Manual Actions report

Recommended actions

Review Google's Spam policies on user-generated spam, documentation on preventing comment spam and free host spam, and how to fix hacked pages, then follow these steps to identify and correct the violation(s) on your site:

1. Identify pages on your site where users, visitors, or other third-parties could add content or interact with: these could be your forums, guestbooks, social media platforms, file uploader, free hosting services, or internal search pages that users can send queries to.
2. Review the example URLs in the messages you received in the Search Console Messages center or by email to gain a better sense of where the spammy content appears. In addition, please search your site for unexpected or spammy content using the "site:" operator in Google search, adding commercial or adult keywords that are unrelated to your site's topic. For example, search for [site:your-domain-name viagra] or [site:your-domain-name free movie watch online] to detect the irrelevant content on your site. Search for things such as:
   • Out-of-context text or off-topic links with the sole purpose of promoting a third-party website or service (for example, "Free movie download" or "watch online”)
   • Gibberish or text that appears to be auto-generated
   • Comments or information submitted by users with unrealistic, commercial-sounding keywords; that is, user names like "Discount Insurance" that don't sound like real usernames and link to unrelated sites
   • Internal search results where the user's query appears geared at promoting a third-party website or service
3. Monitor your web server log files for sudden unexpected or unexplained traffic spikes, especially for newly created pages. Look for any URLs with keywords in URL patterns that are completely irrelevant to your website. You can see your top clicked pages in Google Search by using the Performance report for Search.
4. Remove any inappropriate content and block obviously inappropriate third-party content from being published to your platform with a list of spammy terms (such as streaming, download, adult, gambling, or pharma terms).
5. Where appropriate, use these guides:
   • Prevent user-generated spam on your site
   • Marking user-generated content links with rel=”ugc”
   • Fixing hacked pages
6. Consider consolidating your interactive content into a concentrated file path for easier maintenance and spam detection.
7. When you're sure that your site is no longer in violation of our spam policies, select Request Review on the Manual Actions report.
8. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account — we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our spam policies, we'll revoke the manual action.
9. In the meanwhile, it is also recommended to continue actively monitoring and cleaning up such spammy content, improve your site's system and fix system vulnerability to prevent such spam in the future.

Google has detected spam on your pages submitted by site visitors. Typically, this kind of spam is found on forum pages, guestbook pages, or in user profiles.

Matt Cutts explains the "User-Generated Spam" manual action

Recommended actions

Review the Google's policies on user-generated spam, then follow these steps to identify and correct the violation(s) on your site:

1. Users commonly add content to sites in forums, blog comments, and user profiles. Identify pages on your site where users could have added content.
2. Look for profiles with commercial usernames like "Discount Insurance” or posts with advertisements, off-topic links, or gibberish text. Check these areas for the following:
   • Posts or profiles that look like advertisements
   • Posts or profiles with out-of-context or off-topic links
   • Posts or profiles with commercial usernames — names like "Discount Insurance," that don't sound like real human names — that link to unrelated sites
   • Posts or profiles that appear to be automatically generated (not written by a real user)
3. Search your site for unexpected or spammy content using the site: operator in Google search, adding commercial or adult keywords that are unrelated to your site's topic. For example, search for [site:example.com viagra] to search for the term "viagra" on your site.
4. Remove any inappropriate content.
5. Consider implementing measures to prevent user-generated spam.
6. When you're sure that your site is no longer in violation of our spam policies, select Request Review on the Manual Actions report.
7. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account — we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our spam policies, we'll revoke the manual action.

A significant fraction of sites hosted on your free web hosting service are spammy.

Google tries to be precise when taking manual action related to spam. However, if a significant fraction of the pages on a given web hosting service are spammy, we may take manual action on the whole service.

Recommended actions

1. Get tips for preventing and identifying abuse of your service.
2. Remove any existing spammy accounts from your service.
3. Contact the technical team at your hosting service and tell them about the manual action.
4. When you're satisfied that your site follows our spam policies, select Request Review on the Manual Actions report.
5. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account — we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our spam policies, we'll revoke the manual action.

Google has detected that some of the markup on your pages may be using techniques that are outside our structured data guidelines, for example: marking up content that is invisible to users, marking up irrelevant or misleading content, or other manipulative behavior.

