I've stayed at the DoubleTree in Alpharetta multiple times now, and it's quickly becoming my favorite escape! The warmth and kindness of the staff here make me long for every hotel in Atlanta to take a page out of their book—unfortunately, not all do. This gem truly stands out as perhaps the finest hotel in the city. For those seeking tranquility, genuine Southern hospitality, and a pristine, meticulously managed environment, look no further. It's simply not worth spending your money anywhere else. Patrick has become one of my favorite staff members, alongside a wonderfully professional Trinidadian lady whose name I regretfully didn't catch, and Michael—all of whom are not only polite but genuinely attentive, ensuring your comfort in the most considerate way. The entire team exudes kindness, and though I've never met the manager personally, I must extend heartfelt kudos for assembling such an exceptional staff. Absolutely outstanding!
This is my go to place anytime I’m in the area. I can’t say enough good about the rooms, safety and great staff. I’ve never had a terrible experience here and they go out of the way to make your feel at home. On my last trip I had an issue with workers that were on site working…one of the workers were extremely loud while on his phone. I mentioned it to the front desk clerk and experienced a shun from this person, stating they had to be there. Not sure she is this locations newest hire or just hasn’t been broken in at the moment. Her lack of concern really struck me but I will be sure to mention it to some of the other staff who always go out of the way. That’s the only problem I have ever experienced with all of my stays here. Home away from home.
I stayed three nights, and expected I might need to stay longer. Everyone I encountered at the desk was extremely kind, polite, and accommodating. I was a little worried when they gave me a ground floor room very close to the elevator, because I expected it would be noisy. Surprisingly, while I could briefly hear people if they were talking in the hall, it was quiet at night and mostly quiet the rest of the time. I always felt safe, the bed was comfortable, and the internet worked smoothly. The room was dated but very clean, and everything worked well. I had plenty of hot water, the toilet worked well, and housekeeping kept everything tidy and clean. The pillows were a little lumpy, but I slept great. I honestly have no complaints. Even the towels were fluffy. I didn't make use of the breakfast much, but every time I was out there I could see it was stocked with hot and cold options, including a pancake maker. I wouldn't hesitate to stay again. It was also really close to a lot of food and shopping options, but off of the main road, which kept it quiet.