#ChallengerAIWelcome
🙌 Meet the cutting-edge ConnectiveOne team: Sergíi Kravtsov, Mariia K., Максим Залюбовський, and Alexander Marholin on the #ChallengerAI 3.0 board!
🧰 ConnectiveOne is redefining and transforming the call center operator profession. Routine tasks are performed by AI agents, which communicate with customers through any existing channel: browser, WhatsApp, Facebook, Viber, Telegram, email, in-app messaging, voice, and more. Response time is just 3 seconds. Meanwhile, the operator oversees the AI’s work and responds from a single interface.
📌 The developers state that this approach frees up nearly half of the human workforce’s time, which can be redirected toward innovation and growth. Their solution is already used by Ukrainian companies such as Megogo, British American Tobacco, DTEK, Samsung, Foxtrot, and Apteka911, as well as international clients in Serbia, Croatia, Macedonia, Indonesia, the UK, Uzbekistan, and Azerbaijan.
The team aims to create true omnichannel functionality, where chats, emails, social media, phone calls, and even comments or “likes” can seamlessly merge into a single interface to better address customer needs.
We wish you an amazing innovation journey and are excited to share our expertise with you!
ConnectiveOne about Challenger AI:
💬 We see Challenger AI 3.0’s focus on AI innovation and scaling as a perfect match for ConnectiveOne's mission to build impactful CX software. As we expand internationally, we are committed to transforming customer experiences through cutting-edge AI solutions that empower both businesses and their teams. This program provides a unique opportunity to collaborate with experts who understand the technical challenges, strategic growth opportunities, and the importance of creating value-added, truly omnichannel CX tools. We’re eager to refine our product and scale its impact together.