Me and my husband reserved the stay for a day and called the hotel reception two days in advance to let us early checkin. Since we were running on tight schedule, early checkin at 07:30am was important and unavoidable. There was no mention of additional charges for the early checkin during our enquiry. On the day of checkin the lady at the reception demanded half the room price as early checkin charges. After I told her about my previous enquiries, she asked me to show the proof of my enquiry, I had to show her the call logs which I was not happy as this is personal. Coming from long overnight journey with prereserved and pre enquired request, I did not expect this behaviour during our checkin. At the end she did not charge extra but what if I had not shown her my call logs as proof? And what if the guests are under personal pressure or trauma during the visit. What if I had no additional amount? Please consider this.
My husband and I have had the most incredible stay at the Grand Mercure Hotel at Gopalan Mall. The staff and hospitality were incredible and attentive, the housekeeping staff were caring and friendly (Arpan and Sudeep in particular) and we were taken care of for our entire stay. The rooms were very clean, the AC was strong and the breakfast buffet was to die for (so delicious). The guest relations team were flexible and accommodating for us and our changing plans and we will most definitely be back for a stay next time I am in Bangalore! We stayed over the Christmas break and the decorations and Christmas spirit in the hotel was special. Thank you for such a positive first experience in India
Location is good and room was clean. Bed was clean. Breakfast could have been better. Like the quietness that bloom hotel maintains without noise. Wifi was also running okay, can be faster
In the heart of Bengaluru, Shangri-La Bengaluru is within a 5-minute drive of Bangalore Palace and M. Chinnaswamy Stadium. This 5-star hotel is 1.2 mi (1.9 km) from Vidhana Soudha and 2.8 mi (4.5 km) from M.G. Road.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a 24-hour health club, and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at B Cafe or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Bengaluru? This hotel has facilities measuring 21000 square feet (1951 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 397 individually decorated guestrooms, featuring minibars and LED televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and bidets.
Lakshay was great! Service was wonderful, ambience is great, can’t wait to go back. Been coming here for 15 years. I highly recommend sitting in the sky walk area. All day dining is convenient and the spa is worth a go. try the Butter Chicken… Delicious
BbizyguyThis is a basic hotel well located on Magrath Road, a short walk from Residency Road and MG Road. G***da Mall is also right next to it. The Olive Magrath is a small hotel not to be confused with the Grand Magrath which is a few steps away, and is a pricier and I suppose better hotel. I stayed for two nights, and like I said, the experience was not bad, it wasn’t great…just basic. The room was just about adequate for one person with a double bed, a small table and chair, and a closet. The attached bathroom was of moderate size. Everything was, well, basic. It was air conditioned and clean…not much else to say. Breakfast was included in my rate, and again it was very basic with a minimal selection of items. Overall, I would recommend it for a short stay for a budget conscious solo traveler who would like to be in a good location and wouldn’t mind the lack of amenities.
GGunnar AustinThis was definitely my favorite hotel I stayed in over my first 2 weeks in India. The location was great, it was very convenient for public transport and finding cabs/tuk tuks. The rooms were spacious and clean, everything worked properly, and they were very comfortable.
The property had an attached bar/restaurant with really good staff that made good food. The staff was very accommodating. Breakfast was free on the 7th floor of the hotel and was pretty decent, although there wasn’t nearly enough seating in that area for guests (I sat and ate on the steps outside one morning) and they didn’t serve coffee.
My biggest complaint was about the wifi. Each floor had 2 different routers, which I thought was overkill, but then I realized was necessary because maybe 25% of the routers worked properly at any given time. At one point during my stay none of the routers worked with an iPhone somehow (me and the only employee with an iPhone couldn’t access internet). My laptop was only able to access the internet in the lobby. And switching between routers every so often was necessary to keep connected.
WiFi aside, this hotel was a super comfortable place to stay, and the price made it a good value. I would absolutely stay here again if I came back to Bengaluru
ผผู้เข้าพักDear All;
My stay at Ginger Bangalore was good.
The service is excellent.
Hotel is clean and the room was cleaned every day.
The hotel staff are good and helpfull.
My best is the restaurant.
All the restaurant staff were fabulous in their service.
Food is delicious as well
They serve good coffee and tea as well.
I love the buffets..
I had good and delicious meals at the Ginger Bangalore restaurant.
It's cosy and I felt at home.
Restaurant staff are always ready to serve.
They prepared for me my simple meal of chapattis and veggies. It was delicious.
Also the room service staff and the reception staff were excellent in their service.
Excellent service
I was comfortable and I enjoyed my stay at Ginger Bangalore.
It's a good and safe place to stay at.
Although it's an hour and half drive from the airport.
Location is suitable for those who want to hang out at Indiranagar district.
Regards
Ranay Dillon
ผผู้เข้าพักThe check in process was extremely smooth and the staff was very cordial. The room was neat and clean. Water, soap, lotions etc were properly arranged in the room. Room service was also good.