CCiaraI recently stayed in the Sunrise Alma Bay for 8 days and the hotel atmosphere was just great. The hotel staff were so helpful. My room cleaner Ibrahim was so accommodating, friendly and efficient...and an expert in towel art! Emad at the pool bar was so welcoming and the service was excellent. Hamdy and Mohammed in the towel station/by the beach were friendly faces every morning and so helpful. Anastasia in Guest Relations came around to our table every breakfast and was able to action any little requests we had. She was very impressive with her notebook and actioning things so quickly. And lastly, when I asked to extend my room for a few hours (and very reasonable additional cost) on my last day, the Hotel Manager arranged for me to be moved to a suite on the seafront and the concierge Mahmoud was so kind in helping with my luggage and room change. I have been visiting Egypt for 10 years now and this stay has been a highlight for me because of the helpfulness and friendliness of the hotel staff, the delicious food, the pool (one of the best I have seen), and the beach front with pier and lagoona just make it the perfect location. The added bonus is that it is only about 20 mins from Hurghada airport. I would recommend this hotel to families, couples, singles and will definitely be coming back again. Thank you. Ciara
PPanagiotis KaravitisOur hotel was suburb! Excellent service, friendly staff, high quality meals and a huge range of drinks! Clean room and many choices for entertainment during the day!
ผผู้เข้าพักthis hotel was beyond my expectations .we are extremely satisfied.the staff is very kind,helpful.their service is just great.almost all of foods were delicious.they also keep hotel very clean.we enjoyed our vacation and strongly recommend.
HHuseyinOzcanHotel is half-pansion system means you have a good breakfast and a good dinner. Hotel has her own beach and heated pool. If you used to huge hotels this hotel is like a small nice boutique hotel.
Hotel is very clean. Rooms are cleaning every day. Bottled water, coffee, tea and kettle are suitable every day in the room. Flat tv, refrigirator and clima are in the room. I couldn't be able to start the clima machine for heating but there is a good machine. You ask hair drier from reception for free.
Restaurant is also clean and meals are enough and delicious.
If you will go to early tour hotel prepare your breakfast for free and if your tour return late hotel prepare and serve your dinner late. Just tell the reception you will go early and returning late. They just ask 50 eygpt pound per person for packing the meals.
1 gb internet for room is not enough for the stay but you can buy extra from the reception.
Only one card for a room and extra charge for second room card is not fair.
Whole employee of the hotel are very kind and try to help you but each of them should ask everthing to manager.
Taking pitza or something from outside is a problem. Also alcohol is not permitted in this hotel as mostly in Egypt. I think hotel needs more customer needs and pleasures based; not rules based.
They need to have a fair price for early checkin and late checkout. May be just for shower.
Tour desk in the hotel is very helpful and fair price.
If you have any problem find Mr. Alla and Ms. Ruvan. Your problem will be solved faster.
I advice my two friends to checkin this hotel and they checkin. I will come back.
ผผู้เข้าพักМесторасположение отличное, очень удобно. Пляж приемлемый.
Чистота в отеле оставляет желать лучшего , особенно в столовой, но наш номер убирал хороший горничный.
Еда приемлемая, голодным не останешься.