Here are some of the structured data issues that might apply to your site:

Recommended actions

1. Make sure that the markup on your site meets Google's structured data guidelines if you would like it featured in Google search results. This might require updating existing markup or removing any markup that violates our guidelines.
2. When you've made these changes, select Request Review on the Manual Actions report.
3. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account — we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our guidelines, we'll revoke the manual action.

Google has detected a pattern of unnatural, artificial, deceptive, or manipulative links pointing to your site. Buying links or participating in link schemes in order to manipulate ranking in Google Search results is a violation of our spam policies. This can result in some or all of your site getting a manual action.

Matt Cutts and Alex explain the "Unnatural links to your site" manual action

Recommended actions

First, review Google's link spam policy.

Next, follow the steps below to identify and correct the violation(s):

1. Download a list of links to your site from Search Console. You can download your links arranged either by hostname (Top linking sites > Export) or in chronological order (Links report > Export external links > Latest links).
2. Check this list for any links that violate our link spam policy. If the list is large, start by looking at the sites that link to you the most, or links that were created recently (in the last few months).
3. For any links that violate our spam policies, contact the owner of that site and ask that they either remove the links or prevent them from passing PageRank, such as by adding a rel=”nofollow” or a more specific attribute.
4. Use the Disavow links tool in Search Console to disavow any links that you could not get removed. We often see the Disavow links tool used incorrectly so keep the following things in mind when using the tool:
   • If you can get a backlink removed, make a good-faith effort to remove the link first. Blindly adding all backlinks to the disavow file is not considered a good-faith effort, and will not be enough to make your reconsideration request successful.
   • For multiple links from the same domain to your site, use the "domain:" operator in the disavow file for convenience.
   • Make sure that you don't disavow organic links to your site.
   • Simply disavowing all backlinks without attempting to remove them might lead to rejection of your request.
5. When you've removed or disavowed the artificial links, select Request Review on the Manual Actions report. Include documentation about the links you've had removed and an explanation of any links you were unable to remove, to help us process your request.
6. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account — we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our spam policies, we'll revoke the manual action.

Google has detected a pattern of unnatural artificial, deceptive, or manipulative outbound links on your site. Buying links or participating in link schemes in order to manipulate ranking in Google Search results is a violation of Google's spam policies.

Recommended actions

First, review Google's link spam policy.

Next, follow the steps below to identify and correct the violation(s) on your site:

1. Identify any links on your site that were paid for or that appear to violate our link spam policy, such as excessive link exchanges.
2. Either remove these links, or change them so that they no longer pass PageRank, for example by adding a rel=”nofollow” or a more specific attribute, or by redirecting them through a page blocked by robots.txt.
3. When you're sure that your site is no longer in violation of our spam policies, select Request Review on the Manual Actions report. Provide examples of bad content that you removed and good content that you added.
4. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account — we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our spam policies, we'll revoke the manual action.

Google has detected low-quality pages or shallow pages on your site. Here are a few common examples of pages that often have thin content with little or no added value:

• Thin affiliate pages
• Content from other sources. For example: scraped content or low-quality guest blog posts
• Doorways

These techniques don't provide users with substantially unique or valuable content, and are in violation of our spam policies.

Matt Cutts explains the "Thin Content with little or no added value" manual action.

Recommended actions

First, review the following sections of our spam policies:

• Thin affiliate pages
• Scraped content
• Doorways

Next, follow the steps below to identify and correct the violation(s) on your site:

1. Check for content on your site that duplicates content found elsewhere.
2. Check for thin content pages with affiliate links on your site.
3. Check for doorway pages on your site.
4. If your site contains any of these types of content, think about whether your site provides significant added value for your users. 
   Tip: Consider asking friends or family — real people not affiliated with your site — to use or critique your site to get ideas for improving it.
5. Improve your website so that it provides significant value for your users.
6. When you're sure that your site is no longer in violation of our spam policies, select Request Review on the Manual Actions report. Provide examples of bad content that you removed and good content that you added.
7. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account — we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our spam policies, we'll revoke the manual action.

Your site may be showing different pages to users than are shown to Google, or redirecting users to a different page than Google saw. Cloaking and sneaky redirects are a violation of Google's spam policies.

