รีวิว Mercure Belgrade Excelsior

คำตอบจากที่พัก: Dear,Thank you so much for your fantastic review! We’re happy to hear that you had such a positive experience at our hotel. Our front desk team strives to provide exceptional service, and it’s wonderful to know that they made your stay comfortable and enjoyable. We're also glad you appreciated our location and the hotel’s amenities. Your recommendation means a lot to us, and we hope to welcome you back for another outstanding stay in the future!Your Mercure Belgrade Excelsior team

คำตอบจากที่พัก: Dear, thank you for sharing your feedback. We’re sorry to hear that you found the property to be not as expected. Cleanliness and maintenance are important to us, and we will certainly address your concerns with our team to ensure improvements. We hope you will consider staying with us again in the future.Your Mercure Belgrade Excelsior team

คำตอบจากที่พัก: Dear,Thank you for sharing your feedback. We’re sorry to hear that you found the price did not fully meet your expectations.Should you choose to stay with us again, please feel free to reach out directly. We’d be happy to assist with any special requests or ensure a stay that meets your expectations.Your Mercure Belgrade Excelsior team

คำตอบจากที่พัก: Dear,Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, especially regarding the value for the price.At our hotel, we strive to provide excellent service for every guest. We would greatly appreciate it if you could share more details about what specifically fell short during your stay. Your insights will help us address any issues and improve for future guests.We hope to have the chance to welcome you back and provide you with a much better experience.Your Mercure Belgrade Excelsior team

คำตอบจากที่พัก: Dear guest,Thank you so much for your review. We are happy that you liked our location in the center of Belgrade, within walking distance of all the major sites. Also, we wish to thank you for bringing the necessary improvements to our attention. We strive for constant improvement, and guest insight is immensely valuable for us, as it offers us a fresh perspective on our service and facilities.We hope to welcome you back to our hotel very soon!Sincerely,Milica MilovanovićMarketing CoordinatorMercure Belgrade Excelsior

คำตอบจากที่พัก: Dear Soomni,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Milica MilovanovićMarketing CoordinatorMercure Belgrade Excelsior

คำตอบจากที่พัก: Dear Aykut,Thank you for such a wonderful review. It was a pleasure to have you as guests in our hotel and we are happy that we have been able to do everything to make you feel comfortable and relaxed while traveling. Looking forward to your next visit.Kind regards,Milica MilovanovićMarketing CoordinatorMercure Belgrade Excelsior

คำตอบจากที่พัก: Dear Tokwa,We are grateful that you took the time out to leave us a review.We are happy to read that we have met your expectations regarding location and facilities. Thank you also for complimenting our service, we will make sure to share your feedback with our associates.Your feedback also helps us to improve services!Sincerely,Milica MilovanovićMarketing CoordinatorMercure Belgrade Excelsior

คำตอบจากที่พัก: Dear Iwana, Thank you for taking the time and reviewing your stay in our hotel. We are glad that you enjoyed it and happy that you liked our hotel. We are looking forward to your next visit!Kind regards,Selena DjordjevicMarketing ManagerMercure Belgrade Excelsior

คำตอบจากที่พัก: Dear Anonymous User,Thank you so much for taking the time and writing a review about your stay in our hotel. It is great to read that you were satisfied with your stay and we hope to welcome you back soon!Kind regards,Selena DjordjevicMarketing ManagerMercure Belgrade Excelsior

คำตอบจากที่พัก: Dear,Thank you for sharing such a lovely review of your stay with us! We’re happy to hear you enjoyed our location, delicious buffet breakfast, and the enthusiasm of our service team. We're especially glad we could make your birthday extra special with a greeting card and chocolate cake—it’s our pleasure to celebrate such memorable occasions with our guests.We apologize for the inconvenience caused by the street noise and appreciate your understanding. As a hotel located in the heart of the city, the vibrant surroundings can sometimes bring a bit of liveliness. For your next stay, we’d be happy to reserve a room facing a quieter side of the hotel to ensure a more restful experience.Thank you once again for choosing us, and we hope to welcome you back soon!Your Mercure Belgrade Excelsior team