Find answers and ask questions in the Apple Support Community
Search the Apple Support Community for answers or post a new question.
Use the “Search or ask a question” bar to quickly find answers and ask new questions in the Apple Support Community. If you’re signed in, you can ask a new question by clicking “Ask the community” in the top right-hand corner of any page.
To ask a question from the home page:
Type your question in the "Search or ask a question" bar. Try to limit the question to one short sentence. You’ll be able to provide more details in the next few steps.
Review the list of similar questions to see if any of them sound like yours. You may be able to find an answer without having to post a new question and waiting for other members to respond.
If you can't see what you need, click "Ask the community". Make sure that you’re signed in with your Apple Account email address or phone number.
On the next page, you can create a new post. It’s helpful to include details such as product specs, software version numbers, actions that cause the issue and any troubleshooting you’ve already done. Please also bear in mind the community etiquette guidelines.
Next, choose the device that your question is about and a topic.
Click Post. Your question will be posted to the community for the topic you’ve selected. Other members will then be able to view and answer it.
To help you track responses, you’ll be subscribed to receive email notifications automatically for any questions you ask or respond to. To set up your email notifications, select your avatar image in the top right and choose Preferences.
Encourage helpful community members by upvoting helpful content. This matches questions with quality answers and allows you to share your feedback so the whole community can benefit from valuable content.