Matt Cutts explains cloaking

Recommended actions

First, review Google's spam policies on cloaking and sneaky redirects.

Next, follow the steps below to identify and correct the violation(s) on your site:

1. Use the URL Inspection tool in Search Console to fetch pages from the affected area of your site.
2. Compare the content fetched by Google to the content seen by a human user (you!) when visiting the site.
3. If the content differs, identify and remove the part of your site that's serving different content to Google and users. This will require looking through your site's code on the server.
4. Check for URLs on your site that redirect users to somewhere other than where they expected to go.
5. Check for URLs on your site that redirect conditionally, for example that redirect only users coming from Google search, or only users coming from a particular range of IP addresses.
6. If your site redirects users in any of these ways, identify and remove the part of your site that generates these redirects. This will require looking through your site's code on the server.
   Tip: These types of redirects are often written in JavaScript or in your .htaccess file. You might also check your content management system and any plugins.
7. When you're sure that your site is no longer in violation of our spam policies, select Request Review on the Manual Actions report.
8. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account — we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our spam policies, we'll revoke the manual action.

The site appears to use aggressive spam techniques such as scaled content abuse, cloaking, and/or other repeated or egregious violations of Google's spam policies.

Recommended actions

1. Update your site so that it no longer violates Google's spam policies.
2. When you're sure that your site is no longer in violation of our spam policies, select Request Review on the Manual Actions report. Provide examples of bad content that you removed and good content that you added.
3. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account — we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our spam policies, we'll revoke the manual action.

Some of your site's images may display differently in Google's search results than when viewed on your site. Cloaking is the practice of presenting different content to human users than to search engines. Cloaking is considered a violation of Google's spam policies because it provides our users with different results than they expected. Cloaking images can provide a bad user experience for Google image search results, as obscured images and mismatched thumbnails do not present the user with the image that they are searching for.

Examples of cloaked images

Here are some examples of image cloaking behavior:

• Serving images to Google that are obscured by another image, for example: a block of text blocking an image.
• Serving images to Google that are different than the image served to a page visitor.

If you need to block images from Google search results, use the method described below.

Recommended actions

1. Ensure that your site displays exactly the same images to users on your site and in Google search results. Cloaking is acceptable only for opting out of image search inline linking as detailed below.
2. When you're sure that your site's images are exactly the same whether viewed directly on your site or from Google search results, select Request Review on the Manual Actions report.
3. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account; we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our spam policies, we'll revoke the manual action.

Some of your pages may contain hidden text or keyword stuffing, techniques that are not allowed by Google's spam policies.

Matt Cutts and Nelson explain what it means if your site has a manual action labeled as "Hidden text and/or keyword stuffing" and what you can do to fix it.

Recommended actions

First, review Google's spam policies on hidden text and keyword stuffing.

Next, follow the steps below to identify and correct the violation(s) on your site:

1. Use the URL Inspection tool in Search Console to check for content that's visible to our crawler but isn't visible to a human user (you!) when visiting the site.
2. Check for text that's the same, or similar, color as the background of the webpage.
   Tip: You can often reveal such text by selecting all the text on the page, for example by pressing Ctrl + A or Command + A.
3. Check for any text hidden using CSS styling or positioning.
4. Remove or re-style any hidden text so that it's equally discoverable by search engine crawlers and by human users.
5. Check for lists or paragraphs of repeated words without any context.
6. Check <title> tags and alt text for strings of repeated words.
7. Remove any such words or other instances of keyword stuffing.
8. When you're sure your site is no longer in violation of our spam policies, select Request Review on the Manual Actions report.
9. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account — we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our spam policies, we'll revoke the manual action.

There is a difference in content between the AMP version and its canonical web page.

The content of the AMP version and its canonical web page should be essentially the same. The text need not be identical, but the topic should be the same, and users should be able to accomplish the same tasks on both the AMP and the canonical page.

AMP pages affected by this manual action will not be shown in Google Search: the canonical page will be shown instead.

Recommended actions

1. Ensure that the AMP is referencing the correct canonical web page.
2. Ensure that the general content of the AMP and canonical page are the same.
3. Check that Google's view of the page is not different from the user's view of the page by using the URL Inspection tool for both the AMP and the canonical page. A mismatch can occur when a robots.txt file blocks significant resources on one or the other. Blocked resources will also be shown in the URL Inspection tool.
4. When your AMP and canonical pages are essentially the same, select Request Review on the Manual Actions report.
5. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account — we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our spam policies, we'll revoke the manual action.

