ServiceNow
ServiceNow’s generative AI solutions are taking advantage of the data on its own platform
One of the earlier SaaS adherents to generative AI has been ServiceNow, which has been able to take advantage of the data in its own platform to help build more…
ServiceNow is developing AI through mix of building, buying and partnering
Every enterprise software company out there is working to bring more workflow automation and AI to the platform. ServiceNow has been on this journey for some time now, and given…
Developers are adopting AI-powered code generators — services like GitHub Copilot and Amazon CodeWhisperer, along with open access models such as Meta’s Code Llama — at an astonishing rate. But…
ServiceNow dives deeper into task mining with latest acquisition
ServiceNow announced this morning that it was acquiring Czech Republic task mining company UltimateSuite, giving the company a new way to capture and understand how work flows through a business.…
Working in customer support often means navigating disjointed tools to find data and solve issues. However, many of these actions are routine and repeatable, making them ideal candidates for automation.…
AI startup Hugging Face and ServiceNow Research, ServiceNow’s R&D division, have released StarCoder, a free alternative to code-generating AI systems along the lines of GitHub’s Copilot. Code-generating systems like DeepMind’s…
Here’s why ServiceNow’s stock soared in a week of dismal tech earnings reports
In a quarter of downright horrible earnings reports, ServiceNow stuck out with a positive report that got investors excited.
Hugging Face and ServiceNow launch BigCode, a project to open source code-generating AI systems
Code-generating systems like DeepMind’s AlphaCode, Amazon’s CodeWhisperer and OpenAI’s Codex, which powers GitHub’s Copilot service, provide a tantalizing look at what’s possible with AI today within the realm of computer…
Fairmarkit’s AI-fueled platform delivers autonomous procurement sourcing
Companies tend to divide their procurement spending into two main buckets. The first is large purchases over $500,000 with some starting $1 million, depending on the size of the organization.…
Personio nabs $200M at a $8.5B valuation as its HR for small businesses hits the big time
Personio — a startup out of Munich, Germany that styles itself as a Workday and ServiceNow focused on the small and medium businesses of the world — went on a…
Why it’s so hard to market enterprise AI/ML products and what to do about it
Healthy pipeline generation is the bugbear of the AI/ML industry, yet there is very little content on how to address it.
AppOmni raises $70M to find and secure vulnerabilities in SaaS app stacks
As more enterprises migrate apps and workloads into the cloud, so grows the need for more sophisticated tech to secure that activity. That’s resulted in a strong run of funding…
Edge Delta rakes in $63M for its distributed approach to data observability
Databases are growing at an exponential rate these days, and so when it comes to real-time data observability, organizations are often fighting a losing battle if they try to run…
Fresh from controversy, contact center analytics firm Loris raises $12M
While some surveys show that people prefer to talk to a human as opposed to a chatbot, whether they’re shopping online or dealing with a customer service issue, that hasn’t…
ServiceNow overhauls user experience, adds Automation Engine with native RPA
ServiceNow introduced a new overall application design today, and while they were at it, launched Automation Engine, a tool developed to help companies speed up the creation of automations, including…
Cortex raises $15M Series A to help development teams wrangle their microservices
Cortex, a startup that helps engineering teams get improved visibility into the Rube Goldberg machine that is their microservices architecture and improve their overall development practices around it, today announced…
H2O.ai raises $100M at a $1.6B pre-money valuation for tools to make AI usable by any kind of enterprise
H2O.ai — a startup that has developed an open-source framework as well as proprietary apps that make it easier for any kind of enterprise to build and operate artificial intelligence-based…
We’ll be discussing why it’s automation’s moment at TC Sessions: SaaS on Oct. 27th
This year automation hit center stage when robotic process automation (RPA) vendor UiPath went public after raising $2 billion in private investment. Investors who had been a part of that…
Personio, an HR platform for SMEs, raises $270M on a $6.3B valuation, expands into workflow automation
HR technology has been thrown into the spotlight in the last 20 months: COVID-19 has changed the way we work, and so how we manage people in the world of…
Announcing the final agenda for TechCrunch Sessions: SaaS 2021
TechCrunch Sessions is back! On October 27, we’re taking on the ferociously competitive field of software as a service (SaaS), and we’re thrilled to announce our final packed agenda, overflowing…
On the heels of IBM partnership, Celonis announces one with ServiceNow
Celonis, the late-stage processing mining startup with a gaudy $11 billion valuation, announced a new partnership today, this one with ServiceNow. Celonis co-founder and CEO Alexander Rinke says that he…
Last day for early-bird savings on TC Sessions: SaaS 2021
All good things must come to an end, and this proverb totally applies to our early-bird price on passes to TC Sessions: SaaS 2021. Today’s the final day you can…
72 hours left to save $100 on passes to TC Sessions: SaaS 2021
Like sands through the hourglass, so are the days of…no, hold on, hold on. It’s not time to watch your favorite soap opera. It’s time to stop procrastinating and buy…
Announcing the agenda for TechCrunch Sessions: SaaS
TechCrunch Sessions is back! On October 27, we’re taking on the ferociously competitive field of software as a service (SaaS), and we’re thrilled to announce our packed agenda, overflowing with…
UiPath CEO Daniel Dines is coming to TC Sessions: SaaS to talk RPA and automation
UiPath came seemingly out of nowhere in the last several years, going public last year in a successful IPO during which it raised more than $527 million. It raised $2…
ServiceNow leaps into applications performance monitoring with Lightstep acquisition
This morning ServiceNow announced that it was acquiring Lightstep, an applications performance monitoring startup that has raised more than $70 million, according to Crunchbase data. The companies did not share…
PlexTrac raises $10M Series A round for its collaboration-centric security platform
PlexTrac, a Boise, ID-based security service that aims to provide a unified workflow automation platform for red and blue teams, today announced that it has raised a $10 million Series…
ServiceNow takes RPA plunge by acquiring India-based startup Intellibot
ServiceNow became the latest company to take the robotic process automation (RPA) plunge when it announced it was acquiring Intellibot, an RPA startup based in Hyderabad, India. The companies did…
As we’ve made our way through this pandemic, it has forced businesses to rethink and accelerate trends. One such trend is the movement to no-code tools to allow line-of-business users…
Accel Partners heads down to Georgia to invest in DecisionLink, leading an $18.5 million round
DecisionLink, an Atlanta-based company that provides software for cost-benefit analyses of business services from a customer’s perspective, has managed to woo one of Silicon Valley’s top venture firms to invest…
