Getting a service for your Apple product after its warranty has expired
Find out more about your options for getting a service and parts for Apple devices that are past their warranty period.
Owners of iPhone, iPad, iPod, Mac, Apple TV, Apple Watch, AirPods, Apple Vision Pro and Beats products may obtain a service and parts from Apple service providers for a minimum of 5 years* from when Apple last distributed the product for sale.
Service and parts may be obtained for longer, as required by law or for up to 7 years*, subject to parts availability. Additionally, Mac laptops may be eligible for an extended battery-only repair period for up to 10 years from when the product was last distributed for sale, subject to parts availability.
Apple discontinues hardware service for certain technologically obsolete products. Your product is supported by ongoing OS updates and backed by a network of more than 5,000 Apple-certified repair locations that you can count on if something unexpected happens.
* In some countries and regions, certain service parts may not be available due to local laws or material restrictions.
Apple and the environment
Apple products are designed to be long-lasting. They are made of durable materials that are heavily tested in our Reliability Testing Lab. The longer you use your product, the better it is for the planet. For more information about Apple and the environment, visit www.apple.com/au/environment.
About vintage products
Products are considered vintage when Apple stopped distributing them for sale more than 5 and less than 7 years ago.
For products purchased in France, see Statutory Warranties of Seller and Spare Parts (PDF). Owners of a new iPhone or Mac laptop purchased after 31 December 2020, in France, may obtain service and parts from Apple or Apple service providers for 7 years from the date the product model was last supplied by Apple for distribution into France.
Find out which products are vintage:
About obsolete products
Products are considered obsolete when Apple stopped distributing them for sale more than 7 years ago. Monster-branded Beats products are considered obsolete regardless of when they were purchased.
Apple discontinues all hardware service for obsolete products and service providers cannot order parts for obsolete products. Mac laptops may be eligible for an extended battery-only repair period for up to 10 years from when the product was last distributed for sale, subject to parts availability.
Find out which products are obsolete:
Mac products vintage worldwide
Mac laptops
MacBook Air (11-inch, Early 2015)
MacBook Air (Retina, 13-inch, 2018)
MacBook Pro (13-inch, 2017, 2 TBT3)
MacBook Pro (13-inch, 2017, 4 TBT3)
MacBook Pro (13-inch, 2018, 4 TBT3)
MacBook Pro (13-inch, 2019, 4 TBT3)
MacBook Pro (15-inch, 2017)
MacBook Pro (15-inch, 2018)
MacBook Pro (Retina, 15-inch, Mid 2015)
MacBook (Retina, 12-inch, 2017)
Mac desktops
iMac (21.5-inch, Early 2013)
iMac (Retina 4K, 21.5-inch, 2017)
iMac (Retina 5K, 27-inch, Mid 2015)
iMac (Retina 5K, 27-inch, 2017)
Mac mini (Late 2014)
