ผู้เข้าพัก
18 ธันวาคม 2024
The room and cleaness all good, but trip.com and service in terms of booking is a horrible experience. IF YOU ARE READING THIS REVIEW, STAY AWAY FROM TRIP.COM!!! This platform is one of the worst, we had a trouble with check in because hotel could not find our booking, the hotel itself is perfect but trip.com isn't. They also refused us to refund for not used night and early check-in. This should be as crime to not have a possibility to refund! Be careful where you book your hotel!
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