ผู้เข้าพัก
1 มกราคม 2025
Just to set the scene, I’m 73 and was visiting Ipswich fc to watch a game, unfortunately I booked the wrong hotel, I thought I was booking the Travelodge next to the ground, as soon as I realised I asked if we could be transferred to the Travelodge next to the ground, I was told that was not possible, the Travelodge we were at was a 25 minutes walk. When we went to our room we checked our room and found excrement in the toilet, the extractor fan does not work, there was a bulb not working, the hand dispenser does not work and the shower curtain has paint splashing on. The carpet was far from clean and the chair had crumbs in. We reported the toilet to the manageress, Jessica who was kind and considerate , she came up to our room 219 and cleaned the toilet and said after the match we could have a pizza on the house, after the match we received the pizza only to have a meat feast was the worst pizza we have ever had and to cap it all off the road noise was terrible, we thought the window was open. What a shame total waist of £110 the cost of one of the worst hotel stays we have had.
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