ลากินตา อินน์แอนด์สวีทส์ บายวินด์แฮม นิวยอร์กซิตี้ เซ็นทรัลพาร์ค

Very good place but there isn’t much restaurants nearby and the guard opens and closes the door when we leave/exit the building

We get there at 10:00am - We knew we couldnt check in but asked anyway. Lady on Thurs 9/28 told me we couldnt yet and gave us bag tags to hold our bags for us. Very nice and pleasant. We then return to the hotel at 9pm to finally check in. We had a great day seeing the city. We are then told that the room I booked was over sold and they can not provide me with a King that I purchased but a double. This was the manager - She discounted the bill and $54 and told me they would make sure we were accommodated tomorrow. The room we were put it was the size of a walk in closet with a bed with a window unit that water dropped on all night making a loud noise with every drop. It also had a broken shelf above the sink so you literally had no where to put anything. It was horrible and honestly a $54 discount was not nearly enough. Friday at 9am we come down turn in the room keys and explain to yet a third person....she understands and says I see notes here and we have a king room for you. I asked if we could go ahead and get the room number but she said no not yet we have to wait for the people to check out. We check our bags with tags and leave them at the desk again. We then spend another wonderful day exploring the city. We return around 9pm again and another person is working and has absolutely no idea of anything that was supposed to be done for us. I asked for any other room then the one we were in first and they had a queen room available. I took it after being so tired. The lady gave me the managers email and said he would speak to her for us. I will be reaching out but now that we checked out sat morning I dont believe we will be compensated for this terrible lack of communication. We never even got to unpack our bags.

頭兩天住宿的房間偏小，樓層也低，且只有一扇窗户朝向天井，所以房間光線不足。後七天訂單換到第12層，房間也大一些且兩面牆都有窗子，拉開窗簾後可直接看到W 71街的街景和中城景色，感覺不錯。 空調聲音較大是唯一不能接受的問題，不過這是很多紐約二三星旅館都存在的問題，衹能忍耐。 服務質量因人而異，有的前台人員友好有的服務態度一般，並不會每天都有人來保潔，開始幾天我都是自己收拾，後來發現洗手池堵了，給前台打了電話，也派人來修了，且後面幾天連續都有人來清潔了，所以會提要求也很重要。服務人員多數是南美裔，都講西班牙語，英語不一定靈光，交流有點困難。 該酒店地理位置優越，緊鄰中央公園和72街地鐵站，交通便利，屬曼哈頓上西區鬧中取靜處，從性價比來説非常值得推薦。 附從酒店12層的房間俯拍的街景和從W72街拍的酒店正面。

房間較小，但設施都有，乾淨衞生，床品舒適！旁邊就是中央公園，走100米就到，挺方便的！