Berkesy Atour Hotel

Berkesy Atour Hotel Reviews

Berkesy Atour Hotel

No.2 Yingbin North Road, Xishan District, Wuxi, Jiangsu, 214101, ChinaView Hotel Details
Berkesy Atour Hotel
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Berkesy Atour Hotel Guest Reviews

4.8/5
Excellent
2174 reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2174)
Positive reviews(2160)
Reviews with photos/video(108)
Delicious breakfast(210)
Friendly front desk staff(148)
Quiet & comfortable(126)
Convenient parking(83)
Many amenities(82)
Perfect for business trips(51)
Nice toiletries(37)
Close to metro(18)
Negative reviews(14)
Guest User
Stayed in Sep 2024
Business travellers
2 reviews
4.5/5
Great
Posted on Oct 15, 2024
Great experience here overall. The hotel, rooms, amenities etc are clean and beautiful, and very decent for the price. The exercise room is quite small, but didn’t impact my experience very much. Location is good and convenient.
Response from Property: 親愛的朵粉，非常開心看到您的評價。擁有用心服務的員工，是朵兒家的幸運，擁有您這樣有心的賓客，是朵兒家的福氣。朵兒家一直致力於為每一位賓客都帶去優質的入住服務體驗，滿意只是起點，驚喜和感動才是朵兒家的入住體驗。能夠變得簡單而不平凡，盼望您的旅途中，朵兒家能夠常伴。期待與您再次相遇，祝您生活愉快，事事順心！.
Guest User
Superior Double Room
Stayed in Sep 2024
Business travellers
9 reviews
5.0/5
Outstanding
Posted on Oct 12, 2024
Good location, acceptable breakfast and very friendly front desk and waiters
Response from Property: 感謝朵友的好評，亞朵是連鎖中端人文酒店，以閲讀和屬地攝影為主題，朵兒以打造第四空間，成就一種生活方式為願景，倡導鄰里服務，就是想要給您出門在外也猶如在家一樣的親切！
GREGORY
Superior Double Room
Stayed in Dec 2023
Business travellers
6 reviews
4.0/5
Very Good
Posted on Jan 19, 2024
Clean and spacious room. Note: some rooms have stairs between entrance (where washing machine, a cabinet, sink, fridge are located) and the rest of the room (bathroom, bed, desk areas).
Response from Property: When friends come from afar, Duoer is very happy. Duoer is very happy to serve the little master. The little master is very happy to like Duoer, and I also look forward to the next visit of the little master to come soon!
Chen Yee Peng 曾裕平
Superior Double Room
Stayed in Nov 2024
Couples
24 reviews
3.7/5
Posted on Dec 20, 2024
Spacious room
Response from Property: 每一份喜愛，都來自心靈深處的微笑和感動，能讓您滿意和不錯的感受，是朵兒的心願，朵兒會更加努力，感謝您的評價與支持。
孔山
Superior Double Room
Stayed in Sep 2022
Business travellers
27 reviews
3.2/5
Posted on Oct 28, 2022
The bedroom window doesn’t perfectly close, should be repaired. The it was a bit cold, the AC only cold air but we already the end of October.
Response from Property: 感謝您茫茫酒店選擇朵兒家，若有照顧不周之處還望親見諒，在住期間親有任何建議都可以告訴朵兒，朵兒一定第一時間為您解決。相信朵兒會努力做得更好，歡迎親隨時回來監督，期待與您下次再見~
Guest User
Superior Double Room
Stayed in Apr 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on May 27, 2024
goodgood
Response from Property: 您成為我們酒店的客人，是我們的榮幸。我們感謝您給我們好評，並非常期待您的下一次光臨。
Vikas
Superior Room (2 beds)
Stayed in Apr 2023
Business travellers
46 reviews
5.0/5
Outstanding
Posted on Aug 10, 2023
Good location
Response from Property: 感謝您 5 分的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望無錫東亭博樂詩亞朵酒店會是您回憶裏最温馨最獨特的那個！常回無錫東亭博樂詩亞朵酒店看看哦，祝君：安好！
Guest User
Superior Room (2 beds)
Stayed in Feb 2023
Business travellers
1 reviews
4.2/5
Very Good
Posted on Mar 19, 2023
Good hotel
Response from Property: 哈哈~總有不期而遇的温暖。看到您用心的點評，朵兒開心的都蹦起來啦，很高興能夠得到您的讚許，認可朵朵們精心為您準備的房間。朵朵家的位置離景區很近哦，出門就有地鐵和公交車呢，很方便的。朵朵家的大廳有一千多冊圖書呢，可以免費借閲異地歸還哦。很高興能夠在無錫與您相遇，您的鼓勵與支持，是推動朵兒前進的目標，朵兒會更加努力做好服務品質的。感謝您對亞朵的喜歡與欣賞，亞朵也喜歡小主您呢~歡迎您的下次入住哦
Anonymous User
Superior Double Room
Stayed in Jul 2023
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Aug 20, 2023
Facilities: The decoration style is small and fresh, relatively new decoration, washing machine and refrigerator are available. Hygiene: Very clean, toilet and bathroom separated Environment: The environment is great. It smells delicious as soon as you walk in. The waiter at the front desk greets you warmly. Service: Warm and thoughtful service
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Wuxi Dongting Bole Shiatour Hotel will be your memory. The warmest and most unique one! Come back to Wuxi Dongting Bole Shi Atour Hotel often, and I wish you well!
Guest User
Superior Double Room
Stayed in Jul 2023
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 13, 2023
unexpected trip The customer service called in advance to confirm the room and helped upgrade the room. The room has a washing machine, induction cooker, small refrigerator and other kitchen and bathroom facilities, as well as a humidifier and an electronic scale. It's really good. The whole room was very clean and hygienic, and it was a good trip with children. Give everyone a thumbs up for the service at Atour
Original TextTranslated by Google
