A stay at Hostal & Suites Pata de Perro Bacalar places you in the heart of Bacalar, within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. This hostal is 0.1 mi (0.1 km) from Fort of San Felipe and 0.3 mi (0.4 km) from Canal de los Piratas.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a communal living room.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 8 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include ceiling fans, and housekeeping is provided on request.
Tuvimos una excelente experiencia en este hotel. Desde el momento de nuestra llegada, todo el personal, especialmente el equipo de recepción, nos brindó una atención personalizada y amable que hizo nuestra estancia muy especial. Las instalaciones son modernas y siempre se mantienen impecables, lo cual nos hizo sentir muy cómodos. El acceso a la laguna es simplemente increíble y es uno de los puntos más destacados del lugar, perfecto para relajarse y disfrutar del entorno natural. El restaurante ofrece una buena calidad en sus platillos, aunque podría mejorar con más variedad en el menú. Es una excelente opción para visitar Bacalar, aunque está un poco alejado del centro, vale la pena por la tranquilidad y el servicio que ofrece. ¡Sin duda, volveremos!
Please be careful booking here. I tried to book online using my credit card, but did not receive a confirmation e mail or text so assumed the booking had not gone through. In the week before the planned stay, I called, e mailed and used the 'contact us' message service on the website but still received no reply, so had to book elsewhere. The hotel then contacted me on the day we had planned to arrive, via whatsapp, asking what time we would arrive! I explained the issue but the hotel would not accept any responsibility for the fault of not sending a confirmation of booking by e mail or text. They then charged my credit card for one nights accommodation. I asked the hotel to refund both via whatsapp and also in person, going to speak with the manager who was extremely unhelpful. The conversation ended with my child crying and was very unpleasant indeed. We insisted the manager speak to his boss, who then agreed to refund us. I have a signed letter from the hotel manager agreeing to refund us, yet the hotel have now been lying to us since April - telling us they don't know how to refund to a credit card, asking again and again for more and more information about my bank accounts (which I have obliged, wasting yet more of my time), then telling us they have refunded to a different card when nothing has been received. It is totally insulting and I am disgusted by this treatment. The amount of lies I have documented on letters and whatsapp is just absurd and clearly this hotel is fraudulent. Do not share any of your card details with these frauds.