คำตอบจากที่พัก: Dear Mr. Jason,Guest satisfaction, along with cleanliness and safety, is our top priority and we are happy to hear that we met your expectations. Thank you for complimenting our location, rooms, facilities, and service. We look forward to welcoming you back to Makati Diamond Residences.
Ayman Morad
41sqm Studio Room
เข้าพักเมื่อ ต.ค. 2024
คนเดียว
41 รีวิว
4.0/5
ดีมาก
โพสต์เมื่อ 7 พ.ย. 2024
The staff are friendly, location is great, but this time the room cleanings were not good enough, the carpet need to be replaced and clean also I asked the housekeeper to change bed sheets because it has a black stains.
I booked the room for almost a week and last night I found letter from room head same like you don’t have the right to ask for late check out although I didn’t request it, it wasn’t very nice and I replied to him already.
In front of the hotel a heavy sound of construction work.
แปล
คำตอบจากที่พัก: Dear Mr. Morad,We are disappointed to learn that we did not meet your expectations. Our Executive Housekeeper has reminded the team of the high standards of cleanliness expected of them. We also apologize for any noise disruptions you experienced and sincerely appreciate your understanding. We hope to improve your impression of us and look forward to welcoming you back to Makati Diamond Residences.
熊先生
41sqm Studio Room
เข้าพักเมื่อ ต.ค. 2024
ทำงาน
1 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 9 พ.ย. 2024
Excellent location next to Greenbelt 5, top service, great and big gym, splendid cigar lounge.
แปล
คำตอบจากที่พัก: Dear Mr. Bear,It was our pleasure to provide you with a comfortable and enjoyable stay. Thank you for complimenting our location, amenities, and service. We look forward to welcoming you back to Makati Diamond Residences.
Abi98
ห้องสวีทหนึ่งห้องนอน A
เข้าพักเมื่อ ก.ค. 2024
หวานกับคู่รัก
2 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 12 ส.ค. 2024
I recently had the pleasure of staying at Makati Diamond Residences, and I can't express enough how exceptional my experience was. From the moment I walked in, the staff made me feel incredibly welcome, providing top-notch service throughout my stay. The rooms are spacious, luxurious, and impeccably clean, offering a perfect blend of comfort and style.
The amenities at this property are simply outstanding. The gym is well-equipped, and the pool area is an oasis of relaxation. I particularly enjoyed the breakfast buffet, which offered a wide variety of delicious options catering to every palate. The location is unbeatable, right in the heart of Makati, making it convenient to explore the city.
What truly sets Makati Diamond Residences apart is their attention to detail and commitment to making guests feel at home. Every aspect of my stay exceeded expectations, and I left feeling refreshed and eager to return. I highly recommend Makati Diamond Residences to anyone looking for a luxurious and memorable stay in Manila. Five stars, without a doubt!
แปล
คำตอบจากที่พัก: Dear Ms. Abi98,It was our pleasure to provide you with a comfortable and enjoyable stay. Than you for complimenting our location, rooms, amenities, breakfast, and service. Your commendations will be shared with the team inspiring us to continuously provide exemplary service. We look forward to welcoming you back to Makati Diamond Residences.
Analyn Advento
41sqm Studio Room
เข้าพักเมื่อ พ.ย. 2024
ครอบครัว
1 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 23 ธ.ค. 2024
Service is superb!
แปล
THY Leong
ห้องสวีทหนึ่งห้องนอน A
เข้าพักเมื่อ ต.ค. 2024
ทำงาน
1 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 11 พ.ย. 2024
Staff was friendly and very helpful.
แปล
คำตอบจากที่พัก: Dear Mr. THY Leong,Nothing pleases us more than knowing our colleagues made your stay more memorable and enjoyable. We look forward to welcoming you back to Makati Diamond Residences.
geoz88
41sqm Studio Room
เข้าพักเมื่อ พ.ค. 2024
ทำงาน
4 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 21 มิ.ย. 2024
The room was a little cold but they adjusted and it felt much better. Excellent service they are fast to respond when I left my charger in the room. Location is amazing. Food is excellent. Do note breakfast area has dress code does not allow singlets
แปล
คำตอบจากที่พัก: Dear Geoz88,It was our pleasure to provide you with a comfortable and enjoyable stay. Thank you for complimenting our location, rooms, food, and service. We look forward to welcoming you back to Makati Diamond Residences.
