in Jul 2024
Business travellers
39 reviews
4.7/5
Amazing
Posted on Aug 20, 2024
Very good
Response from Property: 很高興您選擇澳思汀酒店並對此次入住表示滿意！非常開心您在酒店度過了美好的時光，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸！我們始終相信好的口碑一定是從客人最真誠的滿意度中推薦出來的，您對酒店設施及服務的滿意是酒店全體員工工作的動力，同時我們也更有動力繼續前行，有更多為您服務的機會，真誠期待您的再次到來！期待您五分好評！
Anonymous User
Leisure Double Room
Stayed in Apr 2022
Business travellers
17 reviews
5.0/5
Outstanding
Posted on May 10, 2022
gooood
Response from Property: 尊敬的貴賓：很高興您選擇澳思汀酒店並對此次入住表示滿意！非常開心您在酒店度過了美好的時光，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸！我們始終相信好的口碑一定是從客人最真誠的滿意度中推薦出來的，您對酒店設施及服務的滿意是酒店全體員工工作的動力，同時我們也更有動力繼續前行，有更多為您服務的機會，真誠期待您的再次到來。
Guest User
Standard Queen Room
Stayed in Nov 2024
Business travellers
69 reviews
5.0/5
Outstanding
Posted on Dec 30, 2024
Close to the main traffic artery of Beihai Road, just after getting off the highway, convenient transportation, good environment, warm and thoughtful service attitude at the front desk, clean and tidy rooms, convenient parking, and charging piles.
Original TextTranslated by Google
Response from Property: 很高興您選擇澳思汀酒店並對此次入住表示滿意！非常開心您在酒店度過了美好的時光，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸！我們始終相信好的口碑一定是從客人最真誠的滿意度中推薦出來的，您對酒店設施及服務的滿意是酒店全體員工工作的動力，同時我們也更有動力繼續前行，有更多為您服務的機會，真誠期待您的再次到來！
Jessicacuiyuxin
Standard Queen Room
Stayed in Nov 2024
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Dec 28, 2024
The room is very clean and the hotel breakfast is also very good. There are four bottles of water in the room, which is very friendly to people who like to drink water. I will choose this place next time I go to Weifang. There is a food street on the right turn of the hotel. The Japanese food stores are pretty good🌳, and there is also a tea shop that is not bad👍
Original TextTranslated by Google
6/7
Response from Property: 很高興您選擇澳思汀酒店並對此次入住表示滿意！非常開心您在酒店度過了美好的時光，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸！我們始終相信好的口碑一定是從客人最真誠的滿意度中推薦出來的，您對酒店設施及服務的滿意是酒店全體員工工作的動力，同時我們也更有動力繼續前行，有更多為您服務的機會，真誠期待您的再次到來！
Guest User
Elegant Twin Room
Stayed in Sep 2024
Business travellers
32 reviews
3.7/5
Posted on Oct 12, 2024
I have stayed here before and was impressed by the rich breakfast, so I booked it again this time when I went to Weifang. The breakfast was as rich as always. The room was clean. There were some good and some bad service attitudes, but basically the service attitude of the staff was ok. The staff in the restaurant were special, and they made you feel the enthusiasm of Shandong people.
Original TextTranslated by Google
6/13
Response from Property: 感謝您選擇入住我們酒店並提出寶貴意見，非常抱歉，我們在這次入住沒能為您帶來完美的入住體驗！您的意見酒店高度重視，我們已對您反映的問題展開內部調查和問責，我們會積極處理，這將成為我們日後提升的參考和借鑒！您的寶貴意見使我們清醒地認識到我們的工作存在的不足，需要不斷的提升和完善我們的服務，在今後的工作中我們會努力提高工作質量，為每一位入住的賓客提供舒適便捷的居住環境，衷心期待您下次入住體驗！再次感謝您對我們的監督，這將讓我們做的更好！我們希望您能一如既往的支持我們，真誠期待您的再次光臨！
Guest User
Standard Room (2 beds)
Stayed in Sep 2024
Family
12 reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
Very satisfactory accommodation experience. The front desk will proactively ask if children's tableware is needed, and there are children's bathrobes, which is very considerate. The breakfast is also very rich. Overall, the cost performance is very high
Original TextTranslated by Google
Response from Property: We are glad that you chose Austin Hotel and expressed your satisfaction with your stay! We are very happy that you spent a wonderful time in the hotel. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise! We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. Your satisfaction with the hotel facilities and services is the motivation for all the hotel staff to work. At the same time, we are more motivated to move forward and have more opportunities to serve you. We sincerely look forward to your coming again!
DAI WEI@
Standard Queen Room
Stayed in Jul 2024
Business travellers
6 reviews
5.0/5
Outstanding
Posted on Sep 1, 2024
Hygiene: Very clean, neat and tidy Service: Very thoughtful, and there are small fruits when you check in Environment: It feels good and tidy The restaurant is also great, clean and tidy👍👍👍👍👍👍👍👍
Original TextTranslated by Google
6/8
Response from Property: We are glad that you chose Austin Hotel and expressed your satisfaction with your stay! We are very happy that you spent a wonderful time in the hotel. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise! We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. Your satisfaction with the hotel facilities and services is the motivation for all the hotel staff to work. At the same time, we are more motivated to move forward and have more opportunities to serve you. We sincerely look forward to your coming again!
Guest User
Family Suite
Stayed in Jul 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Aug 24, 2024
The hotel environment is very good, the accommodation conditions are also very good, the service is also very satisfactory, the breakfast is very rich and affordable, it is worth staying with children, the room is very spacious, Xiaodu smart control is very convenient to control, I will stay in the hotel next time, I recommend it to my friends
Original TextTranslated by Google
Response from Property: We are glad that you chose Austin Hotel and expressed your satisfaction with your stay! We are very happy that you spent a wonderful time in the hotel. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise! We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. Your satisfaction with the hotel facilities and services is the motivation for all the hotel staff to work. At the same time, we are more motivated to move forward and have more opportunities to serve you. We sincerely look forward to your coming again!
Guest User
Standard Queen Room
Stayed in Jul 2024
Family
14 reviews
5.0/5
Outstanding
Posted on Aug 13, 2024
The service is very good. I stayed here for three nights. After renewing the reservation on the last night, I was given a free room upgrade so I didn't have to move. I stayed on high floors for three days with a good view. The water in the swimming pool is very good. People with allergies didn't feel any discomfort on their skin after playing there.
Original TextTranslated by Google
Response from Property: We are glad that you chose Austin Hotel and expressed your satisfaction with your stay! We are very happy that you spent a wonderful time in the hotel. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise! We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. Your satisfaction with the hotel facilities and services is the motivation for all the hotel staff to work. At the same time, we are more motivated to move forward and have more opportunities to serve you. We sincerely look forward to your coming again!
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