Mac Pro (Mid 2012)
Peripherals
AirPort Express 802.11n (1st generation)
Mac products obsolete worldwide
Mac laptops
iBook
iBook (800 MHz 32 VRAM)
iBook (900 MHz 32 VRAM)
iBook (14.1 LCD)
iBook (14.1 LCD 900 MHz 32VRAM)
iBook (14.1 LCD 16 VRAM)
iBook (14.1 LCD 32 VRAM)
iBook (16 VRAM)
iBook (Opaque 16 VRAM)
iBook (32 VRAM)
iBook Special Edition (FireWire)
iBook (Dual USB)
iBook (FireWire)
iBook (Late 2001)
iBook G4 [original]
iBook G4 (Early 2004)
iBook G4 (12-inch, Late 2004)
iBook G4 (14-inch)
iBook G4 (14-inch, Early 2004)
iBook G4 (14-inch, Late 2004)
iBook G4 (12-inch, Mid 2005)
iBook G4 (14-inch, Mid 2005)
MacBook (13-inch)
MacBook (13-inch, Late 2006)
MacBook (13-inch, Mid 2007)
MacBook (13-inch, Late 2007)
MacBook (13-inch, Early 2008)
MacBook (13-inch, Late 2008)
MacBook (13-inch, Aluminium, Late 2008)
MacBook (13-inch, Early 2009)
MacBook (13-inch, Mid 2009)
MacBook (13-inch, Late 2009)
MacBook (13-inch, Mid 2010)
MacBook (Retina, 12-inch, Early 2015)
MacBook (Retina, 12-inch, Early 2016)
MacBook Air [original]
MacBook Air (Late 2008)
MacBook Air (Mid 2009)
MacBook Air (11-inch, Late 2010)
MacBook Air (11-inch, Early 2014)
MacBook Air (13-inch, Late 2010)
MacBook Air (11-inch, Mid 2011)
MacBook Air (13-inch, Mid 2011)
MacBook Air (11-inch, Mid 2012)
MacBook Air (13-inch, Mid 2012)
MacBook Air (11-inch, Mid 2013)
MacBook Air (13-inch, Mid 2013)
MacBook Air (13-inch, Early 2014)
MacBook Air (13-inch, Early 2015)
MacBook Pro (13-inch, Mid 2010)
MacBook Pro (13-inch, Early 2011)
MacBook Pro (15-inch, Early 2011)
MacBook Pro (17-inch, Early 2011)
MacBook Pro [original]
MacBook Pro (13-inch, Mid 2009)
MacBook Pro (15-inch, Glossy)
MacBook Pro (15-inch, 2.53GHz, Mid 2009)
MacBook Pro (15-inch, Mid 2009)
MacBook Pro (15-inch, 2.4/2.2GHz)
MacBook Pro (15-inch, Core 2 Duo)
MacBook Pro (15-inch, Early 2008)
MacBook Pro (15-inch, Late 2008)
MacBook Pro (15-inch, Mid 2010)
MacBook Pro (17-inch)
MacBook Pro (17-inch, Core 2 Duo)
MacBook Pro (17-inch, 2.4GHz)
MacBook Pro (17-inch, Early 2008)
MacBook Pro (17-inch, Late 2008)
MacBook Pro (17-inch, Early 2009)
MacBook Pro (17-inch, Mid 2009)
MacBook Pro (17-inch, Mid 2010)
MacBook Pro (13-inch, Late 2011)
MacBook Pro (15-inch, Late 2011)
MacBook Pro (17-inch, Late 2011)
MacBook Pro (13-inch, Mid 2012)
MacBook Pro (15-inch, Mid 2012)
MacBook Pro (13-inch, 2016, 2 TBT3)
MacBook Pro (13-inch, 2016, 4 TBT3)
MacBook Pro (15-inch, 2016)
MacBook Pro (Retina, 13-inch, Late 2012)
MacBook Pro (Retina, 13-inch, Early 2013)
MacBook Pro (Retina, 13-inch, Late 2013)
MacBook Pro (Retina, 13-inch, Mid 2014)
MacBook Pro (Retina, 15-inch, Mid 2012)
MacBook Pro (Retina, 15-inch, Early 2013)
MacBook Pro (Retina, 15-inch, Late 2013)
MacBook Pro (Retina, 15-inch, Mid 2014)
MacBook Pro (Retina, 13-inch, Early 2015)
PowerBook 100 to PowerBook 540c (all models)
PowerBook 1400 (all models)
PowerBook 2400 to 5300cs (all models)
PowerBook Duo Dock (all models)
PowerBook Duo (all models)
PowerBook (FireWire)
PowerBook G3
PowerBook G3 (Bronze Keyboard)
PowerBook G3 Series
PowerBook G4
PowerBook G4 (DVI)
PowerBook G4 (Gigabit Ethernet)