Carlos Leandro
41sqm Studio Room
เข้าพักเมื่อ เม.ย. 2024
เดินทางกับเพื่อน
8 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 2 มิ.ย. 2024
It was my 1st time booking here. The place was amazing. The view is spectacular. Looking forward to staying here again with my friends!
แปล
คำตอบจากที่พัก: Dear Valued Guest,It was our pleasure to provide you with a comfortable and enjoyable stay. We look forward to welcoming you back to Makati Diamond Residences.
ผู้เข้าพัก
41sqm Studio Room
เข้าพักเมื่อ พ.ย. 2024
หวานกับคู่รัก
5 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 15 ธ.ค. 2024
Conveniently located, friendly and helpful staff, and a good-sized room. I would stay again.
แปล
zm
สวีทห้องนอนเดียว ประเภท D
เข้าพักเมื่อ ส.ค. 2024
คนเดียว
6 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 1 ต.ค. 2024
everything is good except there is a ongoing construction which is nosiy. not suitable for later sleepers.
แปล
คำตอบจากที่พัก: Dear ZM,Guest satisfaction, along with cleanliness and safety, is our top priority and we are happy to hear that we met your expectations. We sincerely apologize for any noise disruptions you experienced and sincerely appreciate your understanding. We look forward to welcoming you back to Makati Diamond Residences.
ผู้เข้าพัก
41sqm Studio Room
เข้าพักเมื่อ มี.ค. 2024
ทำงาน
3 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 8 เม.ย. 2024
Nice size single room. The king bed is a 2 twin beds joined.
Nice varieties of breakfast
แปล
คำตอบจากที่พัก: Dear Valued Guest,It was our pleasure to provide you with a comfortable and enjoyable stay. Thank you for complimenting our room and breakfast. We look forward to welcoming you back to Makati Diamond Residences.
ผู้เข้าพัก
41sqm Studio Room
เข้าพักเมื่อ เม.ย. 2024
ทำงาน
1 รีวิว
4.0/5
ดีมาก
โพสต์เมื่อ 9 พ.ค. 2024
Yes lots of improvement with nearly every single thing 👍
แปล
คำตอบจากที่พัก: Dear Valued Guest,Nothing pleases us more than knowing we met your expectations. We look forward to welcoming you back to Makati Diamond Residences.
隨風兒
41sqm Studio Room
เข้าพักเมื่อ พ.ค. 2024
หวานกับคู่รัก
5 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 3 ก.ค. 2024
Location! Location! Location! 20 step away from the Greenbelt shopping mall, all the eateries and cafe ☕️ in side. The room size is bigger than average comes with little pantry and a bath tube. Is newer compare to the class 5 stars hotel around the greenbelt mall. They have the steam room at the spa, the breakfast sitting area is good with good range of food.
แปล
คำตอบจากที่พัก: Dear 隨風兒,It was our pleasure to provide you with a comfortable and enjoyable stay. Thank you for complimenting our location, rooms, and food. We look forward to welcoming you back to Makati Diamond Residences.
Carlos Branson
41sqm Studio Room
เข้าพักเมื่อ พ.ค. 2024
คนเดียว
5 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 29 ก.ค. 2024
Everything was excellent. The rooms were spotless. My only complaint was, that even if I specified that I didn't want to be disturbed, they would call repeatedly on the phone to check if I needed cleaning service. If I didn't answer the phone they could call repeatedly until they got an answer.
แปล
คำตอบจากที่พัก: Dear Mr. Branson,It was our pleasure to provide you with a comfortable and enjoyable stay. We appreciate you for letting us know how we can improve your experience. Your feedback has been relayed to our operations team, for assessment and improvement. We look forward to welcoming you back to Makati Diamond Residences.