Response from Property: Haha~ There is always unexpected warmth. Seeing your thoughtful comments, Duoer jumped up with joy. I am very happy to get your approval and acknowledge the room that Duoduo has carefully prepared for you. The location of Duoduo's home is very close to the scenic spot. There are subways and buses just outside, which is very convenient. There are more than a thousand books in the lobby of Duoduo's house, which can be borrowed and returned to other places for free. I am very happy to meet you in Wuxi. Your encouragement and support are the goals that push Duoer forward. Duoer will work harder to improve service quality. Thank you for your love and appreciation for Yaduo. Yaduo also likes you~Welcome to your next stay.
Guest User
Superior Room (2 beds)
Stayed in Sep 2023
Business travellers
77 reviews
5.0/5
Outstanding
Posted on Oct 28, 2023
The room is very large and has separate dry and wet areas. The location is not far from the subway station. The breakfast is rich in fruits. Overall it is very good.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Wuxi Dongting Bole Shiatour Hotel will be your memory. The warmest and most unique one! Come back to Wuxi Dongting Bole Shi Atour Hotel often, and I wish you well!
Guest User
Superior Double Room
Stayed in Sep 2023
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Oct 26, 2023
The breakfast is great, convenient for business trips, and the environment is good.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Wuxi Dongting Bole Shiatour Hotel will be your memory. The warmest and most unique one! Come back to Wuxi Dongting Bole Shi Atour Hotel often, and I wish you well!
Anonymous User
Superior Double Room
Stayed in Jul 2023
Other
15 reviews
1.7/5
Posted on Aug 16, 2023
The equipment is old and the room is small. The waiter kept urging me to give good reviews. poor! ! ! !
Original TextTranslated by Google
Response from Property: Thank you for choosing Duoer's hotel in Mangmang. I apologize for any lack of care. If you have any suggestions during your stay, you can tell Duoer. Duoer will definitely solve it for you as soon as possible. I believe that Duoer will work hard to do better. You are welcome to come back for supervision at any time. We look forward to seeing you next time.
Mengdie
Stayed in May 2023
Other
2 reviews
2.0/5
Posted on Jun 17, 2023
I have to give honest feedback. It was my first time staying here and the experience was terrible! It was very noisy outside at night. There was no way I could have missed this hotel, which is next to the main road, Xihu Road. I felt like I was sleeping on the side of the road all night. If you don't believe me, you can go and try it. I'm telling the truth. I didn't fall asleep all night, listening to the sound of cars coming and going on the road. It was just amazing.
Original TextTranslated by Google
Response from Property: Thank you for choosing Duoerjia in your hotel. I'm sorry that I couldn't provide you with a good stay experience. Our hotel is some distance away from Xihu Road, and there is a Bank of China in the middle. If you feel the room is noisy, you can contact Duo'er at the front desk to help you change the room. Our front desk is staffed 24 hours a day! We are very sorry that we could not meet your expectations. Please allow us to express our sincerest apologies to you. We are fortunate to know each other and hope to get to know each other. Looking forward to your next stay!
Guest User
Jimu Suite
Stayed in Apr 2023
Family
1 reviews
2.7/5
Posted on May 2, 2023
The smell in the room was very strong, even when the cupboard was opened. There were a lot of mosquitoes in the room. The child had been awake all night and slept for two hours. His lips were bitten and swollen. To be honest, this mattress was too stuffy to bear. , the child slept on the sofa one night, and it was the first time he had such a bad experience.
Original TextTranslated by Google
Response from Property: Thank you for choosing Duoerjia in your hotel. I'm sorry that I couldn't provide you with a good stay experience. Our hotel room is equipped with mosquito repellent liquid, which is placed in the closet. If it is not enough, you can call the front desk number "0" and our hotel partners will help you get two more to be delivered to the room. The mattress is from our Atour Hotel Plant, and the response is quite good. We disinfect the rooms after each guest and open the windows every day for ventilation. Because the cabinets are made of wood, there will be a woody smell. We are very sorry that we could not meet your expectations. Please allow us to express our sincerest apologies to you. We are fortunate to know each other and hope to get to know each other. Looking forward to your next stay!
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