Some pages on this site appear to be redirecting mobile device users to content not available to search engine crawlers. These sneaky redirects are a violation of Google spam policies. To ensure quality search results for our users, the Google Search Quality team can take action on such sites, including removal of URLs from our index.

Overview

In many cases, it is okay to show slightly different content on different devices. For example, optimizing for the smaller space of a smartphone screen can mean that some content, like images, need to be modified. Similarly, for mobile-only redirects, redirecting mobile users to improve their mobile experience (like redirecting mobile users from example.com/url1 to m.example.com/url1) is often beneficial to them. However, redirecting mobile users sneakily to different content is bad for the user experience.

Sneaky mobile redirects can be created intentionally by a site owner, but we've also seen situations where mobile-only sneaky redirects happen without the site owner's knowledge. The following are examples of configurations that can cause sneaky mobile redirects:

• Adding code that creates redirection rules for mobile users
• Using a script or element to display ads and monetize content that redirect mobile users
• A script or element added by hackers that redirects your mobile users to malicious sites

Recommended actions

1. If you are not engaging in this behavior intentionally:
   1. Make sure that your site is not hacked

      Check the Security Issues report to see if Google thinks you have been hacked.

   2. Audit third-party scripts/elements on your site

      If your site is not hacked, then we recommend that you take the time to investigate if third-party scripts or elements are causing the redirects. You can follow these steps:

      1. Remove any third-party scripts or elements you do not control from the redirecting page(s) one by one.
      2. After removing each script or element, check your site behavior on a mobile device or in Chrome mobile emulator (or any other emulator) to see if the redirection stops.
      3. If you think a particular script or element is responsible for the sneaky redirect, consider removing it from your site and possibly debugging the issue with the script or element provider.
2. If you are engaging in this behavior intentionally:
   Fix your pages.
3. Confirm your fix by visiting your pages from Google search results with a smartphone or in a mobile device emulator.
4. When the issue is fixed on all pages in your site, select Request Review on the Manual Actions report.
5. After you've submitted a reconsideration request, be patient and watch for review status messages in your Search Console account — we'll let you know when we've reviewed your site. If we determine that your site is no longer in violation of our spam policies, we'll revoke the manual action.

Avoiding sneaky mobile redirects in the future

To diminish the risk of unknowingly redirecting your own users, be sure to choose advertisers who are transparent on how they handle user traffic. If you are interested in building trust in the online advertising space, you should research industry-wide best practices when participating in ad networks. For example, the Trustworthy Accountability Group's (Interactive Advertising Bureau) Inventory Quality Guidelines are a good place to start. There are many ways to monetize your content with mobile solutions that provide a high quality user experience. Be sure to use them.

To check for sneaky mobile redirects on your site, walk through the following steps:

1. Check if you are redirected when you navigate to your site on your smartphone

   We recommend you check the mobile user experience of your site by visiting your pages from Google search results with a smartphone. When debugging, mobile emulation in desktop browsers is handy because you can test for many different devices. You can, for example, view pages as a mobile device straight from your browser in Chrome, Firefox or Safari (for the latter, make sure you have enabled the "Show Develop menu in menu bar” feature).

2. Listen to your users

   Your users can see your site in different ways than you. It's always important to pay attention to user complaints, so you can hear of any issue related to the mobile user experience.

3. Monitor your mobile users in your site's analytics data

   Unusual mobile user activity can be detected by looking at some of the data in your website's analytics data. For example, keep an eye on the average time spent on your site by your mobile users: if all of a sudden, only your mobile users start spending much less time on your site than they used to, there might be an issue related to mobile redirections.

   Monitoring for any large changes in your mobile user activity can help you proactively identify sneaky mobile redirects. You can set up Google Analytics alerts that will warn you of sharp drops in average time spent on your site by mobile users or drops in mobile users. While these alerts do not necessarily mean that you have mobile sneaky redirects, it's something worth investigating.

You have violated content policies for Google News and/or Discover. The following sections describe the type of violation.