The good things are: upgraded room, mini-balcony with lots of windows, welcoming fruits / nuts, staff willing to help.
The things to be improved: hot water (available only after 4 minutes of waiting with the shower on), easier access to WiFi, and it would be great if the staff knew about the locations and ways to get to the most iconic destinations around the city to be able to help tourists in need.
แปล
คำตอบจากที่พัก: Distinguished Guests: Hello! We sincerely thank you for choosing the OASIS Hotel and taking the time to comment for us. Very sorry for the slow room hot water, for your check-in brought a bad experience, because the hotel into the peak occupancy, not timely supply of hot water. The hotel is now stepping up efforts to improve its hot water supply during peak hours. Thank you again for your support, looking forward to your next visit!
ninjakimal
ห้องซูพีเรียร์ เตียงควีน
เข้าพักเมื่อ 2. 2024
หวานกับคู่รัก
20 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 17.2.2024
My stay at Oasis Grand Hotel was really great. The location is perfect, and the view from my room was amazing. The room was big and comfortable, and the staff were very friendly. Even though the building is old, it still looks great. I highly recommend this hotel.
Third time staying here. Still a nice hotel. Big rooms and nice all you can eat breakfast.
แปล
คำตอบจากที่พัก: Dear guests: thank you for our recognition, guests every demand is our sincere efforts to the direction, we will work harder, looking forward to your next trip, all staff of Oasis Hotel Wish You a happy life
Front Desk staff are poorly trained, when I first checked in she was adamant that they don't receive booking from foreign websites. Only to find it after 10 min with my persistence.
Staff are unhelpful and feel like they do not want to be there, and not once have I received a smile from any staff.
Would not recommend to anyone who doesn't have a Chinese ID.