在奧地利布爾根蘭州，設有健身房的飯店

出差選的這家酒店，離奧特萊斯特別近，購物方便吃的也不錯。大堂看起來很高級，但是房間內的佈置很簡潔，多的東西一樣也沒有，床很矮很軟，竟然床上是兩床很窄的單人被，另外我選的房型圖片裏的浴缸根本沒有！完全是騙人！ 服務衹能説湊合，因為臨近奧特萊斯，好多中國旅遊團集體來報道，前台傲慢又不專業，連寄存行李也只是往他們的員工間放一下就完事了…

My family (me, my wife and our lovely 11 months old baby daughter) visited the hotel restaurant for the first and the last time on Sunday 30.10.2022 to enjoy a lunch and time together. We knew that the hotel was totaly new and we expected there at least a good and tasty food. Unfortunately the new hotel's restaurant on the ground floor next to the lobby needed only one thing. Hospitality! Nobody noticed us after entering the restaurant and we had to ask waiters for their attention. When we sat down at the table we heard the complain from one woman sitting behind us with her friend (they were the only other guests in the restaurant apart from us) that her pasta sauce was extremely salty and with hair in it! The waiter appologized her and she changed her order to Caesar salad. Based on her experience and very limited Sunday menu we ordered two Caesar salads. We waited 45 minutes and that was really weird because only 3 eating guests were in that time in the restaurant (the older lady behind us, me and my wife). The artifical lemon taste in our ordered water was terrible but that was nit the highlight. When the waiter came after long waiting he brought only the one salad for me and my wife! I still do not understand how this sutuation could happen in 4* hotel because immediately after our order I asked the waiter one more time to make BOTH salads with chicken and not vegetarian. During the time we waited for salads the other three couples came to the restaurant but nobody from waiters paid attention to them so they left. One other pair eas special becouse they asked waiters about possibility to sit down next to the window and the waiters left them wait 5 minutes for ”Sorry it is no possible” answer. The problem I currently see in this hotel restaurant is missing hospitality hand in hand with open eyes and ears. If the restaurant cannot handle 3 ”eating” (the older lady behind us, me and my wife) guests and a few questions it will be even bigger dissaster with higher number of guests. Me and my wife left the restaurant without paying (we drank half of the water only) and eating - we didn't touch the salad. We complained to the waiter that we wouldn't wait for other portion other 45 minutes. During leaving we were hungry and we heard the waiters discussiun wheter they shiuld have forced us to pay us for water or not.

本人於112年1月30，31日入住，房内只附2小瓶水，無開水可飲用有需要只能到櫃台索取，在大廳飲用小可樂1瓶要3.3歐元需現場結帳，無法計入房價結帳早餐只有簡單冷食，中、晚餐無熱食餐廳，隔天續住回房2小瓶水不再補，桌面用過杯子不洗垃圾不收，旅遊中我住過無數不同等級飯店從沒有遇過如此不勘的服務品質，每晚要價NT$4100如果你覺的最近Outlet， 要如此的犧牲那麼建議車程30分鐘內同樣價格你有更多更好的選擇，那就是斯洛伐克就可入住4星飯店，第三天的早上實在無法忍受，早上九點就離開返回匈牙利結束此次入住惡夢，此次惡夢留下了旅遊不好的經驗，如果要我給評價最多也只能勉強是1顆星吧！以上提供各位朋友入住前慎重的考慮。

湖邊的酒店，景色不錯。室內游泳池不錯，衹是這邊的人喜歡在桑拿房換衣服，這個有點尷尬。餐飲豐富，剛好情人節入住，軟飲免費，不錯！

出差選的這家酒店，離奧特萊斯特別近，購物方便吃的也不錯。大堂看起來很高級，但是房間內的佈置很簡潔，多的東西一樣也沒有，床很矮很軟，竟然床上是兩床很窄的單人被，另外我選的房型圖片裏的浴缸根本沒有！完全是騙人！ 服務衹能説湊合，因為臨近奧特萊斯，好多中國旅遊團集體來報道，前台傲慢又不專業，連寄存行李也只是往他們的員工間放一下就完事了…