PowerBook G4 (1GHz/867MHz)
PowerBook G4 (12-inch)
PowerBook G4 (12-inch, 1.33Ghz)
PowerBook G4 (12-inch DVI)
PowerBook G4 (15-inch, 1.5/1.33Ghz)
PowerBook G4 (15-inch 1.67/1.5Ghz)
PowerBook G4 (15-inch, FW800)
PowerBook G4 (17-inch)
PowerBook G4 (17-inch 1.33Ghz)
PowerBook G4 (17-inch, 1.5Ghz)
PowerBook G4 (15-inch, 1.67/1.5Ghz)
PowerBook G4 (17-inch, 1.67Ghz)
PowerBook G4 (12-inch, 1.5Ghz)
PowerBook G4 (15-inch, Double-Layer SD)
PowerBook G4 (17-inch, Double-Layer SD)
Mac desktops
Apple I
Apple II (all models)
Apple III
Apple Network Server (all models)
Apple Workgroup Server (all models)
eMac [original]
eMac (ATI Graphics)
eMac (USB 2.0)
eMac (2005)
iMac 233 MHz
iMac 266/333 MHz
iMac 350 MHz
iMac G5 (17-inch)
iMac G5 ALS (17-inch)
iMac G5 (20-inch)
iMac G5 ALS (20-inch)
iMac 400 MHz DV
iMac 400 MHz DV (Special Edition)
iMac (Flat Panel)
iMac (17-inch, Flat Panel)
iMac (17-inch Flat Panel, 1GHz)
iMac (Summer 2000)
iMac (Summer 2000) DV
iMac (Summer 2000) DV Special Edition
iMac (Summer 2001)
iMac (Early 2001)
iMac (Flat Panel 2003)
iMac (USB 2.0)
iMac G5 (17-inch, iSight)
iMac (17-inch, Early 2006)
iMac (17-inch, Mid 2006)
iMac (17-inch, Late 2006)
iMac (17-inch, Late 2006 CD)
iMac (20-inch, Early 2006)
iMac (20-inch, Late 2006)
iMac (20-inch, Mid 2007)
iMac (20-inch, Early 2008)
iMac (20-inch, Early 2009)
iMac (20-inch, Mid 2009)
iMac (21.5-inch)
iMac (21.5-inch, Late 2009)
iMac (21.5-inch, Mid 2010)
iMac (21.5-inch, Mid 2011)
iMac (21.5-inch, Late 2011)
iMac (21.5-inch, Late 2012)
iMac (21.5-inch, Late 2013)
iMac (27-inch, Late 2013)
iMac (21.5-inch, Mid 2014)
iMac (21.5-inch, Late 2015)
iMac (Retina 5K, 27-inch, Late 2014)
iMac (Retina 4K, 21.5-inch, Late 2015)
iMac (Retina 5K, 27-inch, Late 2015)
iMac (24-inch)
iMac (24-inch, Mid 2007)
iMac (24-inch, Early 2008)
iMac (24-inch, Early 2009)
iMac (27-inch, Late 2009)
iMac (27-inch, Mid 2010)
iMac (27-inch, Mid 2011)
iMac (27-inch, Late 2012)
iMac G5 (20-inch, iSight)
Lisa
Lisa 2
Mac mini [original]
Mac mini (Late 2005)
Mac mini (Early 2006)
Mac mini (Late 2006)
Mac mini (Mid 2007)
Mac mini (Early 2009)
Mac mini (Late 2009)
Mac mini (Mid 2010)
Mac mini Server (Mid 2010)
Mac mini (Mid 2011)
Mac mini Server (Mid 2011)
Mac mini (Late 2012)
Mac mini Server (Late 2012)
Mac Pro
Mac Pro (Early 2008)
Mac Pro (Early 2009)
Mac Pro (Mid 2010)
Macintosh 128K/512K/512Ke
Macintosh Centris (all models)
Macintosh Classic; Macintosh Classic II
Macintosh Colour Classic/Colour Classic II
Macintosh II (all models)
Macintosh LC (all models)
Macintosh Plus
Macintosh Portable
Macintosh Quadra (all models)
Macintosh Quadra/Centris (all models)
Macintosh SE (all models)
Macintosh Server G3
Macintosh Server G3 (Blue and White)
Macintosh Server G4 (Digital Audio)
Macintosh Server G4 (QuickSilver)
Macintosh Server G4 (Mirrored Drive Doors)
Macintosh Server G4 (AGP Graphics)
Macintosh Server G4 (Gigabit Ethernet)
Macintosh Server G4 (QuickSilver 2002)
Macintosh XL
Performa (all models)
Power Mac G4 (AGP Graphics)
Power Mac G4 (Gigabit Ethernet)
Power Mac G4 (PCI Graphics)
Power Mac G4 (Digital Audio)
