Tbilisi Philharmonic by Mercure Hotel sits in the building of the former Institute of History and Ethnography, erected between 1929 and 1930 and absorbing a variety of stylistic features of disparate eras. The Tbilisi Concert Hall (sometimes called Philharmonic Hall) is located just opposite the street, and the city's main Shota Rustaveli Avenue with charming cafes, restaurants, and eclectic shops, is within a few minutes' walk.
NNoppasornLast night I landed late and checked in at 1.00am. When I arrived at the hotel, a tall European male staff asked me “who are you” and was very unfriendly. I didn’t want to cause any trouble so I talked to him nicely. I came with my boyfriend and my bag. Anyone who saw me would know that I was a tourist. After entering the hotel, he checked me in for more than 40 minutes and couldn’t find my booking. He behaved very badly throughout the check-in process and even charged me even though I had already paid on the Tip.com app. in the morning , at 8.55am in the morning, he opened my bedroom. It was a terrible day in Georgia. He made me feel suspicious and unsafe here. Please let the hotel handle this matter with this person. Because this man’s behavior is very unsafe for tourists. Or is it because he sees me as Asian, so he bullies me?
Your hotel is a very good hotel. I don't think your hotel should be ruined by people behaving in such an unsafe way towards customers.
The first night I was hoping to relax and start my Christmas break, but the first time I encountered something bad like this. I am very disappointed and sad.
ผผู้เข้าพักThis place deserves a lot of credit for doing things a bit differently. The design features and floor plan are quite special. We loved some of the details like the record player and projector with streaming access. But once you look closer it is a little rough around the edges for the price that we paid.
Service was also very hit and miss. When we arrived, no one greeted us, instead staff was talking to each other and looked confused when we said we wanted to check-in. In Tbilisi, we had no problem with communicating in English, but the staff here had trouble communicating with us several times. In general, they were friendly though and took time to show us the room.
When we ordered a drink through the room service from the bar downstairs, it came in a flimsy plastic cup that was only have full.
Also be aware, that the window is towards the courtyard where there is a restaurant and bar that closes late and draws some pretty noisy crowds.
The location is great, though, and we did enjoy our stay here. With a little more attention to detail, this would be a great place!
IIBRAHIM✈️I recently stayed at the River Side Hotel in Tbilisi, and it was a fantastic experience. The location is ideal, situated along the banks of the river, providing stunning views and easy access to major attractions.
The room was spacious and well-appointed, with modern amenities and comfortable furnishings. The bed was particularly comfortable, ensuring a restful night's sleep. I appreciated the attention to detail, from the cleanliness to the thoughtful decor.
The staff were friendly and helpful, always ready to assist with recommendations or any requests I had. The hotel also offered a lovely breakfast with a variety of options, which was a great way to start my day.
Overall, I highly recommend the River Side Hotel for anyone visiting Tbilisi. It combines comfort, excellent service, and a prime location, making it a perfect choice for travelers.
MMalisaStayed here for 1 night before our flight return and it was a nice hotel with a green garden area around the property. Hotel staff seemed very busy with their own conversations among themselves in the restaurants when we tried to order coffee. The female staff at the reception was not able to recommend any areas nearby however during our check-out we were very pleased with the male staff who was able to recommend me and my friend a local restaurant nearby and more places in the city near by.
ผผู้เข้าพักGreat experience in this cozy and wonderful hotel. We liked everything starting from interesting building of the hotel itself, spacious room and very helpful and friendly staff. Good breakfast with live piano music or on the sunny terrace.
We were very happy choosing this hotel, great location near by with bar/restaurants street as well as park zone and just 10 mins walking distance to Liberty square
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