本人於112年1月30，31日入住，房内只附2小瓶水，無開水可飲用有需要只能到櫃台索取，在大廳飲用小可樂1瓶要3.3歐元需現場結帳，無法計入房價結帳早餐只有簡單冷食，中、晚餐無熱食餐廳，隔天續住回房2小瓶水不再補，桌面用過杯子不洗垃圾不收，旅遊中我住過無數不同等級飯店從沒有遇過如此不勘的服務品質，每晚要價NT$4100如果你覺的最近Outlet， 要如此的犧牲那麼建議車程30分鐘內同樣價格你有更多更好的選擇，那就是斯洛伐克就可入住4星飯店，第三天的早上實在無法忍受，早上九點就離開返回匈牙利結束此次入住惡夢，此次惡夢留下了旅遊不好的經驗，如果要我給評價最多也只能勉強是1顆星吧！以上提供各位朋友入住前慎重的考慮。

My family (me, my wife and our lovely 11 months old baby daughter) visited the hotel restaurant for the first and the last time on Sunday 30.10.2022 to enjoy a lunch and time together. We knew that the hotel was totaly new and we expected there at least a good and tasty food. Unfortunately the new hotel's restaurant on the ground floor next to the lobby needed only one thing. Hospitality! Nobody noticed us after entering the restaurant and we had to ask waiters for their attention. When we sat down at the table we heard the complain from one woman sitting behind us with her friend (they were the only other guests in the restaurant apart from us) that her pasta sauce was extremely salty and with hair in it! The waiter appologized her and she changed her order to Caesar salad. Based on her experience and very limited Sunday menu we ordered two Caesar salads. We waited 45 minutes and that was really weird because only 3 eating guests were in that time in the restaurant (the older lady behind us, me and my wife). The artifical lemon taste in our ordered water was terrible but that was nit the highlight. When the waiter came after long waiting he brought only the one salad for me and my wife! I still do not understand how this sutuation could happen in 4* hotel because immediately after our order I asked the waiter one more time to make BOTH salads with chicken and not vegetarian. During the time we waited for salads the other three couples came to the restaurant but nobody from waiters paid attention to them so they left. One other pair eas special becouse they asked waiters about possibility to sit down next to the window and the waiters left them wait 5 minutes for ”Sorry it is no possible” answer. The problem I currently see in this hotel restaurant is missing hospitality hand in hand with open eyes and ears. If the restaurant cannot handle 3 ”eating” (the older lady behind us, me and my wife) guests and a few questions it will be even bigger dissaster with higher number of guests. Me and my wife left the restaurant without paying (we drank half of the water only) and eating - we didn't touch the salad. We complained to the waiter that we wouldn't wait for other portion other 45 minutes. During leaving we were hungry and we heard the waiters discussiun wheter they shiuld have forced us to pay us for water or not.

My family (me, my wife and our lovely 11 months old baby daughter) visited the hotel restaurant for the first and the last time on Sunday 30.10.2022 to enjoy a lunch and time together. We knew that the hotel was totaly new and we expected there at least a good and tasty food. Unfortunately the new hotel's restaurant on the ground floor next to the lobby needed only one thing. Hospitality! Nobody noticed us after entering the restaurant and we had to ask waiters for their attention. When we sat down at the table we heard the complain from one woman sitting behind us with her friend (they were the only other guests in the restaurant apart from us) that her pasta sauce was extremely salty and with hair in it! The waiter appologized her and she changed her order to Caesar salad. Based on her experience and very limited Sunday menu we ordered two Caesar salads. We waited 45 minutes and that was really weird because only 3 eating guests were in that time in the restaurant (the older lady behind us, me and my wife). The artifical lemon taste in our ordered water was terrible but that was nit the highlight. When the waiter came after long waiting he brought only the one salad for me and my wife! I still do not understand how this sutuation could happen in 4* hotel because immediately after our order I asked the waiter one more time to make BOTH salads with chicken and not vegetarian. During the time we waited for salads the other three couples came to the restaurant but nobody from waiters paid attention to them so they left. One other pair eas special becouse they asked waiters about possibility to sit down next to the window and the waiters left them wait 5 minutes for ”Sorry it is no possible” answer. The problem I currently see in this hotel restaurant is missing hospitality hand in hand with open eyes and ears. If the restaurant cannot handle 3 ”eating” (the older lady behind us, me and my wife) guests and a few questions it will be even bigger dissaster with higher number of guests. Me and my wife left the restaurant without paying (we drank half of the water only) and eating - we didn't touch the salad. We complained to the waiter that we wouldn't wait for other portion other 45 minutes. During leaving we were hungry and we heard the waiters discussiun wheter they shiuld have forced us to pay us for water or not.