Power Mac G4 (QuickSilver)
Power Mac G4 (QuickSilver 2002)
Power Mac G4 (QuickSilver 2002ED)
Power Mac G4 (FW 800)
Power Mac G4 (Mirrored Drive Doors)
Power Mac G4 (Mirrored Drive Door 2003)
Power Mac G4 Cube
Power Mac G5 [original]
Power Mac G5 (June 2004)
Power Mac G5 (Late 2004)
Power Mac G5 (Early 2005)
Power Mac G5 (Late 2005)
Power Macintosh 4400 to 9600 (all models)
Power Macintosh G3 (Blue and White)
Twentieth Anniversary Macintosh
Xserve [original]
Xserve (Cluster Node)
Xserve G5
Xserve G5 (January 2005)
Xserve RAID
Xserve RAID (SFP)
Xserve RAID (SFP Late 2004)
Xserve (Slot Load)
Xserve (Late 2006)
Xserve (Early 2008)
Xserve (Early 2009)
Peripherals
1.44 Apple SuperDrive/HDI-20 Disk Drive
A1016 Apple Wireless Keyboard
AirPort Base Station (Graphite)
AirPort Base Station (Dual Ethernet)
AirPort Card
AirPort Express [original]
AirPort Extreme Base Station (Early 2003)
AirPort Extreme 802.11n (1st generation)
AirPort Extreme 802.11n (2nd generation)
AirPort Extreme 802.11n (3rd generation)
AirPort Extreme 802.11n (4th generation)
AirPort Extreme 802.11n (5th Gen)
AirPort Extreme [original]
Apple 3.5 Drive; Apple PC 5.25 Drive
Apple Basic Color Monitor
Apple Battery Charger
Apple CD Products (all models)
Apple Cinema Display (original)
Apple Cinema Display ADC
Apple Cinema Display (20-inch)
Apple Cinema Display (20-inch DVI)
Apple Cinema Display (23-inch DVI)
Apple Cinema Display (20-inch DVI, Late 2005)
Apple Cinema Display (20-inch DVI, Early 2007)
Apple Cinema Display (23-inch DVI, Late 2005)
Apple Cinema Display (23-inch DVI, Early 2007)
Apple Cinema Display (30-inch DVI)
Apple Cinema Display (30-inch DVI, Late 2005)
Apple Cinema Display (30-inch DVI, Early 2007)
Apple Cinema HD Display (23-inch)
Apple Cinema HD Display (30-inch)
Apple Desktop Bus Keyboard
Apple High-Res Monochrome Monitor
Apple LED Cinema Display (24-inch)
Apple Macintosh Portrait Display
Apple Monochrome Monitor
Apple Multiple Scan Display (all models)
Apple OneScanner; Apple Color OneScanner
Apple Personal Modem
Apple Data Modem (all models)
Apple QuickTake (all models)
Apple Standard Keyboards (all models)
Apple Studio Display 15-inch (all models)
Apple Studio Display 15 ADC
Apple Studio Display 17
Apple Studio Display 17 ADC
Apple Studio Display 17 LCD
Apple Studio Display 21
AppleColor Monitor (all models)
AppleVision Displays (all models)
Color StyleWriter (all models)
ColorMonitor II (all models)
ColorSynch Display (all models)
DDS-DC 4mm Tape Drive
Disk II; Disk III
DuoDisk
Tape Backup 40SC
eMate 300
Extended Keyboards (all models)
External Hard Drive SC
External SCSI Hard Drive
GeoPort
ImageWriter (all models)
iSight
LaserWriter Pro (all models)
LaserWriter; LaserWriter II (all models)
LED Cinema Display (27-inch)
Macintosh Disk Drive
MacBook Pro (Retina, 13-inch)
MacBook Pro (Retina, 15-inch)
Monitor II (all models)
Newton MessagePad (all models)
Performa/Performa Plus (all models)
Personal LaserWriter (all models)
StyleWriter (all models)
Thunderbolt Display (27-inch)
Time Capsule 802.11n (1st generation)
Time Capsule 802.11n (2nd generation)
Time Capsule 802.11n (3rd generation)
Time Capsule 802.11n (4th Gen)
Two Page Monochrome Monitor
UniDisk (all models)
iPod products vintage worldwide
iPod touch (4th generation)
iPod touch (6th generation)
iPod products obsolete worldwide
iPod (5th generation)
iPod (5th generation, Late 2006)
iPod (Click Wheel)
iPod (Dock Connector)
iPod (Scroll Wheel)
iPod (Touch Wheel)
iPod classic (80 GB and 160 GB, 2007)
iPod classic (120 GB)
iPod classic (160GB)
iPod Hi-Fi
iPod with colour display
iPod mini
iPod nano
iPod nano (2nd generation)
iPod nano (3rd generation)
iPod nano (4th generation)
iPod nano (5th generation) 8 GB, 16 GB
iPod nano (6th generation)
iPod nano (7th generation)
iPod nano (7th generation, Mid 2015)
iPod photo
iPod photo (Early 2005)
iPod shuffle
iPod shuffle (2nd generation)
iPod shuffle (2nd generation, Late 2007)
iPod shuffle (2nd generation, Late 2008)
iPod shuffle (3rd generation)
iPod shuffle (4th generation)
iPod shuffle (4th generation, Late 2012)
iPod shuffle (4th generation, Mid 2015)
iPod Special Edition U2
iPod touch
iPod touch (2nd generation, 2008)
iPod touch (2nd generation, 2009)
iPod touch (2nd generation) 8 GB
iPod touch (3rd generation) 32 GB, 64 GB
iPod touch (4th generation)
iPod touch (5th generation)
iPod touch (5th generation, 16GB, Mid 2013)
iPhone products vintage worldwide
iPhone 4 (8 GB)
iPhone 5
iPhone 6s Plus
iPhone SE
iPhone 8 Red
iPhone 8 Plus Red
iPhone X
iPhone XS Max
iPhone products obsolete worldwide
iPhone
iPhone 3G (China mainland) 8 GB
iPhone 3G 8 GB, 16 GB
iPhone 3GS (China mainland) 16 GB, 32 GB
iPhone 3GS (8 GB)
iPhone 3GS 16 GB, 32 GB
iPhone 4 CDMA
iPhone 4 CDMA (8 GB)
iPhone 4 16 GB, 32 GB
iPhone 4 GSM (8GB), Black
iPhone 4s
iPhone 4s (8 GB)
iPhone 5c
iPhone 5s
iPhone 6
iPhone 6 Plus
iPhone 6s (32GB)
iPhone 6s Plus (32GB)
iPad products vintage worldwide
iPad Air Cellular
iPad Air Cellular (TD LTE)
iPad Air 2 Wi-Fi
iPad Air 2 Wi-Fi + Cellular
iPad mini 2 Wi-Fi
iPad mini 2 Wi-Fi + 4G, GSM + CDMA
iPad mini 4 Wi-Fi
iPad mini 4 Wi-Fi + Cellular
iPad Pro 10.5-inch Wi-Fi
iPad Pro 10.5-inch, Wi-Fi + Cellular
iPad Pro 12.9-inch (2nd generation) Wi-Fi
iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular
iPad Wi-Fi + 4G, CDMA
iPad Wi-Fi + 4G, GSM
iPad (5th generation) Wi-Fi
iPad (5th generation) Wi-Fi + Cellular
iPad (6th generation) Wi-Fi
iPad (6th generation) Wi-Fi + Cellular
iPad products obsolete worldwide
iPad Air Wi-Fi
iPad Air Wi-Fi + Cellular
iPad Air Wi-Fi + Cellular (TD LTE)
iPad mini Wi-Fi, 16GB, Grey
iPad mini Wi-Fi + Cellular, 16GB, Grey
iPad mini Wi-Fi + Cellular, MM, 16GB, Grey
iPad mini Wi-Fi
iPad mini Wi-Fi + Cellular
iPad mini Wi-Fi + Cellular (MM)
iPad mini 3 Wi-Fi
iPad mini 3 Wi-Fi + Cellular
iPad mini 3 Wi-Fi + Cellular (TD-LTE)
iPad (4th generation) Wi-Fi
iPad (4th generation) Wi-Fi + Cellular
iPad (4th generation) Wi-Fi + Cellular (MM)
iPad [original]
iPad 3G
iPad (3rd generation) Wi-Fi
iPad (3rd generation) Wi-Fi + Cellular
iPad (3rd generation) Wi-Fi + Cellular (VZ)
iPad Wi-Fi
iPad Wi-Fi + 3G
iPad Wi-Fi + 4G
iPad Wi-Fi + 4G (Verizon)
iPad 2 Wi-Fi
iPad 2 Wi-Fi + 3G
iPad 2 Wi-Fi + 3G (Verizon)
iPad Pro 9.7-inch Wi-Fi
iPad Pro 9.7-inch Wi-Fi + Cellular
iPad Pro 12.9-inch Wi-Fi
iPad Pro 12.9-inch Wi-Fi + Cellular
Beats products vintage in the US and obsolete in the rest of the world
Beatbox Portable (2nd generation)
Beats Pro
BeatsX
Beats X (Defiant Black-Red)
Pill 2.0
Powerbeats (1st generation)
Solo3 Wireless, Blade Grey
Solo3 Wireless, Mickey’s 90th
Tour (2nd generation)
urBeats 3
urBeats 3 (Lightning)
Beats products obsolete worldwide
Beats products
Beatbox Portable (1st generation)
Beatbox Portable (3rd generation)
Beatbox Portable 2
Executive
Pill 1.0
Pill XL 1
Powerbeats2
Powerbeats2 Wireless
Pro, black
Pro, white
Solo2
Solo2 Wireless
Solo HD
Studio Wireless
Tour 2.5
Wireless (1.5)
Monster-branded products
Beatbox
Diddybeats
Heartbeats (1st generation)
Heartbeats (2nd generation)
Heartbeats (2nd generation), black
Heartbeats (2nd generation), white
iBeats
Mixr, black
Mixr, white
Mixr 1
Powerbeats (1st generation), black
Powerbeats (1st generation), red
Powerbeats (1st generation), white
Pro, black
Pro, Detox
Pro, white
Solo (1st generation), black
Solo (1st generation), white
Solo (1st generation), HTC white
Solo HD, black
Solo HD, black-gold
Solo HD, purple
Solo HD, red
Solo HD, white
Solo HD, Yao Ming
Studio (1st generation)
Studio (1st generation), Red Sox
Studio (1st generation), black
Studio (1st generation), blue
Studio (1st generation), green
Studio (1st generation), orange
Studio (1st generation), pink
Studio (1st generation), purple
Studio (1st generation), red
Studio (1st generation), Red Sox
Studio (1st generation), silver
Studio (1st generation), white
Studio (2nd generation)
Tour (1st generation)
Tour (1st generation), black
Tour (1st generation), white
urbeats (1st generation), black
urBeats (1st generation), matt white
Wireless (1.5), black
Wireless (1.5), white
Wireless (1st generation)
Apple Watch products vintage worldwide
Apple Watch Series 1, Aluminium (2nd generation), 38mm
Apple Watch Series 1, Aluminium (2nd generation), 42mm
Identify your Apple Watch model
Apple Watch products obsolete worldwide
Apple Watch (1st generation), 38mm
Apple Watch (1st generation), 42mm
Apple Watch Edition (1st generation), 38mm
Apple Watch Edition (1st generation), 42mm
Apple Watch Hermès (1st generation), 38mm
Apple Watch Hermès (1st generation), 42mm
Apple Watch Series 2, Aluminium (2nd generation), 38mm
Apple Watch Series 2, Aluminium (2nd generation), 42mm
Apple Watch Series 2, Stainless Steel (2nd generation), 38mm
Apple Watch Series 2, Stainless Steel (2nd generation), 42mm
Apple Watch Sport (1st generation), 38mm
Apple Watch Sport (1st generation), 42mm
Apple Watch Stainless Steel (1st generation), 38mm
Apple Watch Stainless Steel (1st generation), 42mm
Identify your Apple Watch model
AirPods products vintage worldwide
AirPods (1st generation)
Apple TV products obsolete worldwide
Apple TV (1st generation)
Apple TV (2nd generation)
Apple TV (3rd generation)
Apple TV HD (Early 2016, sold with Siri Remote (1st generation) without white ring on Menu button)